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About Dispatcher

What does a Dispatcher do?

As Dispatchers, we are responsible for answering a multitude of customers’ inquiries via phone and email while paying close attention to the customers’ voice, questions, and concerns in order to determine whether that is a legitimate call or just a curiosity call. We inform the customers of the contractors’ fees and schedule following the company’s protocols and guidelines before dispatching any of our assets.

Core tasks:

  • redirect complex calls to the manager
  • document and record orders as required

Insights

How Many Years of Experience Do Professionals Need Before Becoming Dispatcher?
On average, people work 3-5 years in other positions prior to becoming a Dispatcher.
How Long Do Dispatcher Employees Typically Stay in Their Roles?
On average, Dispatchers works in this position for 5+ years across multiple employers.
What Is the Job Hopper Score for Dispatcher Employees?
Moderate job changes in Dispatcher, showing some career movement without excessive turnover.

Career path

Path to job

Discover a Dispatcher's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Dispatcher typically studied at.
Community College of the Air Force
Embry-Riddle Aeronautical University-Prescott

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Dispatcher Employees?
Gender ratio in Dispatcher position: 0.551957632514871 Male and 0.448042367485129 Female. Age ratio in Dispatcher position: 16-20: 24%, 21-30: 53%, 31-40: 15%, 41-50: 6%, 51-60: 2%, 60+: 0%. Dispatcher position is predominantly male (55.2%) with the largest age group being 21-30 years old, followed by 16-20 years old.

Workplaces

Who Are the Top Employers for Dispatcher?
Top employers of Dispatcher position: Comcast, FedEx, Republic Services. People who work in Dispatcher position most typically go on to work for the Comcast.
Comcast
FedEx
Republic Services
What Industries Does Dispatcher Typically Have Experience In?
Industry Background: The most typical industries of Dispatcher: Transportation & Warehousing, Administrative & Support, Construction, Public Administration, Information Technology. Dispatcher employees most likely come from a Transportation & Warehousing industry background.

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Discussion about Dispatcher

Want to know more about Dispatcher position?
Share your thoughts and ideas about Dispatcher position with others in our community.
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What degree(s) do I need for Dispatcher?
What typical tasks a Dispatcher work on?
What kind of experience is needed to work as a Dispatcher?
Does a freelancer work as a Dispatcher?
How hard is the interview process if you apply for a job as a Dispatcher?
Is it hard to get a job as a Dispatcher?
Are the working conditions good if you work as a Dispatcher?
Is being a Dispatcher lucrative?
Do people working as a Dispatcher have any dress code to follow?
Are Dispatcher jobs expected to grow in the near future?
Where do people working as a Dispatcher usually graduate?
Do a lot of women work as a Dispatcher?
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Liam BrownFebruary 12, 2021
45% are women in this profession.
What is the typical age to work as a Dispatcher?
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Sophie HayesFebruary 12, 2021
The average age is 26
How many years of experience do you usually have as a Dispatcher?
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Liam BrownFebruary 12, 2021
You probably need around 4 years to work as a Dispatcher
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May 12, 2023
I have 5+ years scheduling and dispatching Class A drivers. I have DOT experience and have worked as Dispatcher, Ops Mgr and Terminal Manager. I was also self employed in the auto towing industry in Stockton CA for 12 years.
Which industries should a Dispatcher consider working in?
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Liam BrownFebruary 12, 2021
Transportation & Warehousing is typical for a Dispatcher to work in.
Is a higher education needed as a Dispatcher?
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Isabella HolmesFebruary 12, 2021
No higher education is the typical for a Dispatcher
Where are you working as a Dispatcher?
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Benjamin GardnerFebruary 12, 2021
Comcast, FedEx, Republic Services, Time Warner Cable and Waste Management has the most employees.
How many years do people spend as a Dispatcher in their career path?
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Liam BrownFebruary 12, 2021
On average people change after more than 5 years.
Is it common for people to switch companies and still work as a Dispatcher?
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Sophie HayesFebruary 12, 2021
On average a Dispatcher works for only a few companies.
What work history do people usually have before becoming a Dispatcher?
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Benjamin GardnerFebruary 12, 2021
Most people come from Customer Service Representative, Administrative Assistant or Office Manager roles
What can be the next step in your career path from Dispatcher?
avatar-of-creator
Liam BrownFebruary 12, 2021
Customer Service Representative, Administrative Assistant or Operations Manager can be a good next step
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Disclaimer

informationLENSA generates certain information provided on this website by compiling and analyzing publicly available data and data from employees/former employees. All company names are the registered trademarks of their original owners. The use of any trade name or trademark does not imply any association with the third-party company. None of the information provided is endorsed in any way by any of the companies mentioned. We do not guarantee the accuracy, currency, or suitability of this information (including regarding demographics or salary estimate) and you are responsible for how you use it. ALL INFORMATION IS PROVIDED “AS IS” AND “WITH ALL FAULTS”. We are not responsible for nor endorse third party content on our website. If you notice any inaccurate information or information you think is proprietary you can email us at [email protected]. See our Terms and Conditions and Community Guidelines for more information.