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Direct Marketing / Customer Service Representative (Entry Level ) job
50 Twenty-Seven EventsTorrance, CA
Description
Salary
Skills
Summary
Job trends
Job openings
Closed jobs
Company Description
50 Twenty-Seven Events is a Torrance based, competitive, rapidly expanding marketing and sales firm. We have laid out an aggressive expansion plan to expand into new markets in 2019 and need career-minded, competitive, team-oriented people to add to the team. What We Do:Here at 50 Twenty-Seven Events we pride ourselves on providing clients with a personal, professional approach to customer acquisition and lead generation. Our talented teams of sales and marketing professionals represent our clients with unparalleled integrity to the business community. Each campaign we design for our clients is specifically tailored to meet their growth goals and we are able to cater to both industry leaders and emerging brands.
Job Description
Job Description
We are seeking a Client Assistant / Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. All entry level positions entail in-person sales with customers at event locations.
Responsibilities:
- Provide information about the products and services
- Troubleshoot and resolve event issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Desire to participate in professional development and take on new responsibilities
- Self-motivated and comfortable working both independently and as part of a team
Estimated annual salary
$40,633
average
TASKS
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
SKILLS
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking — Talking to others to convey information effectively.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
KNOWLEDGE
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
50 Twenty-Seven Events
Total job postings in the past
Based on 130 job boards, duplications excluded17
Current job openings
83%
in 6 months
924%
in 1 year
8 weeks
Average posting lifetime
Total job posting distribution in the past
Based on 256 number of jobs from 130 job boards, duplications excludedJob Filters
We are an innovative event marketing firm in the area. As a direct result of the success of our promotional events and marketing campaigns, we are now planning to expand to two more locations before the end of the year! We work with a diverse portfolio of...Read more
50 Twenty Seven Events is an Event focused marketing firm based in the Los Aneles area. Due to the success of our local team, the demand from our clients is greater than ever. In order to continue to provide our clients and consumers with innovative and...Read more
50 Twenty Seven Events is now hiring Entry Level Sales and Marketing associates to train into Lead Trainer roles on their growing team! Entry Level Trainee will be responsible for the in-store marketing initiatives for a consistently growing event...Read more
50 Twenty Seven Events is a marketing firm with a passion for promoting brands and businesses in a way that speaks directly to their customers. 50 Twenty Seven Events specializes in designing engaging on-site marketing campaigns that bring businesses and...Read more
We are 50 Twenty Seven Events, a leading Promotional Marketing, Advertising and Sales firm in the Los Angeles area. We are looking for innovative, team-oriented individuals who enjoy working with others and maintaining relationships with our prestigious...Read more
Closed Job Filters
50 Twenty-Seven Events takes a collaborative, direct marketing approach to our innovative brand development campaigns. Currently, 50 Twenty-Seven Events is looking for competitive individuals to fillRead more
NO EXPERIENCE? NO PROBLEM APPLY TODAY!! We are an innovative brand-marketing firm that highlights their clients throughout the local area. We seek to increase recognition of our clients' brands amongRead more
50 Twenty-Seven Events is a leading Promotional Marketing, Advertising and Sales firm in the Los Angeles area. We are looking for innovative, team-oriented individuals who enjoy working with othersRead more
NO EXPERIENCE? NO PROBLEM APPLY TODAY!! We are an innovative brand-marketing firm that highlights their clients throughout the local area. We seek to increase recognition of our clients' brands amongRead more
NO EXPERIENCE? NO PROBLEM APPLY TODAY!! We are an innovative brand-marketing firm that highlights their clients throughout the local area. We seek to increase recognition of our clients' brands amongRead more
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