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Director of Business Development job

Human Care SystemsDorchester Center, MA
Human Care Systems jobs





Company Description

Human Care Systems is an American company located in Boston, Massachusetts, United States. It is part of the software development and solutions industry. The main ambition of the company is to provide a digital adherence program for the health care service providing industry. Career opportunities in the company mainly include software developer, partnership coordinator, investment supervisor, customer satisfaction coordinator and several others. Benefits of employment include competitive salaries, paid vacations, 401K with company match retirement funds, stock purchase options and several others.

Job Description

Job Description
Job Overview
People in the Director, Business Development role drive new business and business expansion with biopharmaceutical companies and channel partners. We use the term partnering for sales & business development to capture our focus on achieving win-win outcomes with our clients and partners. The Director builds relationships with prospective clients and closely guides them in their decision making process, moving them through the sales funnel by constantly connecting Human Care Systems (HCS) offerings to their specific needs. An entrepreneurial mindset along with experience in B2B sales and the biopharma industry is ideal. Preferred location is the East Coast.
Company Description
HCS is the Therapy Experience Management company we deliver improved access, use, experience and outcomes from medicines. Our customers are biopharmaceutical companies (large to small) seeking to improve therapy initiation and adherence. We have about 100 employees and are profitable and growing.
HCS solutions are powered by Resilix The Therapy Management Platform ResilixTM is built specifically to manage the end-to-end patient experience on treatment via omnichannel patient and HCP communications (via digital, case manager, pharmacist, etc).
ResilixTM offers a new Patient & HCP Relationship Platform for a New Commercial Model - In specialty diseases, each patient has high needs. The new commercial model recognizes and reaches the individual patient, doctor, and script. Built for flexible integration with 3rd parties (pharmacy, distributor, devices, EMRs, etc.), Resilix + services optimize each HCP and patient relationship with personalized and tailored support.
Resilix + services deliver:
Patient Support Programs. Deliver complete solution to optimize patient use of therapy from Rx through initiation, adherence and outcomes.
Patient CRM/Platform. Coordinate and drive all patient touches (contact centers, digital, etc.) to ensure seamless, valuable, compliant patient experiences.
Field Force/HCP CRM. Integrate communications from field forces and digital channels to help each clinician and practice best manage each patient through Rx, reimbursement, initiation and adherence.
Hub Reimbursement Solution. Ensure optimal reimbursement for each patient and practice via Resilix e-Hub (rules, programming, integrations, data & analytics) + partner services.
HCS was founded in 2008 by Matt Hall and Thom Doyle and is based in Boston.
Job Description
Drive hard. Success comes to those who add more value to more prospects/clients, solve more objections, and close more business.
Think partner. Focus entirely on how we can add the most value to each prospect/client.
Ask and listen. Find out what/how/why/when person wants to buy to achieve his/her goals.
Know your stuff. Engage deeply with what youre selling and how that fits with the needs of pharmaceutical cos and our channel partners.
Spend your time wisely. Work effectively with HCS colleagues to support you to deliver.
Highly competitive salary + significant bonus potential + full benefits + stock options
Company DescriptionHuman Care Systems (HCS) is the Treatment Experience company we deliver improved access, use, experience and outcomes from medicines. Our customers are biopharmaceutical companies (large to small) seeking to improve therapy initiation and adherence. The foundation of our solution set is the ResilixTM Treatment Experience Platform + clinical services. ResilixTM is the patient centric platform for a patient centric commercial model - when each patient is so important none can fall through the cracks. HCS was founded in 2008 by Matt Hall and Thom Doyle and is based in Boston. We have about 100 employees and are profitable and growing.
Associated topics: analyst, b2c, business management, business technology, franchise, franchise operator, strategy, territory manager, territory sales, transaction
Estimated annual salary


  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Resolve customer complaints regarding sales and service.
  • Review operational records and reports to project sales and determine profitability.
  • Oversee regional and local sales managers and their staffs.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Stock Options

Human Care Systems


Company - Private




Multiple locations


Business Support Companies
Advertising / PR Agencies
Consulting Companies




Matthew Hall

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