Powerhouse retail service is a service that brings the best solutions to their client's problems. The company has the best solutions, no matter what industry it is. Powerhouse is trusted by a lot of companies with their nationwide facility maintenance needs. No matter if it's scheduled maintenance or an unplanned one, Powerhouse has solutions for all. The company even has solutions for the facility's exterior that makes the best impression. Any content of work is performed expertly. The company assures to solve their client's problem from multiple locations. The company invests in the number one resource, which makes them different from their opponents. Their people work from day to night just to satisfy their clients. They have developed and executed systems that help their employees work more productively. Their people and their technology is the reason why they can deliver the best service to their client.
OVERVIEW: The Director of Operations is responsible for the day-to-day success of a multiple project segments simultaneously while maintaining a cohesive team, focused on great customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Participates with other organizational leaders to develop, interpret and implement policies and procedures for the organization. Ensures employee conformance to established guidelines and provides proper direction and training to insure conformance. Ability to analyze the impact of decisions/changes before execution. Ensures that all employees within area of responsibility are working towards a common goal and are meeting functional goals simultaneously. Identifies roadblocks and provides assistance in developing work around opportunities for team members. Develops and tracks budgetary guidelines on a weekly basis, presenting results to leadership. Work cooperatively with senior level clients to build and maintain relationships. Work cooperatively with other senior team members to ensure the company’s objectives are being met. Develops both short and long-term plans for the organization. Continually ensures that the organization’s goals and objectives are appropriately defined, communicated and achieved. Demonstrated ability to train, motivate and retain personnel in order to balance staffing strengths with profitability and organizational growth. Strong analytical and reasoning abilities. Reflect company vision and values through personal behaviors. Ability to be effective in a fast paced, quickly changing environment. SUPERVISORY RESPONSIBILITIES: Plans and organizes duties and responsibilities of business segment. • Issues written and oral instructions; assigns duties and examines work for exactness, neatness and conformance to policies and procedures. EDUCATION, EXPERIENCE, and TRAINING: Bachelor’s degree or equivalent combination of education and experience – 7+ years with high volume operations duties necessary. CERTIFICATES, LICENSES, REGISTRATIONS: There are no specific requirements for this position. COMPUTER SKILLS: High level of proficiency with Microsoft Office Applications. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally move/position up to 20 pounds. • While performing the duties of this job, the employee is regularly required to remain in a stationary position; use hands to operate/position; communicate/exchange information; traverse; position self; observe and assess. • Ability to understand work instructions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic). Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.