Discover Company Reviews and Ratings

4.2
66 ratings
4.4
Salary & Benefits
4.5
Professional growth
4.2
Work-Life balance
3.9
Recognition & Support
4.3
Culture & Values
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Collections Agent
Remote - September 20, 2024
It was good til....
1.8
Ratings
2
Professional growth
3
Salary & Benefits
1
Work-Life balance
2
Recognition & Support
1
Culture and Values
Won. $5000 recovering a lot of money for Discover, but was let go due to being 1.7 hours over my sick time....a week after winning. I guess they didn't see my value past being ill

Pros and Cons
Bonuses were good
Not very accommodating to those with disabilities.
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Probate account manager
New Albany, OH - October 22, 2023
Productive workplace
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Working in the probate department can be stressful at times hearing about someone passing. It can also be rewarding because by the end of the call you made it easy for them by helping with any questions they may have. Letting them know they don’t have anything yo submit is the most rewarding feeling because they are so relieved to hear that.

Pros and Cons
Fun, friendly, team games you can win prizes, and recognitions for the hard work you do
No cons I can think of
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Call Center CSR
Salt Lake City, UT - September 5, 2023
No training, leadership or honesty
1.6
Ratings
1
Professional growth
2
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
2
Culture and Values
Worked there for 3.5 years. My supervisor never understood the job and would cry during “coaching” sessions that she would lose her job. I was let go because she lied. I would never recommend anyone work at Discover given the experience I had. During my exit meeting which was remote, all my screens went blank and my system was cut off before I was able to put on record my experience that led to me being let go. I only worked there for the schedule and benefits so I didn’t fight management I just let it go. Be careful because there is no true leadership.

Pros and Cons
Schedule and benefits
No training or lReadership that you can trust.
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Senior Commercial Operations Specialist
New Albany, OH - May 17, 2022
Great place to work!
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Worked for Discover for many years. Very diverse company, they have opportunities for advancement. and many options to support their employees.

Pros and Cons
fitness center, cafeteria, parking lot, many give aways of prizes
none that I know of
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Sr loan specialist
Phoenix, AZ - April 26, 2022
Fine if you just want a paycheck.
1.6
Ratings
2
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Truth is duscover did pay my bills. So as far as a job goes, you will be paid. That said management takes ZERO accountability but is a heavy preached motto. They have no problem letting go of employees who have dedicated years of their life to help the company grow. Seen and personally experienced. In short get paid and get out

Pros and Cons
Quick aquired PTO. More than most companies offer.
Stressful workload, management needs improvement
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