DC Operations Manager job

Ross Stores, IncFort Mill, SC
Ross Stores, Inc jobs

Company

Skills

Company Description

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of discount department stores selling fashion apparel. It operates 1,483 locations in 37 U.S. states. Career areas with the company include Stores, Retail Management, Buying&Planning, and Supply Chain. Joining the company you will find yourself in a dynamic and inclusive work environment where collaboration and feedback are encouraged and valued. Hard work is rewarded with competitive wages at all levels. Strong performers are recognized and rewarded. You can also expect development and advancement opportunities in a promote-from-within culture.

Job Description

GENERAL PURPOSE:

Accountable for the production/distribution functions of assigned area(s). Manages and trains DC supervisory personnel to meet established production requirements of merchandise through the distribution center. Executes production plans that optimize turn time and expedite merchandise through the distribution center in an accurate, cost-effective manner. Responsible for developing and maintaining an open, engaging associate relations environment which remains issue free.

ESSENTIAL FUNCTIONS:

Manages staff to ensure timely and accurate processing and distribution of merchandise to stores

-Responsible to ensure quality of work and maintain the accuracy and integrity of the production records, reports and numbers.

-Establishes area objectives and coaches Area Supervisors to reach their teams productivity goals.

-Acts as a troubleshooter to assist in resolving day-to-day problems, as well as long-term resolution planning.

-Provides Area Supervisors operational guidance in organizing and prioritizing daily work and staffing needs to meet production goals.

Responsible for creating an effective team culture which recognizes individual and team performance, while maintaining an issue free environment in a demanding work environment.

-Recommends, interprets, implements, and makes decisions to resolve conflicts according to company and Distribution Center guidelines and philosophies.

-Coaches Supervisors on MAPManaging Associate Performance.

-Conducts regular staff meetings to keep Area Supervisors abreast of shifts in priorities and to keep communication open and continual.

Manages all administrative tasks and functions for responsible department(s).

-Selects, motivates, and trains qualified supervisory staff. Partners with the Human Resource Department regarding reviews, interviewing, hiring, terminations, and corrective counseling within responsible area.

-Researches inefficiencies in problem areas and makes recommendations in methods, procedures, or systems, to improve productivity & quality.

-Guides and directs Area Supervisors in the administration of associate performance evaluations.

-Maintains daily paperwork, such as time and production records.

Miscellaneous functions and responsibilities

-Maintains safe and clean work areas.

-Interfaces with senior DC leadership on production planning and staffing needs.

-Attends daily shift production meeting to report projected volumes & issues to senior DC management

COMPETENCIES:

Communication

Interpersonal

Teamwork

Planning & Organizing

Drive Results

Collaboration

Analysis and Judgment

Leadership

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Strong communications skills (both oral and written)

Minimum of 5 8 years management experience in a similar retail production/distribution environment.

Strong planning and organizational skills are necessary.

Excellent interpersonal skills are required.

Bilingual (Spanish) preferred.

SUPERVISORY RESPONSIBILITIES:

3-5 DC Area Supervisors, with up to 150 Hourly Associates

1-2 Merchandise Expeditors

'221724

TASKS

  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Ross Stores, Inc

Type

Company - Public (ROST)

Size

10000+

Revenue

Over $1 Billion

Location

Dublin, CA

Industry

Shoe Stores

Founded

1957

CEO

Barbara Rentler

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