As Directors of Client Services, we are responsible for overseeing a company’s relationship with clients. We maintain a high retention rate and develop long-term relationships with repeat customers. We identify and develop prospective clients for business growth. Providing outstanding services and building client confidence is one of our main responsibilities. We develop process improvements and ensure client satisfaction. We supervise the client service team to achieve revenue goals and maintain productive relationships with clients. Working as Directors of Client Services, we develop client documentation and maintain frequent client interactions to strengthen client relationships.
Core tasks:
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