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Desktop Support Analyst- Part Time- Tampa job

Vaco TechnologyTemple Terrace, FL



Company Description

Vaco Technology is a talent acquisition company, in the areas of expertise of Technology, Accounting & Finance, Healthcare IT, Financial Services, Executive & Board Search, Risk Solutions, Cybersecurity, Supply Chain & Logistics and HR, Administration & Operations. In more than 40 locations across the globe with more than 1,250 employees they provide business consulting services, permanent placement, executive search, and strategic staffing & recruiting in all kinds of different industries. Vaco's leadership team is a team of Big4 veterans who established a recruitment team of senior-level professionals who understand the industries and the individuals that they connect. In case you land a consultant job at Vaco, you will enjoy an environment where performance is recognized and rewarded; while you have access to benefits and perks such as vacation pay, holiday pay, 401(k) plan, referral bonuses, insurances, and healthcare plan.

Job Description

Our client is looking for a Desktop Support Analyst to work 24-28 hrs/wk. Job Skills Working knowledge of Active Directory Working knowledge of DHCP and DNS Server 2012/2016 VMWare and a general understanding of virtual environments Ability to diagnose and resolve basic technical issues Solid understanding of Windows 10 and Mobile devices (i.e. phones, tablets, etc.) Very strong verbal skills. Ability to communicate highly technical information to non-technical users Understanding of cyber security best practices Familiarity with all office product support including Office 365 VOIP Phone system support (Mitel/ShoreTel) Web conferencing support (Starleaf, Zoom, Go-to-meeting, etc.) High volume multi-function printer support General understanding of VPN technologies and principles Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware Manage helpdesk tickets in a timely manner Basic network and Wi-Fi troubleshooting Install, modify, and repair computer hardware and software Install, modify and repair computer peripherals (i.e. printers, AV equipment, etc.) Coordinate with vendors to resolve issues Assist in the creation of training and FAQ documentation Primary point of contact for all incoming tickets, escalating to next tier support in a timely manner as needed


  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Oversee the daily performance of computer systems.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and TechnologyKnowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Vaco Technology


Company - Private




Multiple locations


Employment Services Companies

Job Filters

Tech Lead- Nashville $170k OTEVaco TechnologyNashville, TN
Title: Lead Software Engineer *Mgr Notes- Lead Developer to help guide and lead the overall tech strategy (project allocation, sprint organization, code decisions, project/road map decisions) Why is this position open? Rapid growth Pay/Salary/Benefits...Read more
Software Engineer (.NET/Angular)Vaco TechnologyMiami, FL
**Please review full job description before applying** This is a straight contract, cannot allow C2C or sponsorship. Must have solid .NET, C# and Angular experience SOFTWARE ENGINEER (.NET/Angular) Location: 100% Remote, EST Hours Duration: 8-12 months...Read more
Trust & Safety Team LeadVaco TechnologyWalnut Creek, CA
Position: Trust & Safety Team Lead Location: Walnut Creek CA | Hybrid Employment: Full Time Salary Range: $60K - $65K Area: The Trust & Safety team is comprised of an elite group of policy gurus, critical thinkers, specialists, and admins, whose mandate is...Read more
.Net Developer - Application DeveloperVaco TechnologyDearing, KS
Our client is looking for a .Net developer who can maintain and develop both new and existing applications to automate customer onboarding and support functions - evaluating the potential impact of new custom applications, documenting custom applications...Read more
Duties and Accountabilities Maintaining existing macros and add-ins to ensure they are within Support Agreements. As well as leading technical projects on new functionality and upgrades Participate in technical projects through full development lifecycle...Read more

Closed Job Filters

This position will report to an Audit Manager within Corporate Internal Audit. ou will ensure successful completion of assigned audit engagements, from start to finish, inclusive of preplanning andRead more
Linux Support Engineer - Tier III - REMOTEVaco TechnologyPalm Beach, FL
- Taking unresolved escalate calls from Tier II - Troubleshooting Linux Server issues and networking issues such as NIS, DNS, LDAP. - Installing operating system, configuration, and managing ACLs. -Read more
hr. BSA North Long Term ContractVaco TechnologyNashville, TN
Vaco is looking for several senior level BSA candidates to join one of Nashville largest employers north of town. You must be able to gather requirements, have heavy Agile experience, create userRead more
hr. .NET Developer Consultant OnsiteVaco TechnologyNashville, TN
Vaco is looking for mid to senior full stack .NET developers to join on of Nashville largest companies. These must sit onsite and have some sort of modern Javascript experience. This is a 6 monthRead more
IT Support Technician Full Time 40-50K annuallyVaco TechnologyUniversity Of Richmond, VA
KEY RESPONSIBILITIES: Provide helpdesk support Procure new desktop/laptops Configure and maintain PCs and supporting hardware Install/configure/troubleshoot user applications and hardware Assist inRead more
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