Job alerts from Delaware North
Never miss new job openings
No, I'm not interested
bell icon
3.4
40 ratings
3.5
Salary & Benefits
3.6
Professional growth
3.4
Work-Life balance
3.3
Recognition & Support
3.4
Culture & Values
Join the Conversation and  or

Delaware North in Buffalo, NY, is a global food service and hospitality company, with service lines in the lodging, sporting, airport, gaming and entertainment industries. The company employs over 55,000 people worldwide. At Delaware North, you have the opportunity to help manage venues in some of the most well-known, high-profile settings in the world such as sports and entertainment venues, national and state parks, destination resorts and restaurants, or airports. The company is well-known among employees for its collaborative culture, developing leadership and learning opportunities. If you are ready to embark on a career where you can move both functionally and geographically in a cross-functional daily operation, you will discover a challenging work environment and benefits such as flexible work schedules, friends-and-family discounts to events and properties, total rewards package, 401(k) plan with company match, medical, dental and vision coverage, insurances, paid vacation, tuition assistance, wellness program, and mentoring.

Company - Private
$2B to $5B
Large
Multiple locations
Traveler Accommodation Companies, Amusement Parks / Arcades, Food & Beverage Retailers
1915
Jeremy M. Jacobs
What departments Delaware North employees work at?
DepartmentsRatio
other occupation22.5%
Cooks / Food Preparation11%
Servers / Bartenders8.5%
Management - Other8.2%
Administrative8.1%
General and Operations Managers7.7%
Sales Managers & Supervisors6.4%
See what companies are similar to Delaware North
Call Centers
Large size
Special Food Service Companies
Large size

Team

Professional experience

How many years of experience do Delaware North employees have before joining?
Years of experience at Delaware North: Newcomers: 30%, Experiencers: 18%, Experts: 18%, Veterans: 34%. Delaware North employees have 8+ years experience on average before joining.
Where did Delaware North employees work before joining?
Where they've worked before Delaware North: Aramark, Centerplate, Levy Restaurants. Typical Delaware North employees have worked at Aramark.
Aramark
Centerplate
Levy Restaurants
What industries did Delaware North employees work in previously?
Industry Background: The most typical industries of Delaware North: Traveler Accommodation Companies, Full-Service Restaurants, Limited-Service Restaurants, RV Parks / Recreational Camps / Dormitories, Colleges / Universities. Delaware North employees most likely come from a Traveler Accommodation Companies industry background.
Where did Delaware North employees work before joining?
Past employers' size at Delaware North: Small: 35%, Medium: 14%, Large: 51%. Most Delaware North employees have previously worked at large companies.

Educational background

What did employees at Delaware North study?
Where did employees at Delaware North study?
Canisius College
Erie Community College

Employee data

How long do people stay in a role at Delaware North?
Time employed at Delaware North: <1: 10%, 1-3: 28%, 4-8: 37%, 9-13: 16%, 14-20: 6%, 20+: 3%. Most Delaware North employees stay with the company for 4-8 years which is the same as the industry average.
How does Delaware North rank for age & gender diversity?
Gender ratio at Delaware North: 59.1% Male and 40.9% Female. Age ratio at Delaware North: 16-20: 1%, 21-30: 53%, 31-40: 25%, 41-50: 12%, 51-60: 7%, 60+: 2%. Delaware North rates - 5.1% less female than the industry average. Most Delaware North employees are 21-30, which is below the industry median age range.
What are the top roles at Delaware North?
Top roles of Delaware North: Bartender, Supervisor, Server, Manager, General Manager. The top role at Delaware North is Bartender.
Bartender
Supervisor
Server
Manager
General Manager

Career advancement

How does Delaware North rank for career advancement?
Career advancement at Delaware North: medium. Delaware North ranks medium for career advancement which is above the industry average.
What companies do Delaware North employees go on to work at?
Future employers of Delaware North: Aramark, Aramark Refreshment Services, Centerplate, Legends, Levy Restaurants. People who work at Delaware North most typically go on to work for the Aramark.
Aramark
Aramark Refreshment Services
Centerplate
Legends
Levy Restaurants

Find your job at Delaware North

Delaware North Reviews and Ratings

Have some insight of Delaware North?
Get the scoop on what others who have experience with Delaware North think of working there or join the conversation by leaving a review.
puzzle icon
avatar-of-creator
Front Desk Clerk
Yosemite National Park, CA - March 18, 2023
Productive, with very collogues support
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I had a good experience, increasing my skills in prviding a very good customer service and customer satisfaction.

Pros and Cons
Very friendly office
I don't have any, I worked with a very good Managers
avatar-of-creator
Line Cook
Detroit, MI - June 12, 2022
Fun in the Kitchen
4.0
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
5
Recognition & Support
4
Culture and Values
Learning to become a Chef is a journey. It takes a lot of self-discipline. Ive been dedicating my life to culinary, I loce to help people. Food is a staple for me, it brings a better sense of peace to everyone. I enjoy learning from the Executives in this Company. Theyve taught me many new things. Theyve been a great shadow to me in my personal growth as a cook. Nothing else is better than knowing that your'e learning and teaching those around you andhelping others accomplish their dreams.

Pros and Cons
Free lunch,
Parking options
avatar-of-creator
Receptionist
Buffalo, NY - February 14, 2022
It was a good workplace, nice and quiet.
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I worked for Delaware North for a few months. The experience was great. I loved going to work every morning.

Pros and Cons
Friendly office
There was nothing I didn't like.
avatar-of-creator
October 29, 2021
Good Enviroment
3.6
Ratings
3
Professional growth
3
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
4
Culture and Values
Enjoyed working there for over 13 years and had a great time and great employee - co workers. Great managers and team players.

Pros and Cons
Flexiable
long hours
avatar-of-creator
Line Cook
Grand Canyon, AZ - September 24, 2021
Fun and learning
4.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
3
Recognition & Support
2
Culture and Values
Was a fun place and learning place to work. Just they didnt understand Navajo traditional values. Even a doctors note would excuse you at all.

Pros and Cons
Free lunch
Did not allow to go home when family member dies.
avatar-of-creator
Food and Beverage Supervisor
Orange City, FL - June 17, 2021
Best company, Best Job I ever had
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
If it weren’t for Covid closing down our restaurant I would still be there. I loved the company, my job, my bosses, my employees. I miss it every day.

Pros and Cons
Benefits, great hours, overtime if you want it.
Nothing that I can think of. If you work hard you’ll go far.
avatar-of-creator
Alcohol compliace team
June 14, 2021
Fun workplace
3.6
Ratings
3
Professional growth
5
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
3
Culture and Values
I joined and have been able to move to supervisor and enjoy teaching how to do the job . Looking forward to this season coming up and happy to see the changes that is happening at work place

Pros and Cons
Ability to move up
Not enough training
avatar-of-creator
Controller
North Falmouth, MA - March 27, 2021
Do not do it
1.6
Ratings
2
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
A very 1950’s, owner/dictator directed company. Hanging on to ridiculous reporting requirements and being at the whim of the chairman 24/7. The chairman thought it wise to advertise for a personal chef for his home on the company’s employment site. Hmm, how did those employees making minimum wage feel about this🤔 Bad company, in my opinion not a lot of integrity. I would not work fir them or anyone associated with them again. Fool me for once shame on you, fool me twice shame on me. I would definitely not recommend working for this company. Check out their COVID response. “Scorched Earth” They don’t pay their vendors on a timely basis. Luckily for the Sea Crest they sold it to a hotelier that will make the most of it.

Pros and Cons
Their were no pros from a corporate perspective, but locally I worked with a lot of good people.
Poor management, they had no industry experience and still believed they need it all.

How do I match this company?

How Do I Match This Company?
Are you and Delaware North a perfect pairing? Let's explore your common touchpoints.
puzzle icon

Discussion about Delaware North

Want to know more about Delaware North?
Share your thoughts and ideas about Delaware North with others in our community.
discussion icon
When was Delaware North established?
avatar-of-creator
Liam BrownSeptember 21, 2020
1915.
What industry does Delaware North operate in?
avatar-of-creator
Sophie HayesSeptember 21, 2020
in Restaurant/Food Service, Hospitality/Travel i believe
Where is the headquarters of Delaware North?
avatar-of-creator
Liam BrownSeptember 21, 2020
It’s in Buffalo, NY.
gender breakdown at Delaware North?
avatar-of-creator
Sophie HayesSeptember 21, 2020
gender ratio is 40.9% female, 59.1% male.
How much revenue does Delaware North generate?
avatar-of-creator
Benjamin GardnerSeptember 22, 2020
$2b to $5b.
What companies are similar to Delaware North?
avatar-of-creator
Liam BrownSeptember 22, 2020
Accenture, Aramark, Compass Group, Dell, M&T Bank, Marriott, Randstad, Sodexo.
What’s the name of Delaware North’s CEO?
avatar-of-creator
Liam BrownSeptember 23, 2020
Jeremy M. Jacobs.
How long do people usually work for Delaware North?
avatar-of-creator
Sophie HayesSeptember 23, 2020
4-8 year(s).
what kind of companies did Delaware North employees work for?
avatar-of-creator
Sophie HayesSeptember 23, 2020
Large companies before Delaware North.
what are the chances of career advancement at Delaware North?
avatar-of-creator
Benjamin GardnerSeptember 23, 2020
medium.
who are employees usually hired by after leaving Delaware North?
avatar-of-creator
Isabella HolmesSeptember 23, 2020
Aramark, Aramark Refreshment Services, Centerplate, Legends, Levy Restaurants, M&T Bank, Self Employed, Sodexo.
Who are the top previous employers of Delaware North employees?
avatar-of-creator
Isabella HolmesSeptember 23, 2020
Aramark, Centerplate, Levy Restaurants, M&T Bank, McDonald's, Sodexo, University at Buffalo, Xanterra.
How old are Delaware North’s employees in general?
avatar-of-creator
Benjamin GardnerSeptember 23, 2020
Around 21-30
Where did most of Delaware North employees go to school?
avatar-of-creator
Benjamin GardnerSeptember 23, 2020
Canisius College, Erie Community College, Johnson & Wales University-Providence, State University of New York College at Buffalo, University at Buffalo.
How many vacation days?
Where did you study before joining Delaware North?
does Delaware North stick to pay days? Do you get your pay in due time?
should I call Delaware North about my background check?
will I be excluded from the hiring pool if I don’t have a bachelor’s degree?
What are the working hours
Minimum age of hiring at Delaware North?
Did you leave Delaware North on good terms?
do you feel fulfilled in your position at Delaware North?
where did you work before applying to Delaware North?
What is the mission of Delaware North?
avatar-of-creator
Isabella HolmesSeptember 23, 2020
"Through our valued associates (employees), we will accomplish our vision by foreseeing and exceeding customer and client expectations, leveraging our unique perspective and experience gained over nearly a century, and using our core competencies revolving around customer service and prudent management. We will foster our culture of integrity, efficiency and adaptability. We will use the synergy among our business units to explore and capitalize on new opportunities.".
Great Opportunities Create your own schedule Workers get along👍
avatar-of-creator
August 14, 2023
People walking away from stands Food not being ready all the time Lack of supplies
avatar-of-creator
August 15, 2023
Lots of Options as far as what you support, Hospitality, travel, Sports Service, National Parks😊
Do I have to pay for my own drug test required for employment?
avatar-of-creator
August 20, 2023
I had to do a pre-employment drug and urine test I had to pay for it myself..I don’t think thats right
avatar-of-creator
August 22, 2023
I just had to pay for my drug test and background check
How often do you get a raise at Delaware North?🤔
avatar-of-creator
July 27, 2023
Yearly
avatar-of-creator
July 27, 2023
3% annually
IS this company good for job?
avatar-of-creator
June 27, 2023
My coworkers were really nice and most had been working there for years. My problem was with management being disorganized😖
avatar-of-creator
June 28, 2023
fun place to work just better if it were full time😇
How many vacation days do you get per year?
avatar-of-creator
July 1, 2023
2 weeks after a year 😁
avatar-of-creator
July 1, 2023
There is no vacation policy for seasonal employees.🥺
Delaware North believes in a total rewards package that helps us recruit and retain the best associates in the industry. 👌
avatar-of-creator
July 27, 2023
10 days vacation that accrues over time 20% off in Team Shop (they don't tell you that, I had to find out from a co-worker) Free food during games They offer lunches on non-game days😊 HIH
avatar-of-creator
July 27, 2023
You can have insurance through Delaware North or through your union👍
How are the working hours?
avatar-of-creator
July 4, 2023
Decent , its seasonal😅
avatar-of-creator
July 4, 2023
The hours are extremely long and they don't provide a different wage for overtime😒
“I feel my skills are particularly well-suited to this position."
avatar-of-creator
August 8, 2023
Exciting and never a dull moment🤩
avatar-of-creator
August 9, 2023
hardworking managers and staff in suites, concessions and bars.🥳
What is a typical day like for you at Delaware North?😕
avatar-of-creator
August 5, 2023
13-hour workday with only a 30-minute lunch break.👍
avatar-of-creator
August 6, 2023
Weekdays pretty mellow. Weekends busy
Is there any discount for employees?
avatar-of-creator
August 4, 2023
They aren't clear with what discounts you get😟
avatar-of-creator
August 7, 2023
Depending on the season you can get a discounted room
I have enjoyed working with Delaware North. Everyone is alway upbeat and excited to work.🤩
avatar-of-creator
August 8, 2023
HR is AMAZING! Work is pretty straightforward; customers aren’t bad.
avatar-of-creator
August 9, 2023
Only some drunk ones during football season but that’s pretty much it.
Do they offer vision insurance?
avatar-of-creator
June 30, 2023
Got really good deal on glasses because of insurance🤓
avatar-of-creator
June 30, 2023
Salary doesn't pay enough to afford them😢
Fun place to work, but too many managers🙃
avatar-of-creator
July 22, 2023
Fun and fast paced. 😁
avatar-of-creator
July 23, 2023
Every time a new manager comes in they try to re invent the wheel with new ideas
The managerial leadership here is excellent. Great structure, great communication, and they all set achievable goals and expectations.💚
avatar-of-creator
July 13, 2023
Nice people, good pay and benefits🤩
avatar-of-creator
July 13, 2023
Tips are really good🤑
Interview process was thorough😇
avatar-of-creator
August 22, 2023
I only had an online interview where I recorded my answers very quick and easy process😇
avatar-of-creator
August 23, 2023
They were upfront with expectations, and the exact person they were looking for🙂
How long does it take to get hired ?
avatar-of-creator
July 20, 2023
It took about a week :D
avatar-of-creator
July 21, 2023
you will be hired within 1 week like me😉
Thoughts on benefit's provided by them?🤔
avatar-of-creator
August 7, 2023
Health insurance costs seemed high as were the co-pays
avatar-of-creator
August 8, 2023
Really good health insurance 🥰
Cashier Interview, interview then group interview and then offer.😊
avatar-of-creator
August 14, 2023
Sales Manager Interview. interview was about thirty to forty min long, seemed interested to know about experience and previous employment🤘
avatar-of-creator
August 15, 2023
Server/Waiter Interview. It was a very smooth process.
How did you get your first interview?
avatar-of-creator
August 19, 2023
My first interview with them was easy and fast and it went great😎
avatar-of-creator
August 20, 2023
I applied online via LinkedIn and recieved call for interview
If you were in charge, what would you do to make Delaware North a better place to work?😊
avatar-of-creator
July 13, 2023
If things occurred on the call center floor I would review the cameras. I would not allow anyone to work at my company whom causes problems with others.😒
avatar-of-creator
July 14, 2023
Keep cashiers doing what they are supposed to be doing at all times.. attending to my cashiers as they would need me too,
Are all potential employees subject to background check and drug test screening?
avatar-of-creator
June 28, 2023
all employees are subject to both a background check and drug screen.🧐
avatar-of-creator
June 28, 2023
Yes they may or may not do background checks but they actually do drug screen checks
What is the best part of working at the company?
avatar-of-creator
June 26, 2023
The longer you work there the better the chances are for high paying bars🤩
avatar-of-creator
June 27, 2023
Great company wish I could go back 😁
I applied online. I interviewed at Delaware North. The application was first and then I attended an assessment centre where they taught us the role and we went through a few group exercises.👍
avatar-of-creator
June 25, 2023
I applied online. The process took 3 weeks. Applied online, got automated emails to select interview time... this is great but at the time I was living in a different state and had 2 more weeks before I would relocate. So I set up an interview date and time
avatar-of-creator
June 25, 2023
I interviewed at Delaware North. hiring events are best way to get a position. they are generally easy and questions are straightforward.👌
They do not offer any kind of vision insurance package if you work part time. I am sure this is different for full time workers.‼
avatar-of-creator
August 16, 2023
Got really good deal on glasses because of insurance👍
avatar-of-creator
August 17, 2023
Not that costly for what it included.🤷
How far back do there background checks go?
avatar-of-creator
August 20, 2023
It depends on the position that you are applying for🤓
avatar-of-creator
August 21, 2023
upto 5 years
Job alerts from Delaware North
Never miss new job openings
No, I'm not interested
bell icon

Disclaimer

informationLENSA generates certain information provided on this website by compiling and analyzing publicly available data and data from employees/former employees. All company names are the registered trademarks of their original owners. The use of any trade name or trademark does not imply any association with the third-party company. None of the information provided is endorsed in any way by any of the companies mentioned. We do not guarantee the accuracy, currency, or suitability of this information (including regarding demographics or salary estimate) and you are responsible for how you use it. ALL INFORMATION IS PROVIDED “AS IS” AND “WITH ALL FAULTS”. We are not responsible for nor endorse third party content on our website. If you notice any inaccurate information or information you think is proprietary you can email us at [email protected]. See our Terms and Conditions and Community Guidelines for more information.
1
Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Delaware North a perfect pairing? Let's explore your common touchpoints.
ThinkingHow do I match this company?