Expired job

Just missed a job?

Sign up and never miss an opportunity again!

Director of Services job

Marriott InternationalLos Angeles County, CA
Marriott International jobs



Company Description

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 6,000 properties, you’ll find us in your neighborhood and in more than 122 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Job Description

JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. CANDIDATE PROFILE Education and Experience o High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR o 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations o Maintains strong working relationship with Front Office to ensure effective communications for operational issues. o Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. o Inventories stock to ensure adequate supplies. o Ensures guestrooms, public space and employee areas are cleaned according to operating standards. o Ensures compliance with all housekeeping policies, standards and procedures. o Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds. Managing Departmental Costs o Supervises and approves the budgeting and ordering of guestroom and cleaning supplies. o Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. o Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. o Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results. o Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service o Responds to and handles guest problems and complaints effectively. o Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. o Empowers employees to provide excellent customer service. o Develops goals and expectations for direct report managers. o Celebrates successes and publicly recognizes the contributions of team members. o Reviews employee satisfaction results to identify and address employee problems or concerns. o Communicates expectations, recognizes performance, and produces desired business results. Conducting Human Resources Activities o Ensures property policies are administered fairly and consistently. o Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. o Establishes goals and objectives for all areas of responsibility. o Directs staff to strive for continuous improvement in all areas of responsibility. o Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. o Manages employee progressive discipline procedures for areas of responsibility. o Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. o Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. o Ensures employees are treated fairly and equitably. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.Salary Range: NAMinimum QualificationNot Specified years
Estimated annual salary

Marriott International


Company - Public (MAR)




$5M to $10M


Bethesda, MD


& Resorts




Arne M. Sorenson

Similar jobs in the area
Plastic Injection Molder looking for 2nd shift supervisor. Candidate must have experience in injection molding processing (at least 5 years experience) Manage between 7 to 8 emplouees in a fast paced environment. Paid employee health, dental and life...Read more
Overview Do you wish people could disagree but still have civil conversations? Are you frustrated that government at all levels can’t seem to get anything done? Do you want to bring people together in your state to solve problems and get lawmakers to take...Read more
Assistant Receiving Manager FULL-TIME $14.50/hr Responsible for monitoring all activities in the receiving area pertaining to all incoming/outgoing merchandise and the Receiving CRT. Must also take precautions and be aware of any potential theft indicators...Read more
Overview More time for your patients and more time for you. It’s time to learn more about careers at Concentra. At Concentra, our physicians spend 90% of their time clinically treating patients; the remaining 10% focused on recruiting, business metrics...Read more
General Summary of Position: Administrative Director reports to the Vice President MHVI and Assistant Vice President MHVI and has accountability for managing resources, (human, material and financial), to ensure quality, cost-effective delivery of services...Read more
Get inside the hiring manager's head and see how your resume measures up, with a free, expert resume review.Read more
Imaging Director. MS degree & 2 years experience. Cornerstone Dental Specialties, Irvine CA nkhalili@corsgroup.com recblid j5xrk6h35r9wdfnvmbf2nrc0y6i5xzRead more
Cincinnati, OH The Delivery Supervisor helps to manage the success of our operation in a high-volume home delivery environment. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in...Read more
Description Job Description: The Enterprise and Cyber Solutions (E&CS) Operation within Leidos’ Defense Group has an opening for a Portfolio Director for the GIG Service Management – Operations II (GSM-O II) contract. This contract includes the Operations...Read more
UPMC Altoona, a level II trauma and primary stroke certified hospital seeks a dynamic leader to oversee the development, effective operation and evaluation of multiple clinical areas including medsurg and step down units. This is accomplished through...Read more
Show more jobs
500+ more jobs

Similar jobs

Home Care AideHome InsteadWhittier, CA
Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in ... Direct deposit * Paid orientation * Work functions * Alzheimer's and Dementia training * Continued ...Read more
Regional Liaison Growing medical billing company seeking for a self-motivated, energetic professional to serve as Regional Liaison. The Regional Liaison is the lead point of contact for all client account management matters. This position acts as a...Read more
Overview Do you wish people could disagree but still have civil conversations? Are you frustrated that government at all levels can't seem to get anything done? Do you want to bring people in your state together to solve problems and get lawmakers to take...Read more
Floor Manager FULL-TIME $17/hr Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided. Detail essential functions can be reviewed during the...Read more
... directed The Team Transparency, innovation, collaboration, sustainability these are the hallmark ... services or federal consulting experience bullBachelor's Degree bullCompTIA Security+ certification ...Read more
Salamanca City CSD seeks candidates for a Chief Equity Officer. Appropriate NYSED Certification required. For details & how to apply visit: www.caboces.org Employment Opportunities/ Regional Recruitment EOE Deadline 6/5/20 recblid iy7pmd4des4e8jocm3aaf5m...Read more
Description: SOLID is looking for an exceptional executive and business builder to partner with the SVP - Sales in leading and driving the next stage of Company Growth on the West Coast. As the Regional Vice President of Sales - West, you will shape and...Read more
Located at Store#146 - 5692 Rapid Run Rd, Cincinnati, OH - Position Title: Shift Leader Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every customer both personally and, in...Read more
... Direct timely delivery of quality work products for the client • Manage engagement risk • ... services or federal consulting experience • Bachelor's degree • CSSP Analyst or CSSP Incident ...Read more
client manageraddeparSalt Lake City, UT
Client Success Mngr. Work on sale of financial software. SLC, UT. BS in MIS or rltd + 2 yrs exp. Travel to US client sites reqd 5% of time. Addepar, Inc., careers2@addepar.com. recblid 9hjje7yb6e6bsauxl5daz2frzko07zRead more