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Digital Messaging Account Director job

MerkleincDenver, CO
Merkleinc jobs

Company

Salary

Job Description

Job Description

Key Responsibilities:

Account Directors establish and maintain strong, strategic partnerships with the client by ensuring the successful execution of deliverables and putting forth recommendations related to applied strategy using their CRM and/or industry knowledge. They also provide thought leadership on strategic planning initiatives, and engage a cross-functional team to deliver high levels of overall service and delivery.

  • Successfully manage people and create opportunities for growth and development throughout team; coach and mentor internal team members for career growth
  • Establish strong relationship with clients to promote Merkle and our service offerings
  • Drive new business on existing accounts and participate in new business development efforts
  • Consistently demonstrates financial acumen through ensuring revenue and profitability targets are met on account(s)
  • Proactively manage the business to client through supporting and leading staffing and resource management

Skills:

-Written and verbal skills

Proficiency Scale:

  • Account Management: Expert
  • Client Satisfaction: Expert
  • Relationship Management: Advanced
  • Financial Management: Advanced
  • Project Management: Expert
  • People Management: Expert
  • Leadership: Advanced
  • Business Development: Advanced
  • Solution Development: Advanced
  • Business Acumen: Advanced
Qualifications

10+ years of experience in client services / account management in an advertising agency, marketing company, or client side marketing department with a working knowledge of:

  • Deep experience with Email process & execution We need to push towards templates, leveraging executional tools to further push UA to streamline the process
  • We need someone with very high EQ who can push the team, tackle higher level escalations
  • We need to challenge the status quo hungry to learn about the program and has the bandwidth to put forward recommendations on how to improve it
    • Acquisition
    • Opt-in data
    • Execution
    • Reporting
    • New programs

Other:

  • Bachelor's degree required
  • Ability to lead team (internal and client)
  • Understanding of data analytics for multi-channel results and analysis
  • Business acumen to develop and manage budgets / forecasts / pro forma
Additional Information

Merklefosters a diverse environment that encourages original thinking about our business and empowers us to communicate with a global world of customers. We embrace differences of opinion and diversity of thought as they help us challenge and refine our solutions. Merkle, as a best-in-class marketing agency, welcomes big ideas, and believes they can come from anywhere.

Job Location
I'm interestedPrivacy Policy
Estimated annual salary
$103,798
average
Minimum
$82,621
Maximum
$126,466

Job Filters

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The Sr. Director, Client Service is responsible for designing, implementing, leading and client engagement models and for setting the charter for one of Merkle s largest accounts. This individual isRead more
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