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Dotcom Account Manager job

Pratt IndustriesAtlanta, GA
Pratt Industries jobs





Job Description

Job Description

 Dotcom Account Manager


·         Competition - takes ownership of reviewing competitor websites (Lowes, Amazon, Uhaul, UBoxes, etc)

·         Customer - tries to figure out ways to understand consumer behavior (e.g. surveys, product reviews, in-store intercepts, forums, etc)

·         Traffic - figures out ways to drive traffic to the moving supplies section of HomeDepot.com and HDMoving.com

o    SEO / Site Search - dig into data to understand key search terms using tools such as Moz, SEMRush, etc

o    Taxonomy / Navigation Suggestions - gain as much fair share as HomeDepot.com traffic as possible by learning how the customer looks for our products on their platform

o    Paid Search - help create ad angles to attract the right target audience

o    Social - create ideas on ways to drive social channels for HD products

·         Average Order Value - figure out out to drive up-sell / cross-sell / bundles that help the customer meet their goal of moving without too many trips

·         Conversion Rate 

o    Content - images, videos and written product descriptions that are best in class

o    Relevance - ensure content matches what people are looking for

o    Pricing - suggest pricing changes based on data from website and competition

o    Promotions - are there certain promotions and key time periods that would drive incremental GM$


·         Own and manage the day to day merchant/buyer relationship

·         Own and manage the day to day with the customer Brand Advocate

·         Grow ecommerce YOY sales based on company and account targets

·         Work cross functionally with store and ecommerce teams to create 1 customer experience

·         Work and align goals with Pratt Retail national account team

·         Model and test services related to product assortment

·         Ongoing analysis to review and optimize product assortment

·         Work with internal teams to update, create assets, copy, and marketing materials to stay with current market trends


Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans

Declaration: The Company is an Equal Employment Opportunity/Affirmative Action Employer/Veterans/Disabled (EEO/AA/Vets/Disabled) Employer, it is the Company's policy to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.

Company Description
Pratt Industries is America's 5th largest paper and packaging company with more than 7,000 highly skilled green collar employees dedicated to the environment and sustainability. Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than twenty states. The company operates four of the most modern, cost effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions. Pratt Industries is committed to recycling and the environment by harvesting the urban forest.

Pratt Industries offers competitive compensation plans with incentive opportunities, full benefits package including medical, dental, vision, life, disability, All State, Pre-Paid Legal, and 401(k) with company match, paid vacation, and paid holidays.

Pratt Industries is an Equal Opportunity/Affirmative Action Employer - M/F/V/D
Estimated annual salary


  • Negotiate prices or terms of sales or service agreements.
  • Prepare and submit sales contracts for orders.
  • Visit establishments to evaluate needs or to promote product or service sales.
  • Maintain customer records, using automated systems.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Life InsuranceDental InsuranceHealth Insurance
401K PlanPaid Holidays
Disability InsuranceVacation & Paid Time Off

Pratt Industries


Company - Private




$2B to $5B


11365 Red Arrow HighwayBridgman, MI, 49106


Truck Trailer Chassis



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