2.8
356 ratings
2.8
Salary & Benefits
1.5
Professional growth
3.4
Work-Life balance
3.2
Recognition & Support
3.3
Culture & Values
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Team

Professional experience

Years of experience

See how many years of experience Dunkin' Donuts employees have under their belts from previous professional endeavours.

Top 5 previous employers

Explore the most frequent companies Dunkin' Donuts employees worked at prior to joining Dunkin' Donuts.
Full-Service Restaurants
Large size
Limited-Service Restaurants
Large size

Industries

Check out all the different industries Dunkin' Donuts employees have experience in.

Size of previous employers

Examine the size of the companies Dunkin' Donuts employees worked at prior to joining Dunkin' Donuts.

Educational background

Fields of study

Discover which fields Dunkin' Donuts employees studied, grouped by type of degree.

Top educational institutions

See which colleges and universities Dunkin' Donuts employees attended.
Community College of Rhode Island
Johnson and Wales University

Employee data

Length of employment

See how many years an employee typically spends working for Dunkin' Donuts.

Age

Age distribution at Dunkin' Donuts.

Gender ratio

See gender distribution at Dunkin' Donuts.
GenderRatio
female55.1%
male44.9%

Top job titles

These are the top job titles at Dunkin' Donuts.

Career advancement

Climb up the career ladder

How are the chances of advancing your career at Dunkin' Donuts relative to the time in a position.
Very low
Years in positionPercentage who advanced
<126.2%
128.6%
221.4%
39.5%
4+14.3%

Top 5 future employers

See the list of companies most Dunkin' Donuts employees moved on to.
General Hospitals
Large size
Health & Personal Care Retailers
Large size
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Summary

Company information

History

Nova Southeastern University (NSU) was founded in 1964, located at Fort Lauderdale, Florida is classified as a research university and private institution having more than 22,000 students. NSU is accredited by the Southern AssociaSee more

Address

Multiple locations

Size

Large

Founded

1950

CEO

John Henderson

Type

Company - Private

Industry

RV Parks / Recreational Camps / Dormitories, Traveler Accommodation Companies, Full-Service Restaurants, Limited-Service Restaurants

Departments

Get a breakdown of the various departments at Dunkin' Donuts, sorted by size.
FieldRatio
Management - Other26.5%
General and Operations Managers20.9%
Cashiers20.9%
other occupation12.3%
Food Service8.6%
Administrative5.9%
Sales Managers & Supervisors5%
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Jobs

Job openings

Job Filters

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Crew MemberDunkin DonutsPort Richey, FL
Crew position for busy quick service restaurant. Weekends and holidays required. Will train. Job Types: Full-time, Part-time Pay: $11.00 - $12.00 per hour Experience: * food service: 1 year (Preferred) Shift availability: * Day Shift (Required) Work...Read more
Crew/Shift leaders- 842 Dunn AvenueDunkin DonutsJacksonville, FL
Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin’ Brand and delivering exceptional customer service. We continue to grow and...Read more
Our company is hiring a friendly Crew Member to serve food and drinks during our events. You will be responsible for keeping track of food and drink quantities and communicating with our clients, as well as interacting with them. To be successful in this...Read more
Summary: Shift Leaders are trained to perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence, ensuring...Read more
Ideal candidates will be highly motivated individuals that enjoy working with others and have great customer service. Hours of operations are from 4a-8p. Looking for an availability that is flexible and that accommodate our hours of operations, from...Read more
3 PM - 9 PM (Afternoon Shift)Dunkin DonutsStatesville, NC
Barista skills, cleaning, customer service skills, cooking Able to also work shifts at our troutman location. Job Types: Full-time, Part-time Pay: $13.00 - $14.00 per hour Benefits: * Employee discount * Flexible schedule Schedule: * 8 hour shift * Evening...Read more
Dunkin' Kellogg RD: $15.00-$15.75 + TipsDunkin DonutsNew Hartford, NY
Crew Members are responsible for delivering great guest experience. This entry level team member position at Cafua Management Company prepares products according to the Dunkin’ Brands operational and quality standards and serves them with enthusiasm in a...Read more
Crew Members 5 am Opening shiftDunkin DonutsThomasville, GA
Happy and energetic, Provide excellent customer service and maximize sales by assisting in the daily operation of the store. *Job Responsibilities* * Team Environment - Communicate appropriately with fellow team members, treating others fairly and with...Read more
Team Member: Morning ShiftDunkin' DonutsJacksonville, FL
*Dunkin Donuts: 7171 Philips Highway, Jacksonville, FL.* We’ll let you in on a little secret... while everyone knows that America Runs on Dunkin’, we know that Dunkin’ runs on our incredible team members. Ready to come run with us? Here’s what’s in it for...Read more
Assistant ManagerDunkin' DonutsMansfield, MA
Responsible for directing the daily operations of a single store. Operates in accordance with prescribed policies and practices. Ensures compliance with standards for customer relations, food costs, safety sanitation, and product preparation and...Read more
Store ManagerDunkin' DonutsMansfield, MA
Responsible for directing the daily operations of a unit or units. Operates in accordance with prescribed policies and practices. Ensures compliance with standards for customer relations, food costs, safety sanitation, and product preparation and...Read more
Shift LeaderDunkin' DonutsMiddletown, NY
HonestyTransparencyHumilityIntegrityRespectfulnessFairnessResponsibility We are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and...Read more
Great Part-Time Crew Member Jobs!Dunkin' Donuts (WaterMark Donut Co.)Boston, MA
-Starting pay $15 We offer flexible hours that accommadate your busy schedules, and If you go to school in downtown Boston, it's an easy walk to...Read more
All aspects of Guest service..Positive attitude a must....Willing to work any position deployed....Free break meals...Flexible schedule...Fun paced job.....TIPS!!!!!!!!!!Clean and Stock when not waiting on Guest...Apply today we are in the Westboro travel...Read more
Crew Member: FULL-TIME and PART-TIMEDunkin' DonutsBoca Raton, FL
DUNKIN’ DONUTS CREW MEMBERS – FULL-TIME and PART-TIME positions available. Crew Members must be able to work various shifts per week. Crew Members work productively as part of the restaurant team and perform their job responsibilities in such a way that...Read more
Janitorial / Cleaning Crew / PorterDunkin' Donuts - WilmetteWilmette, IL
Join the Fun Paced world of Dunkin! Seeking highly energetic, enthusiastic individuals with great work ethics. Janitorial / Cleaning Crew / Porter is generally offered as a part time opportunity Prior experience as janitor, janitorial crew, cleaning crew...Read more
Multi-Unit ManagerDunkin' Donuts - Morton GroveMorton Grove, IL
If you’re ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you’ve been looking for. A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-8 Dunkin...Read more
District Manager - Dunkin'Dunkin DonutsOcala, FL
Seeking a District Manager to join one of the largest QSR brands. Do you enjoy building a top-tier culture? Are you seeking growth potential? If so, we want to hear from you! Responsibilities The District Manager will oversee 5-6 locations in a designated...Read more
Closing shift at w. international (2pm-11pm) (3pm-11pm)(4PM-11PM)Dunkin' Donuts - Nova King CrewDaytona Beach, FL
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. Crew Members are the foundation of what keeps the...Read more
Team Member / Crew Member / CashierDunkin' Donuts - MainSkokie, IL
Join the Fun Paced world of Dunkin! Seeking highly energetic, enthusiastic individuals with great communication skills to greet guests and manage guest transactions. Team Member / Crew Member / Cashier is generally offered as a part time opportunity Prior...Read more
Overnight Team member / Crew memberDunkin' Donuts - MainSkokie, IL
Join the Fun Paced world of Dunkin! Seeking highly energetic, enthusiastic individuals with great communication skills to greet guests and manage guest transactions. Team Member / Crew Member / Cashier is generally offered as a part time opportunity Prior...Read more
Crew Member mid shift at w international (11am-6 pm )(12 pm-7 pm)Dunkin' Donuts - Nova King CrewDaytona Beach, FL
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. Crew Members are the foundation of what keeps the...Read more
Crew Member - MID SHIFT 9AM-5 PM Palm Coast locationDunkin' Donuts - Nova King CrewPalm Coast, FL
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. Crew Members are the foundation of what keeps the...Read more
General ManagerDunkin DonutsOrlando, FL
Seeking a customer-service oriented General Manager to join one of the largest QSR brands. Do you enjoy working face to face with customers? Does an ever-changing environment excite you? If so, we want to hear from you! Responsibilities The General Manager...Read more
Crew Member - Palm Coast Opening shift (4am-12am)Dunkin' Donuts - Nova King CrewPalm Coast, FL
Do you like Coffee? Does weekly pay with daily tips sound good to you? Would you like to be one the first crew members at a brand spankin new Dunkin' location? Then Dunkin on US-1 is looking for you! This location is projected to open the beginning of...Read more
Show more jobs
49 more jobs
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Q&A about Dunkin' Donuts

Learn what others have to say about this company or join the discussion by contributing a question or an answer.
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Q: What industry is Dunkin' Donuts in?
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A: they’re in Restaurant/Food Service.
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Q: Where’s Dunkin' Donuts’s HQ located?
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A: The HQ is at Canton, MA.
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Q: gender breakdown at Dunkin' Donuts?
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A: gender ratio is 55.1% female, 44.9% male.
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Q: When was Dunkin' Donuts established?
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A: 1950.
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Q: Who is the CEO of Dunkin' Donuts?
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A: John Henderson.
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Q: How many years does an employee typically spend working for Dunkin' Donuts?
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A: An employee typically spends 4-8
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Q: What size of companies did Dunkin' Donuts employees used to work for?
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A: Most worked for large businesses before.
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Q: what are the chances of career advancement at Dunkin' Donuts?
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A: very low.
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Q: Top future employers of Dunkin' Donuts employees?
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A: these companies CVS Health, CVS Pharmacy, Dunkin' Brands, McDonald's, Self Employed, Starbucks, Target, Walmart
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Q: Who are the top previous employers of Dunkin' Donuts employees?
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A: Burger King, Dunkin' Brands, McDonald's, Starbucks, Subway, Taco Bell, Target, Walmart.
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Q: How old are Dunkin' Donuts’s employees in general?
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A: Around 21-30
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Q: Where did most of Dunkin' Donuts employees go to school?
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A: Community College of Rhode Island, Johnson and Wales University, Massasoit Community College, Quinsigamond Community College, University of Phoenix-Utah.
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Q: How long did you work for Dunkin' Donuts?
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Q: Where were you before joining Dunkin' Donuts?
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Q: can I choose not to work on weekends
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Q: what’s the hiring age ?
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A: 16.
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Q: Does Dunkin' Donuts offer raises often?
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A: no!
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Q: How many times were you promoted at Dunkin' Donuts if any?
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Q: what’s the dress code?
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Q: Which school(s) did you study at before starting at Dunkin' Donuts?
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Q: do they hire felons at Dunkin' Donuts?
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Reviews

2.8
356 ratings
2.8
Salary & Benefits
1.5
Professional growth
3.4
Work-Life balance
3.2
Recognition & Support
3.3
Culture & Values
Get the scoop on what others who have experience with this company think of working there. Have some insight? Join the conversation and help other job seekers by leaving a review.
Add review

I work as Cashier /Customer Service / Stocker

5.0
Cashier - Philadelphia, PA - August 1, 2022
My job experience at Dunkin Donuts was an great experience and opportunity for me . I had learned to be stability, reliable, become an great team worker , help organize I came up with different ways to sale products , awesome communication skills with customers , I memorize several customers selected orders , customer give me attributes amount of tips and respect for having their orders prepared before they enter the store , awesome job , awesome mangers , great team workers there and give me some great business knowledge.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life Balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Free tips , free foods , free beverage, birthday and holiday bonus , discount on cakes and mugs
Cons
I just have 2 cons about this company it’s no benefit , no pay rise or vacation pay

Fun creative

4.0
Crew Member - Colonie, NY - July 31, 2022
It was a toxic environment but fun place to work when the place was working properly and we had a nice coworker
Ratings
4/5
Salary & Benefits
3/5
Professional Growth
5/5
Work-Life Balance
3/5
Recognition & Support
5/5
Culture & Values
Pros
Discount on food and free drinks
Cons
The machine that you need are broken

Fun environment

2.0
Cashier - Raleigh, NC - April 7, 2022
I met new people that i got to interact with. I learned you can learn customers want on a daily basia
Ratings
2/5
Salary & Benefits
2/5
Professional Growth
2/5
Work-Life Balance
2/5
Recognition & Support
2/5
Culture & Values
Pros
Friendly environment free coffee u
Cons
Low pay less hours

Stressful and no communication

3.2
Cashier - Carrollton, GA - March 11, 2022
Worked there for about 5 months, loved the customers and some of the employees. Little to no communication with some employees and made it difficult to work around the issue or short staffed because people kept quiting because of the unfair treatment of previous employer.
Ratings
3/5
Salary & Benefits
3/5
Professional Growth
4/5
Work-Life Balance
3/5
Recognition & Support
3/5
Culture & Values
Pros
Free lunch, new friends
Cons
Unclean, short staffed

Worst job ever

1.0
March 10, 2022
This is a very sad company. Run by money hungry people who don’t care about their employees. The service is shown by the employees they hire. There is no work ethic or follow through. The manager is only there because they have been there the longest. I will never eat or drink there again.
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life Balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
Nothing nice to say
Cons
Employees don’t care, managers don’t care, they are very unprofessional, and corp doesn’t even care

Lovely staff but bad environment

1.8
February 10, 2022
We get told not to talk while working and we never get recognized for our hard work. Breaks are way too short and if we work a 12 hour shift we only get 20 minutes for a break
Ratings
2/5
Salary & Benefits
1/5
Professional Growth
2/5
Work-Life Balance
1/5
Recognition & Support
3/5
Culture & Values
Pros
Theres Laughs, customers are nice
Cons
Having to pay for almost everything while working

Hateful people at Dunkin this is a job that is only good for the summer

2.0
Crew Member - New York, NY - January 13, 2022
As a young person I felt like I was not respected as an employee by any managers that I had. There are workers and managers that are very hateful, envious, and rude. Also, managers will disregard the days or shifts that you tell them you are not available to work.
Ratings
2/5
Salary & Benefits
1/5
Professional Growth
3/5
Work-Life Balance
3/5
Recognition & Support
1/5
Culture & Values
Pros
Free Meals
Cons
No room for growth

the words “ almost impossible “ personified

1.0
Associate - Hillsborough, NJ - January 13, 2022
Most of the employees are great, very comfortable to be around; then u got the employer, and possibly the worst manager I’ve had so far I’ve had. The environment with the management around is intense and very quick. 315 US-206 location is a drive thru and dine in location, meanwhile the kitchen and coffee stations are a legit pivot away from each other, no room for fellow big people. A clear line is supposed to be followed but this location is always under heavy pressure from customers because it’s on a highway, and because of that we are all running around trying to complete orders. It was incredibly unorganized. Usually that was in the mornings; afternoons , especially after the Managment leaves is usually awesome, no more tension in the air and we’d get all casual. Not as unorganized and comfortable.
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life Balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
Free coffee ( sucks if u don’t drink it) ;free cream cheese bagels
Cons
Intense morning environment, rude manager

started ok..

1.2
Cashier Crew Member - January 7, 2022
Just like any other job when they need u they're calling u & when they don't they don't. this experience with Dunkin Donut was not really ➕ if I got into details it would be more than 1000 characters. Supervisors, managers, general managers no one really has any authority when it comes to knowing what to do all the time alot of times. when they see a worker that's actually a good worker they mistreat them by taking advantage of them. in the store I was in i got no recognition until i was ready to go. it was located on a 181st. there's a BP/DDs there. that Dunkin Donuts manager's name is Juan he's a good manager,,, just has no backbone. can't speak up for himself or his workers. But if you want the hours u can always do as many as u can in 1 store & jump 2 another store as much as u can work,, u can do. Funny part they'll pay you 4 doing all that extra footwork on ur part, but they won't give you overtime in 1 store ?? it's really retarded how things work w DDs. pay sux always.
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life Balance
1/5
Recognition & Support
2/5
Culture & Values
Pros
there's always work
Cons
no benefits, no 401k, no incentives

Fun place

3.8
Baker - Athens, AL - December 11, 2021
I loved it there. Unfortunately for my job/shift there were only 3 people so time off/calling out was impossible and if someone did then you were alone doing it all yourself. It was a laid back atmosphere, decent pay, and you got recognition for your work.
Ratings
4/5
Salary & Benefits
4/5
Professional Growth
3/5
Work-Life Balance
4/5
Recognition & Support
4/5
Culture & Values
Pros
Free doughnuts and coffee
Cons
No time off

Not fun or productive

2.0
Cashier - Hasbrouck Heights, NJ - November 29, 2021
I worked at that location for almost 6 months. The owner and his family wasn’t nice at all. They keep showing up and each one of them has his or her own rules. Working there was very confusing. I learned some of the company’s guidelines from the manager, but the owners of this location taught me their rules and every time I say something they replied by “we do this before the inspection only”.
Ratings
3/5
Salary & Benefits
2/5
Professional Growth
3/5
Work-Life Balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
One free meal per shift .
Cons
Confusing rules.

Boring Jobs

1.8
Fayetteville, NC - November 20, 2021
My job was trash I got fired because I didn’t respond well after a girl had 3 seizure and I have been there every single time and when I finally snapped I got fired but she still worlds there.
Ratings
2/5
Salary & Benefits
4/5
Professional Growth
1/5
Work-Life Balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
Nothing good comes out of this job
Cons
Everything they work you to death you get no break you are expected to work through any and everythi

Find very positive productive workspace enjoy the positivity of the other employees

4.6
Shift Leader - Orange, NJ - November 1, 2021
I started off at Dunkin donuts in 2014 when I was hired by a fellow front close friend and I dedicated myself to the job and then the team leader and picking up everything I needed to know fulfill all my obligations and requirements of the position at here with that being said I enjoy all the different personalities and it helped me gain years of customer service skills
Ratings
3/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life Balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Clean and comfortable work environment
Cons
Rush hour very busy

Fun and productive

3.6
Crew Associate - North Haven, CT - October 24, 2021
It was a great job I was just dealing with a lot of family health issues that lead to death so I ended up quitting. I will love to work their again.
Ratings
3/5
Salary & Benefits
5/5
Professional Growth
4/5
Work-Life Balance
3/5
Recognition & Support
3/5
Culture & Values
Pros
Fun environment
Cons
A lot of people were calling out

I would give this place 0 stars if I could.

1.0
General Manager/Training Manager - Colorado Springs, CO - October 10, 2021
This places uses people. I never knew when you were a manager that your job would be calling all day and consume your whole life. They call you on your days off to fix problems at a store that isn't yours. Never had time with my kids. Had to always be working. Go into work at 2am get done at my assigned store around 1 or 2pm. Then be called to go to another managers store and help them because my district manager could not work our systems. I had to train him in things and he was my superior. So many hours extra spent at work or on the phone teaching the newest DM how to do his job. My pay stubs said I only was paid for 40 hours but I was required to pull 50 hours as a manager. But you can ask my children they'll tell you I was never home because i was always at work. I pulled at least 80 plus hours a week. I took care of my store. Help 2 to 3 newer managers on a regular basis cause my DM couldn't do it. Oh I have so much more to say but I'm cut off at 100 words.
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life Balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
Realizing after 6 yrs i waited to long to be gone but I had peace after that
Cons
over worked and way under paid/ Dunkin sucks the love and life out of you

Good place to work

3.6
Crew Member - Norwich, CT - August 7, 2021
Work there briefly but was a fun environment was very good about proving and rotating breaks working customer service is wonderful its rewarding to have repeat customers means your doing something great for your community
Ratings
4/5
Salary & Benefits
4/5
Professional Growth
4/5
Work-Life Balance
3/5
Recognition & Support
3/5
Culture & Values
Pros
Free coffe ameals while working
Cons
Very good about rotating breaks

exciting and energetic, lol. enjoyed it

5.0
Assistant Manager - Poughkeepsie, NY - July 19, 2021
wonderful environment to work in. managers are universal and helpful on moving up in positions. they work with you on your hours
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life Balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
meeting new people, always
Cons
when someone calls out, shift usually it's hard to fill

Cell donut clean the facility and take care of all my customers

1.4
Cashier - Alexandria, VA - June 22, 2021
When I started off it was a great place to work at too many managers within just a 2 month. That I was there no pay raise
Ratings
3/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life Balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
You do get to eat sometimes
Cons
Nowhere to park your

Awesome place to work!

4.4
Crew Member - Kittery, ME - May 29, 2021
In Maine you can start working there at 14! It was definitely a high stress environment, but with everyone’s efforts and team work, it definitely got easier. And the pay was great for a fast food place.
Ratings
4/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life Balance
4/5
Recognition & Support
4/5
Culture & Values
Pros
Free lunch, discounted foods
Cons
If you’re not good with a fast pace environment, it’s best to choose a different option

Productive and fun atmosphere

4.2
Manager - Boynton Beach, FL - May 24, 2021
I was a store manager who worked many hours. I did scheduling, payroll and assisted at counter when busy.
Ratings
4/5
Salary & Benefits
5/5
Professional Growth
2/5
Work-Life Balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Interacting with the employees
Cons
Underpaid for the amount of hours I worked

Productive, growth opportunity and great atmosphere.

5.0
May 9, 2021
Started working as an Assistant and worked my way up by training in all aspects of the job including service clerk into Store Manager.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life Balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Job security. Ability to go erven further.
Cons
At times working with skeleton crew.

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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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