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Lead day-to-day product management functions for one of ECis strategic software product lines. As leader of the Product Portfolio / Head of Product Management, partner with corporate and business unit executives to manage a portfolio of products and a team of product managers across multiple geographies. The Director of PM must be a problem-finder focused on Industry-Segment and Operational Business Practices who then priorities the needs for the vertical(s) and product(s) and leads the Product Management and Product Development team to solve those problems. The Director defines high-value business solutions that drive the organizations growth initiatives by aligning the portfolio to the goals of target-customer organizations in one or more market segments and leads the teams in the design, implementation and optimization of operational business practices into working solution via an Agile SDL to ensure ECI achieves their desired business outcomes.
As product portfolio champion, run the portfolio a business to ensure profitability, utilization of resources and full ROI via execution of cross-functional Go-To-Market delivery of Whole Products. Work in close collaboration with software development and business leadership teams to establish and execute new and incremental product portfolio strategies as well as individual product road maps and release plans. Maintain a high degree of communication across technology, development, support, implementations, sales and marketing departments. Manage product launch programs across all departments. Develop and present product business plans, go-to-market plans, partnering strategies, product positioning, white papers, product briefs, sales training, partner training and competitive analysis. Establish, implement and maintain product packaging, licensing and pricing programs. Define and drive product management processes as a discipline across the organization.
This position reports to the President of Field Service. Preferrably based in Jefferson City, MO but Fort Worth or Provo will also be considered, this position requires 10 to 20% travel between the office and satellite offices, as well as for trade show attendance, customer visits and market partnership related events. Remote office will be considered for the right person.
Analyzes industry trends in each target market segment and their impact on operational business practices and socializes the information to ensure all disciplines see the same operational business departments through the same lens.
Interviews customers, non-customers and thought leaders to stay abreast of current business practices.
Responsible for developing a short and long-term portfolio strategy and portfolio roadmap.
Performs ongoing competitive assessments by operational business function to ensure viability of products and services.
Defines high-level business solutions with supporting business requirements.
Develops marketing content for positioning solutions relative to target-customer departments.
Identifies 3rd party strategic partnerships to support portfolio strategy.
Considers international markets in all responsibilities where applicable.
Supports sales efforts in strategic accounts.
Documents and socializes business value of solutions to assist other areas of the organization in selling, marketing and supporting customers.
Organizes focus groups to validate key problem/opportunity areas and corresponding business requirements.
Works with industry marketing, sales and account managers to secure early adopters for new solutions.
Communicates regularly with sales, services, and support to communicate customer successes.
Develops and distributes thought leadership content and works with corporate marketing to enhance the organizations image.
Knowledge, Skills, Ability, Education & Experience
Minimum 7 years experience in software product management, with at least 2 years at the Director level.
Demonstrated ability to manage multiple mature product lines in a competitive market.
Demonstrated ability to identify, plan and execute on new product opportunities in existing verticals and new verticals.
Demonstrated success in defining, implementing and advocating effective product management processes, methods and tools.
Experience leading customer advisory councils.
Ownership and hands-on development of product strategies, road maps, release plans, requirements documents and go-to-market plans.
Demonstrated leadership and management of multiple product managers serving a software product portfolio of 3 products or more.
Very strong combination of technical, business and marketing acumen.
Self-motivated, self-managing and conscientious.
Outstanding written and verbal communication skills with internal and external customers.
Strong teamwork and leadership skills with demonstrated ability to influence and prioritize needs across all product stakeholders in the business.
Plans and prioritizes job assignments for into work priorities and assignments for the Product Management and associate scrum team and team members.
Provides team and team member performance feedback
Ability and desire to thrive in a fast paced, dynamic environment.
Product development or product management experience with ERP, supply chain, eCommerce and/or point-of-sale solutions.
Experience managing software products delivered on-premise as well as SaaS and hosted offerings.
Experience managing software products built on Microsoft and/or Java technology stacks.
Understand common industry business practices in manufacturing, operations, distribution, and finance
2+ years of ERP hands-on, full-life cycle project implementation experience with comparable ERP software as consultant or end user (preferably with M1 or other manufacturing ERP system)
2+ years leading or managing ERP implementations or other ERP related project management experience
Understand ERP application concepts, software design/programming, and database structure
Understanding of accounting principles and inventory control
Experience working in a manufacturing or warehouse distribution environment
Bachelor of Science in Information Technology, Management Information Systems, Engineering or Computer Science.
Masters in Business Administration (MBA) or Technology Management is a plus.
Certification and/or training through Pragmatic Marketing or similar Product Management focused organization.
Company - Private
$100M to $500M