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Director of Product Management job

ECi Software Solutions jobs



Company Description

ECi Software Solutions is a software firm that provides cloud-based business software. The firm offers enterprise resource planning software, business management software, e-commerce, and other IT services. ECi Software Solutions specializes in technology and software solutions for entrepreneurs in the building & construction, manufacturing, field service, and distribution vertical markets. The company supports the entrepreneurial spirit and profitable growth of businesses. ECi Software Solutions was founded in 1999, and its headquarter is based in Fort Worth, Texas, United States. The firm provides competitive healthcare benefits and other perks to its employees.

Job Description

The ECi Software Solutions family of companies provides business and e-commerce solutions, offering on-premise and cloud-based technologies. For 30+ years, ECi companies have served the manufacturing, office supplies, service technology, contract office furniture, lumber and building materials, hardware and jan/san sectors. We are industry experts supporting the entrepreneurial spirit and profitable growth of small and medium size enterprises. At ECi, our passion is to make your business stronger than it was the day before. We want you to be able to say I win every day!

To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.

Lead day-to-day product management functions for one of ECis strategic software product lines. As leader of the Product Portfolio / Head of Product Management, partner with corporate and business unit executives to manage a portfolio of products and a team of product managers across multiple geographies. The Director of PM must be a problem-finder focused on Industry-Segment and Operational Business Practices who then priorities the needs for the vertical(s) and product(s) and leads the Product Management and Product Development team to solve those problems. The Director defines high-value business solutions that drive the organizations growth initiatives by aligning the portfolio to the goals of target-customer organizations in one or more market segments and leads the teams in the design, implementation and optimization of operational business practices into working solution via an Agile SDL to ensure ECI achieves their desired business outcomes.

As product portfolio champion, run the portfolio a business to ensure profitability, utilization of resources and full ROI via execution of cross-functional Go-To-Market delivery of Whole Products. Work in close collaboration with software development and business leadership teams to establish and execute new and incremental product portfolio strategies as well as individual product road maps and release plans. Maintain a high degree of communication across technology, development, support, implementations, sales and marketing departments. Manage product launch programs across all departments. Develop and present product business plans, go-to-market plans, partnering strategies, product positioning, white papers, product briefs, sales training, partner training and competitive analysis. Establish, implement and maintain product packaging, licensing and pricing programs. Define and drive product management processes as a discipline across the organization.

This position reports to the President of Field Service. Preferrably based in Jefferson City, MO but Fort Worth or Provo will also be considered, this position requires 10 to 20% travel between the office and satellite offices, as well as for trade show attendance, customer visits and market partnership related events. Remote office will be considered for the right person.

Primary Responsibilities:

Analyzes industry trends in each target market segment and their impact on operational business practices and socializes the information to ensure all disciplines see the same operational business departments through the same lens.

  • Interviews customers, non-customers and thought leaders to stay abreast of current business practices.

  • Responsible for developing a short and long-term portfolio strategy and portfolio roadmap.

  • Performs ongoing competitive assessments by operational business function to ensure viability of products and services.

  • Defines high-level business solutions with supporting business requirements.

  • Develops marketing content for positioning solutions relative to target-customer departments.

  • Identifies 3rd party strategic partnerships to support portfolio strategy.

  • Considers international markets in all responsibilities where applicable.

  • Supports sales efforts in strategic accounts.

  • Documents and socializes business value of solutions to assist other areas of the organization in selling, marketing and supporting customers.

  • Organizes focus groups to validate key problem/opportunity areas and corresponding business requirements.

  • Works with industry marketing, sales and account managers to secure early adopters for new solutions.

  • Communicates regularly with sales, services, and support to communicate customer successes.

  • Develops and distributes thought leadership content and works with corporate marketing to enhance the organizations image.

Knowledge, Skills, Ability, Education & Experience

  • Minimum 7 years experience in software product management, with at least 2 years at the Director level.

  • Demonstrated ability to manage multiple mature product lines in a competitive market.

  • Demonstrated ability to identify, plan and execute on new product opportunities in existing verticals and new verticals.

  • Demonstrated success in defining, implementing and advocating effective product management processes, methods and tools.

  • Experience leading customer advisory councils.

  • Ownership and hands-on development of product strategies, road maps, release plans, requirements documents and go-to-market plans.

  • Demonstrated leadership and management of multiple product managers serving a software product portfolio of 3 products or more.

  • Very strong combination of technical, business and marketing acumen.

  • Self-motivated, self-managing and conscientious.

  • Outstanding written and verbal communication skills with internal and external customers.

  • Strong teamwork and leadership skills with demonstrated ability to influence and prioritize needs across all product stakeholders in the business.

  • Plans and prioritizes job assignments for into work priorities and assignments for the Product Management and associate scrum team and team members.

  • Provides team and team member performance feedback

  • Ability and desire to thrive in a fast paced, dynamic environment.

  • Product development or product management experience with ERP, supply chain, eCommerce and/or point-of-sale solutions.

  • Experience managing software products delivered on-premise as well as SaaS and hosted offerings.

  • Experience managing software products built on Microsoft and/or Java technology stacks.

  • Understand common industry business practices in manufacturing, operations, distribution, and finance

  • 2+ years of ERP hands-on, full-life cycle project implementation experience with comparable ERP software as consultant or end user (preferably with M1 or other manufacturing ERP system)

  • 2+ years leading or managing ERP implementations or other ERP related project management experience

  • Understand ERP application concepts, software design/programming, and database structure

  • Understanding of accounting principles and inventory control

  • Experience working in a manufacturing or warehouse distribution environment

  • Bachelor of Science in Information Technology, Management Information Systems, Engineering or Computer Science.

  • Masters in Business Administration (MBA) or Technology Management is a plus.

  • Certification and/or training through Pragmatic Marketing or similar Product Management focused organization.

In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our CODE: Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.

Other details
  • Pay Type Salary
  • Travel Required Yes
  • Travel % 20


  • Manage the coordination and overall integration of technical activities in architecture or engineering projects.
  • Direct, review, or approve project design changes.
  • Confer with management, production, or marketing staff to discuss project specifications or procedures.
  • Present and explain proposals, reports, or findings to clients.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

ECi Software Solutions


Company - Private




$100M to $500M




Ron Books

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