Digital Training Specialist job

company building Emerson Electric Co location Boulder, CO
137
Digital Training Specialist
jobs
254
jobs in
Boulder, CO
14
jobs at
Emerson Electric Co

Job

Description

Salary

Skills

Company Description

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you’re an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.

Job Description

Primary Objective of Position:

 
Support the development and delivery of Flow training programs and curriculums which expand the knowledge and expertise of Sales, Service and Customer personnel. Maintain optimal content format and delivery platforms to meet the needs of a dynamically changing Flow and Customer workforce. 
 
Primary Job Functions:
 
  • Develop training content
    • Work with and coach global subject matter experts to develop new courses and content
    • Create, develop and manage graphic content used in all training courses
    • Manage the creation of scripts and narration for all training courses and ensure translation capabilities
    • Edit, synchronize and manage audio files used in Flow training courses
    • Create, develop and revise training content using rapid development tools: Camtasia, Captivate, Storyline and Adobe Presenter
  • Manage Flow’s Global Learning Center and MyConnect Learning Management Systems
    • Maintain high-quality functionality and presentation of all online training curriculums
    • Publish, test and troubleshoot training to ensure valuable and efficient global user experiences
    • Create Learning Plans and coordinate maintanence of all Flow global learning pages on the GLC
    • Work with world area LMS administrators to resolve any technical or performance issues with training courses 
    • Ensure Instructor Led Training is posted to LMS and tracking/reporting of attendance/completions is captured globally
  • Manage external Learning Management System for customers
    • Ensure all customer-facing training is posted and available on MyConnect LMS
    • Assist with marketing all programs on MyConnect LMS in cooperation with Educational Services
  • Coordinate and support usage of Qstream training tools globally
  • Coordinate and manage content libraries for training on secured, shared repositories
  • Assist in the development and administration of processes to ensure periodic review and updates for all training courses
  • Coordinate workloads and responsibilities with training personnel in Manila
Application currently closed
This job was posted on Fri Dec 28 2018 and expired on Tue Jan 01 2019.
Minimum $39866.666666666664
$57416.666666666664 average
Maximum $73125

Tasks

  • Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
  • Design, plan, organize, or direct orientation and training programs for employees or customers.
  • Offer specific training programs to help workers maintain or improve job skills.
  • Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
  • Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
  • Monitor, evaluate, or record training activities or program effectiveness.
  • Develop alternative training methods if expected improvements are not seen.
  • Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
  • Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.
  • Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
  • Negotiate contracts with clients including desired training outcomes, fees, or expenses.
  • Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Monitor training costs and prepare budget reports to justify expenditures.
  • Select and assign instructors to conduct training.
  • Schedule classes based on availability of classrooms, equipment, or instructors.
  • Supervise, evaluate, or refer instructors to skill development classes.
  • Devise programs to develop executive potential among employees in lower-level positions.
  • Coordinate recruitment and placement of training program participants.
  • Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
  • Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies if warranted.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Persuasion - Persuading others to change their minds or behavior.
  • Instructing - Teaching others how to do something.
  • Service Orientation - Actively looking for ways to help people.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Operations Analysis - Analyzing needs and product requirements to create a design.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Time Management - Managing one's own time and the time of others.

Knowledge

  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
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