As Debt Collectors, we have to recover overdue payments on accounts. We contact debtors and track them by mail or phone to assist them with payments by negotiating the repayment plans and also encouraging them to find an alternative payment solution that will suit them. We also do interview the clients to establish their ability to pay the debt. We also are responsible to inform the management regarding the effectiveness of various clients’ accounts. We also have a duty to do a follow-up to help the organization recover the outstanding payments in due course.
Core tasks:
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