Dunkin' Donuts

Good first start, the pay was okay at the time, this was during covid so we all had to wear masks which was annoying but manageable, as a solid introduction into the workforce, this is definitely a good start.

I’ve only had positive experiences when working with Dunkin. Between the staff and Management they were always respectful and helpful with anything you needed. Whether learning something new that you weren’t sure how to do, they were right there to make sure you knew exactly how to do the job the right way. There is always room to grow if that’s what people are wanting to do and I’ve always appreciated how loyal and focused on doing the best job they can and teaching people the right way they want the job done. And there’s nothing more rewarding than when you do a good job and it causes the customers to always come back to want you to assist them!

I loved working with the people but it was just one employee that made working there a drain and when you make a complaint to the manager and nothing is done because she is scared of the employees then I knew it was time for me to quit

If you want to be underpaid, micro managed, watched on camera, not able to make any decisions unless asking for permission then this is the job for you! Oh and they may be the cheapest people I’ve ever witnessed in the restaurant world. After checking what other groups pay Dunkin district managers this group is way under everyone else. Also they make you work 6 days a week and expect you to work from your phone and home constantly. Best thing was them telling me I wasn’t a good fit! Because I was miserable!! Cocky, arrogant people. Stay in Detroit.

One of the experience I will never forget, this was my first time I was workin in Florida, the best boss, good environment, great clients THE BEST

I loved working for Dunkin and regretted leaving. I loved the people I worked with, and enjoyed helping customers.

When I worked here, the manager was in another country. There was no regulation of any sorts, the associates had a group chat on snapchat to figure out who would be working when. That ended with me and another associate working open-close, seven days a week, and sometimes other associates would clock in to sit there and watch us. There were huge health and safety issues (cleaners, cockroaches) but because most of the DD owners in the valley were related, we were supposed to hide things bc we knew when the health inspector was coming. We told the manager about the growing cockroach problem and got no help, which is when I quit.

I remember we conducting Dunkin Donuts days and distribution of free Donuts for a kids and elders, bonding of all employees

Effective lead-maintained restaurant while restaurant not present. Followed Inventory Controlled Procedures. Maintaining employee performance and connecting goals to improve workflow.

Very physical and demanding job. On your feet entire shift and have to deal with an array of different customers. Not worth the money

The manager is really good training others. But the partner need more patient to training the now group employee. Maybe because no have time , all companies want learning fast to the employees.

I have a lot of good memories but its more after work, inside the company we have a minimal tease maybe before opening time..

They don’t keep up with what should be paid. Stingy and tight with spending money to keep the store running smoothly.

It was great to work at dunkin donuts because my co worker is fun and creative. Shes very productive. I love workibg with her

They treat new employees like crap managers have favorites and break labor laws for the ones they like

I’ve worked here for a little while now & was never appreciated for all of the overtime and hard work i’ve done. The Store manager there texted me some very nasty text messages telling me she doesn’t care if i leave and that no one at the job likes me, it should be illegal to even be a store manager and say that stuff and treats the employees very poorly. She went against policy and hired her family, didn’t care that it bothered anyone. The rules aren’t followed at this store at all. It’s a mess and nothing is getting done about it!

My job experience at Dunkin Donuts was an great experience and opportunity for me . I had learned to be stability, reliable, become an great team worker , help organize I came up with different ways to sale products , awesome communication skills with customers , I memorize several customers selected orders , customer give me attributes amount of tips and respect for having their orders prepared before they enter the store , awesome job , awesome mangers , great team workers there and give me some great business knowledge.

It was a toxic environment but fun place to work when the place was working properly and we had a nice coworker

I met new people that i got to interact with. I learned you can learn customers want on a daily basia

Worked there for about 5 months, loved the customers and some of the employees. Little to no communication with some employees and made it difficult to work around the issue or short staffed because people kept quiting because of the unfair treatment of previous employer.

This is a very sad company. Run by money hungry people who don’t care about their employees. The service is shown by the employees they hire. There is no work ethic or follow through. The manager is only there because they have been there the longest. I will never eat or drink there again.

We get told not to talk while working and we never get recognized for our hard work. Breaks are way too short and if we work a 12 hour shift we only get 20 minutes for a break

As a young person I felt like I was not respected as an employee by any managers that I had. There are workers and managers that are very hateful, envious, and rude. Also, managers will disregard the days or shifts that you tell them you are not available to work.

Most of the employees are great, very comfortable to be around; then u got the employer, and possibly the worst manager I’ve had so far I’ve had. The environment with the management around is intense and very quick. 315 US-206 location is a drive thru and dine in location, meanwhile the kitchen and coffee stations are a legit pivot away from each other, no room for fellow big people. A clear line is supposed to be followed but this location is always under heavy pressure from customers because it’s on a highway, and because of that we are all running around trying to complete orders. It was incredibly unorganized. Usually that was in the mornings; afternoons , especially after the Managment leaves is usually awesome, no more tension in the air and we’d get all casual. Not as unorganized and comfortable.

Just like any other job when they need u they're calling u & when they don't they don't. this experience with Dunkin Donut was not really ➕ if I got into details it would be more than 1000 characters. Supervisors, managers, general managers no one really has any authority when it comes to knowing what to do all the time alot of times. when they see a worker that's actually a good worker they mistreat them by taking advantage of them. in the store I was in i got no recognition until i was ready to go. it was located on a 181st. there's a BP/DDs there. that Dunkin Donuts manager's name is Juan he's a good manager,,, just has no backbone. can't speak up for himself or his workers. But if you want the hours u can always do as many as u can in 1 store & jump 2 another store as much as u can work,, u can do. Funny part they'll pay you 4 doing all that extra footwork on ur part, but they won't give you overtime in 1 store ?? it's really retarded how things work w DDs. pay sux always.

I loved it there. Unfortunately for my job/shift there were only 3 people so time off/calling out was impossible and if someone did then you were alone doing it all yourself. It was a laid back atmosphere, decent pay, and you got recognition for your work.

I worked at that location for almost 6 months. The owner and his family wasn’t nice at all. They keep showing up and each one of them has his or her own rules. Working there was very confusing. I learned some of the company’s guidelines from the manager, but the owners of this location taught me their rules and every time I say something they replied by “we do this before the inspection only”.

My job was trash I got fired because I didn’t respond well after a girl had 3 seizure and I have been there every single time and when I finally snapped I got fired but she still worlds there.

I started off at Dunkin donuts in 2014 when I was hired by a fellow front close friend and I dedicated myself to the job and then the team leader and picking up everything I needed to know fulfill all my obligations and requirements of the position at here with that being said I enjoy all the different personalities and it helped me gain years of customer service skills

It was a great job I was just dealing with a lot of family health issues that lead to death so I ended up quitting. I will love to work their again.

This places uses people. I never knew when you were a manager that your job would be calling all day and consume your whole life. They call you on your days off to fix problems at a store that isn't yours. Never had time with my kids. Had to always be working. Go into work at 2am get done at my assigned store around 1 or 2pm. Then be called to go to another managers store and help them because my district manager could not work our systems. I had to train him in things and he was my superior. So many hours extra spent at work or on the phone teaching the newest DM how to do his job. My pay stubs said I only was paid for 40 hours but I was required to pull 50 hours as a manager. But you can ask my children they'll tell you I was never home because i was always at work. I pulled at least 80 plus hours a week. I took care of my store. Help 2 to 3 newer managers on a regular basis cause my DM couldn't do it. Oh I have so much more to say but I'm cut off at 100 words.

Work there briefly but was a fun environment was very good about proving and rotating breaks working customer service is wonderful its rewarding to have repeat customers means your doing something great for your community

wonderful environment to work in. managers are universal and helpful on moving up in positions. they work with you on your hours

When I started off it was a great place to work at too many managers within just a 2 month. That I was there no pay raise

In Maine you can start working there at 14! It was definitely a high stress environment, but with everyone’s efforts and team work, it definitely got easier. And the pay was great for a fast food place.

I was a store manager who worked many hours. I did scheduling, payroll and assisted at counter when busy.

Started working as an Assistant and worked my way up by training in all aspects of the job including service clerk into Store Manager.