As Desktop Support, our primary tasks include troubleshooting hardware and software issues for users, maintaining the performance of computer systems, and ensuring secure and efficient operation of company technology. We install, configure, and upgrade desktop applications and operating systems while responding to service requests in a timely manner. We also provide end-user education to help with the effective use of technology and facilitate remote support when necessary. Overall, our role is crucial in maintaining the productivity and smooth operation of a company's IT infrastructure.
Core tasks:
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