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3.6
48 ratings
3.6
Salary & Benefits
3.8
Professional growth
3.6
Work-Life balance
3.5
Recognition & Support
3.5
Culture & Values
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Delaware North in Buffalo, NY, is a global food service and hospitality company, with service lines in the lodging, sporting, airport, gaming and entertainment industries. The company employs over 55,000 people worldwide. At Delaware North, you have the opportunity to help manage venues in some of the most well-known, high-profile settings in the world such as sports and entertainment venues, national and state parks, destination resorts and restaurants, or airports. The company is well-known among employees for its collaborative culture, developing leadership and learning opportunities. If you are ready to embark on a career where you can move both functionally and geographically in a cross-functional daily operation, you will discover a challenging work environment and benefits such as flexible work schedules, friends-and-family discounts to events and properties, total rewards package, 401(k) plan with company match, medical, dental and vision coverage, insurances, paid vacation, tuition assistance, wellness program, and mentoring.

Company - Private
$2B to $5B
Large
Multiple locations
Traveler Accommodation Companies, Amusement Parks / Arcades, Food & Beverage Retailers
1915
Jeremy M. Jacobs
What departments Delaware North employees work at?
DepartmentsRatio
other occupation22.5%
Cooks / Food Preparation11%
Servers / Bartenders8.5%
Management - Other8.2%
Administrative8.1%
General and Operations Managers7.7%
Sales Managers & Supervisors6.4%
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See what companies are similar to Delaware North
Call Centers
Large size
Special Food Service Companies
Large size
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Team

Professional experience

How many years of experience do Delaware North employees have before joining?
Years of experience at Delaware North: Newcomers: 30%, Experiencers: 18%, Experts: 18%, Veterans: 34%. Delaware North employees have 8+ years experience on average before joining.
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Where did Delaware North employees work before joining?
Where they've worked before Delaware North: Aramark, Centerplate, Levy Restaurants. Typical Delaware North employees have worked at Aramark.
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Aramark
Centerplate
Levy Restaurants
What industries did Delaware North employees work in previously?
Industry Background: The most typical industries of Delaware North: Traveler Accommodation Companies, Full-Service Restaurants, Limited-Service Restaurants, RV Parks / Recreational Camps / Dormitories, Colleges / Universities. Delaware North employees most likely come from a Traveler Accommodation Companies industry background.
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Where did Delaware North employees work before joining?
Past employers' size at Delaware North: Small: 35%, Medium: 14%, Large: 51%. Most Delaware North employees have previously worked at large companies.
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Educational background

What did employees at Delaware North study?
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Where did employees at Delaware North study?
Canisius College
Erie Community College
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Employee data

How long do people stay in a role at Delaware North?
Time employed at Delaware North: <1: 10%, 1-3: 28%, 4-8: 37%, 9-13: 16%, 14-20: 6%, 20+: 3%. Most Delaware North employees stay with the company for 4-8 years which is the same as the industry average.
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How does Delaware North rank for age & gender diversity?
Gender ratio at Delaware North: 59.1% Male and 40.9% Female. Age ratio at Delaware North: 16-20: 1%, 21-30: 53%, 31-40: 25%, 41-50: 12%, 51-60: 7%, 60+: 2%. Delaware North rates - 5.1% less female than the industry average. Most Delaware North employees are 21-30, which is below the industry median age range.
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What are the top roles at Delaware North?
Top roles of Delaware North: Bartender, Supervisor, Server, Manager, General Manager. The top role at Delaware North is Bartender.
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Bartender
Supervisor
Server
Manager
General Manager

Career advancement

How does Delaware North rank for career advancement?
Career advancement at Delaware North: medium. Delaware North ranks medium for career advancement which is above the industry average.
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What companies do Delaware North employees go on to work at?
Future employers of Delaware North: Aramark, Aramark Refreshment Services, Centerplate, Legends, Levy Restaurants. People who work at Delaware North most typically go on to work for the Aramark.
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Aramark
Aramark Refreshment Services
Centerplate
Legends
Levy Restaurants

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Discussion about Delaware North

Want to know more about Delaware North?
Share your thoughts and ideas about Delaware North with others in our community.
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When was Delaware North established?
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Liam Brown4 years ago
1915.
You comment as
What industry does Delaware North operate in?
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Sophie Hayes4 years ago
in Restaurant/Food Service, Hospitality/Travel i believe
You comment as
Where is the headquarters of Delaware North?
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Liam Brown4 years ago
It’s in Buffalo, NY.
You comment as
gender breakdown at Delaware North?
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Sophie Hayes4 years ago
gender ratio is 40.9% female, 59.1% male.
You comment as
How much revenue does Delaware North generate?
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Benjamin Gardner4 years ago
$2b to $5b.
You comment as
What companies are similar to Delaware North?
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Liam Brown4 years ago
Accenture, Aramark, Compass Group, Dell, M&T Bank, Marriott, Randstad, Sodexo.
You comment as
What’s the name of Delaware North’s CEO?
avatar-of-creator
Liam Brown4 years ago
Jeremy M. Jacobs.
You comment as
How long do people usually work for Delaware North?
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Sophie Hayes4 years ago
4-8 year(s).
You comment as
what kind of companies did Delaware North employees work for?
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Sophie Hayes4 years ago
Large companies before Delaware North.
You comment as
what are the chances of career advancement at Delaware North?
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Benjamin Gardner4 years ago
medium.
You comment as
who are employees usually hired by after leaving Delaware North?
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Isabella Holmes4 years ago
Aramark, Aramark Refreshment Services, Centerplate, Legends, Levy Restaurants, M&T Bank, Self Employed, Sodexo.
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Who are the top previous employers of Delaware North employees?
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Isabella Holmes4 years ago
Aramark, Centerplate, Levy Restaurants, M&T Bank, McDonald's, Sodexo, University at Buffalo, Xanterra.
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How old are Delaware North’s employees in general?
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Benjamin Gardner4 years ago
Around 21-30
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Where did most of Delaware North employees go to school?
avatar-of-creator
Benjamin Gardner4 years ago
Canisius College, Erie Community College, Johnson & Wales University-Providence, State University of New York College at Buffalo, University at Buffalo.
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What is the mission of Delaware North?
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Isabella Holmes4 years ago
"Through our valued associates (employees), we will accomplish our vision by foreseeing and exceeding customer and client expectations, leveraging our unique perspective and experience gained over nearly a century, and using our core competencies revolving around customer service and prudent management. We will foster our culture of integrity, efficiency and adaptability. We will use the synergy among our business units to explore and capitalize on new opportunities.".
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Great Opportunities Create your own schedule Workers get along👍
avatar-of-creator
A year ago
People walking away from stands Food not being ready all the time Lack of supplies
avatar-of-creator
A year ago
Lots of Options as far as what you support, Hospitality, travel, Sports Service, National Parks😊
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Do I have to pay for my own drug test required for employment?
avatar-of-creator
A year ago
I had to do a pre-employment drug and urine test I had to pay for it myself..I don’t think thats right
avatar-of-creator
A year ago
I just had to pay for my drug test and background check
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How often do you get a raise at Delaware North?🤔
avatar-of-creator
A year ago
Yearly
avatar-of-creator
A year ago
3% annually
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IS this company good for job?
avatar-of-creator
A year ago
My coworkers were really nice and most had been working there for years. My problem was with management being disorganized😖
avatar-of-creator
A year ago
fun place to work just better if it were full time😇
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How many vacation days do you get per year?
avatar-of-creator
A year ago
2 weeks after a year 😁
avatar-of-creator
A year ago
There is no vacation policy for seasonal employees.🥺
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Delaware North believes in a total rewards package that helps us recruit and retain the best associates in the industry. 👌
avatar-of-creator
A year ago
10 days vacation that accrues over time 20% off in Team Shop (they don't tell you that, I had to find out from a co-worker) Free food during games They offer lunches on non-game days😊 HIH
avatar-of-creator
A year ago
You can have insurance through Delaware North or through your union👍
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How are the working hours?
avatar-of-creator
A year ago
Decent , its seasonal😅
avatar-of-creator
A year ago
The hours are extremely long and they don't provide a different wage for overtime😒
You comment as
“I feel my skills are particularly well-suited to this position."
avatar-of-creator
A year ago
Exciting and never a dull moment🤩
avatar-of-creator
A year ago
hardworking managers and staff in suites, concessions and bars.🥳
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What is a typical day like for you at Delaware North?😕
avatar-of-creator
A year ago
13-hour workday with only a 30-minute lunch break.👍
avatar-of-creator
A year ago
Weekdays pretty mellow. Weekends busy
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Is there any discount for employees?
avatar-of-creator
A year ago
They aren't clear with what discounts you get😟
avatar-of-creator
A year ago
Depending on the season you can get a discounted room
You comment as
I have enjoyed working with Delaware North. Everyone is alway upbeat and excited to work.🤩
avatar-of-creator
A year ago
HR is AMAZING! Work is pretty straightforward; customers aren’t bad.
avatar-of-creator
A year ago
Only some drunk ones during football season but that’s pretty much it.
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Do they offer vision insurance?
avatar-of-creator
A year ago
Got really good deal on glasses because of insurance🤓
avatar-of-creator
A year ago
Salary doesn't pay enough to afford them😢
You comment as
Fun place to work, but too many managers🙃
avatar-of-creator
A year ago
Fun and fast paced. 😁
avatar-of-creator
A year ago
Every time a new manager comes in they try to re invent the wheel with new ideas
You comment as
The managerial leadership here is excellent. Great structure, great communication, and they all set achievable goals and expectations.💚
avatar-of-creator
A year ago
Nice people, good pay and benefits🤩
avatar-of-creator
A year ago
Tips are really good🤑
You comment as
Interview process was thorough😇
avatar-of-creator
A year ago
I only had an online interview where I recorded my answers very quick and easy process😇
avatar-of-creator
A year ago
They were upfront with expectations, and the exact person they were looking for🙂
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How long does it take to get hired ?
avatar-of-creator
A year ago
It took about a week :D
avatar-of-creator
A year ago
you will be hired within 1 week like me😉
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Thoughts on benefit's provided by them?🤔
avatar-of-creator
A year ago
Health insurance costs seemed high as were the co-pays
avatar-of-creator
A year ago
Really good health insurance 🥰
You comment as
Cashier Interview, interview then group interview and then offer.😊
avatar-of-creator
A year ago
Sales Manager Interview. interview was about thirty to forty min long, seemed interested to know about experience and previous employment🤘
avatar-of-creator
A year ago
Server/Waiter Interview. It was a very smooth process.
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How did you get your first interview?
avatar-of-creator
A year ago
My first interview with them was easy and fast and it went great😎
avatar-of-creator
A year ago
I applied online via LinkedIn and recieved call for interview
You comment as
If you were in charge, what would you do to make Delaware North a better place to work?😊
avatar-of-creator
A year ago
If things occurred on the call center floor I would review the cameras. I would not allow anyone to work at my company whom causes problems with others.😒
avatar-of-creator
A year ago
Keep cashiers doing what they are supposed to be doing at all times.. attending to my cashiers as they would need me too,
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Are all potential employees subject to background check and drug test screening?
avatar-of-creator
A year ago
all employees are subject to both a background check and drug screen.🧐
avatar-of-creator
A year ago
Yes they may or may not do background checks but they actually do drug screen checks
You comment as
What is the best part of working at the company?
avatar-of-creator
A year ago
The longer you work there the better the chances are for high paying bars🤩
avatar-of-creator
A year ago
Great company wish I could go back 😁
You comment as
I applied online. I interviewed at Delaware North. The application was first and then I attended an assessment centre where they taught us the role and we went through a few group exercises.👍
avatar-of-creator
A year ago
I applied online. The process took 3 weeks. Applied online, got automated emails to select interview time... this is great but at the time I was living in a different state and had 2 more weeks before I would relocate. So I set up an interview date and time
avatar-of-creator
A year ago
I interviewed at Delaware North. hiring events are best way to get a position. they are generally easy and questions are straightforward.👌
You comment as
They do not offer any kind of vision insurance package if you work part time. I am sure this is different for full time workers.‼
avatar-of-creator
A year ago
Got really good deal on glasses because of insurance👍
avatar-of-creator
A year ago
Not that costly for what it included.🤷
You comment as
How far back do there background checks go?
avatar-of-creator
A year ago
It depends on the position that you are applying for🤓
avatar-of-creator
A year ago
upto 5 years
You comment as
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Delaware North a perfect pairing? Let's explore your common touchpoints.