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3.3
28 ratings
3.4
Salary & Benefits
2.0
Professional growth
3.8
Work-Life balance
3.6
Recognition & Support
3.9
Culture & Values
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El Pollo Loco is a US-based quick service restaurant chain specialized in flame-grilled chicken. It strives to offer quality chicken products through its 400+ chains of owned and franchised restaurants and is driven by core values such as respect and open communication. The company hires over 7,000 new employees every year, in both crew and leadership positions. As an employer, El Pollo Loco offers a competitive and dynamic salary, together with the opportunity of working both full-time and part-time and a range of other perks and benefits. These include a full suite of health, dental and vision insurances, 401(k) plan, flexible spending accounts, life and disability coverage, paid time off and bonus compensation. Additional perks include employee discounts, referral bonuses, tuition reimbursement and safety awards, as well as a variety of courses and seminars meant to insure employees’ ongoing development.

Company - Public
$100M to $500M
Large
Multiple locations
Full-Service Restaurants, Limited-Service Restaurants
1980
Steve Sather
What departments El Pollo Loco employees work at?
DepartmentsRatio
other occupation41.9%
Management35.2%
Cashiers22.8%
You comment as

Team

Professional experience

How many years of experience do El Pollo Loco employees have before joining?
Years of experience at El Pollo Loco: Newcomers: 32%, Experiencers: 11%, Experts: 13%, Veterans: 44%. El Pollo Loco employees have 8+ years experience on average before joining.
You comment as
Where did El Pollo Loco employees work before joining?
Where they've worked before El Pollo Loco: California Pizza Kitchen, CARL'S JR. RESTAURANTS, LLC, CKE Restaurants. Typical El Pollo Loco employees have worked at California Pizza Kitchen.
You comment as
California Pizza Kitchen
CARL'S JR. RESTAURANTS, LLC
CKE Restaurants
What industries did El Pollo Loco employees work in previously?
Industry Background: The most typical industries of El Pollo Loco: Limited-Service Restaurants, Full-Service Restaurants, Traveler Accommodation Companies, Food & Beverage Retailers, RV Parks / Recreational Camps / Dormitories. El Pollo Loco employees most likely come from a Limited-Service Restaurants industry background.
You comment as
Where did El Pollo Loco employees work before joining?
Past employers' size at El Pollo Loco: Small: 22%, Medium: 10%, Large: 68%. Most El Pollo Loco employees have previously worked at large companies.
You comment as

Educational background

What did employees at El Pollo Loco study?
You comment as
Where did employees at El Pollo Loco study?
California State University-Fullerton
California State University-Long Beach
You comment as

Employee data

How long do people stay in a role at El Pollo Loco?
Time employed at El Pollo Loco: <1: 7%, 1-3: 23%, 4-8: 43%, 9-13: 14%, 14-20: 10%, 20+: 3%. Most El Pollo Loco employees stay with the company for 4-8 years which is the same as the industry average.
You comment as
How does El Pollo Loco rank for age & gender diversity?
Gender ratio at El Pollo Loco: 54.8% Male and 45.2% Female. Age ratio at El Pollo Loco: 16-20: 2%, 21-30: 53%, 31-40: 20%, 41-50: 18%, 51-60: 7%, 60+: 0%. El Pollo Loco rates - 2.2% more female than the industry average. Most El Pollo Loco employees are 21-30, which is on par with the industry median age range.
You comment as
What are the top roles at El Pollo Loco?
Top roles of El Pollo Loco: Cashier, General Manager, Manager, Cook, Director OF Operations. The top role at El Pollo Loco is Cashier.
You comment as
Cashier
General Manager
Manager
Cook
Director OF Operations

Career advancement

How does El Pollo Loco rank for career advancement?
Career advancement at El Pollo Loco: very low. El Pollo Loco ranks very low for career advancement which is same as the industry average.
You comment as
What companies do El Pollo Loco employees go on to work at?
Future employers of El Pollo Loco: Bank of America, Bon Appétit Management, Del Taco, Disneyland Resort, Dunkin' Brands. People who work at El Pollo Loco most typically go on to work for the Bank of America.
You comment as
Bank of America
Bon Appétit Management
Del Taco
Disneyland Resort
Dunkin' Brands

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Discussion about El Pollo Loco

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Share your thoughts and ideas about El Pollo Loco with others in our community.
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What’s the stock symbol of El Pollo Loco?
avatar-of-creator
Benjamin Gardner4 years ago
LOCO.
You comment as
What year was El Pollo Loco founded?
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Sophie Hayes4 years ago
1980.
You comment as
What’s the gender distribution at El Pollo Loco?
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Liam Brown4 years ago
45.2% female, 54.8% male.
You comment as
What industry does El Pollo Loco belong to?
avatar-of-creator
Benjamin Gardner4 years ago
Restaurant/Food Service.
You comment as
What is the headquarters of El Pollo Loco?
avatar-of-creator
Benjamin Gardner4 years ago
The headquarters of El Pollo Loco is Costa Mesa, CA.
You comment as
What is the annual revenue of El Pollo Loco?
avatar-of-creator
Benjamin Gardner4 years ago
$100m to $500m.
You comment as
What’s the name of El Pollo Loco’s CEO?
avatar-of-creator
Sophie Hayes4 years ago
Steve Sather.
You comment as
What’s the average length of tenure at El Pollo Loco?
avatar-of-creator
Benjamin Gardner4 years ago
Typically 4-8 year(s).
You comment as
what kind of companies did El Pollo Loco employees work for?
avatar-of-creator
Isabella Holmes4 years ago
Large companies before El Pollo Loco.
You comment as
How often do employees get promoted at El Pollo Loco ?
avatar-of-creator
Benjamin Gardner4 years ago
advancement opportunities are very low
You comment as
who are employees usually hired by after leaving El Pollo Loco?
avatar-of-creator
Isabella Holmes4 years ago
Bank of America, Bon Appétit Management, Del Taco, Disneyland Resort, Dunkin' Brands, Jack in the Box, The Habit Burger Grill, WKS Restaurant Group.
You comment as
Where did employees work before joining El Pollo Loco?
avatar-of-creator
Liam Brown4 years ago
California Pizza Kitchen, CARL'S JR. RESTAURANTS, LLC, CKE Restaurants, Einstein Bros. Bagels, Jack in the Box, Pizza Hut, Real Mex Restaurants, Taco Bell.
You comment as
How old are El Pollo Loco’s employees in general?
avatar-of-creator
Liam Brown4 years ago
Around 21-30
You comment as
Where did most of El Pollo Loco employees go to school?
avatar-of-creator
Benjamin Gardner4 years ago
California State University-Fullerton, California State University-Long Beach, Orange Coast College, University of Phoenix-Utah, University of Southern California.
You comment as
where did you work before applying to El Pollo Loco?
avatar-of-creator
11 months ago
LVMH distribution center
avatar-of-creator
Julius Jackson4 months ago
I have been a cook and service provider for over 15 yrs and would like the opportunity to acheive great goals at your company
You comment as
My friend said that people don’t get promotion at this company easily.
avatar-of-creator
A year ago
it means your friend is not telling you truth
avatar-of-creator
A year ago
but my friend got it on time🕐
You comment as
Don’t they offer any BBQ part to employees?
avatar-of-creator
A year ago
only sometimes but only simple one party😳
avatar-of-creator
A year ago
they can if you allow them to deduct from your salary hahaha
You comment as
can u get training after attaining the position of cashier/
avatar-of-creator
A year ago
Yup,,they train u:))
avatar-of-creator
A year ago
They provide u on the job training..
You comment as
What is the length of probation period at this company?
avatar-of-creator
A year ago
my friend got 6 months period
avatar-of-creator
A year ago
i got only 3 months time😚
You comment as
They have various gift cards:))
avatar-of-creator
A year ago
TRUE....THEY HAVE MANY :p
avatar-of-creator
A year ago
Yes & U get these Cards at your nearest restaurant or order online. They're perfect for celebrating the holidays, birthdays, graduations, and so much more.✨
You comment as
My friend told this restaurant don’t offer any work life balance at this company.
avatar-of-creator
A year ago
dont trust over your friend but i work here and can assur you that they do offer this benefit
avatar-of-creator
A year ago
they do offer this option to all employees working at this restaurant.🧑
You comment as
I wish they offer field facilities technician so that I can apply.
avatar-of-creator
A year ago
go ahead and apply for it because they've provided this opportunity yesterday
avatar-of-creator
A year ago
why dont you look into their website because they've mentioned this post😄
You comment as
I heard employees living far from the company get fuel card.
avatar-of-creator
A year ago
they've set policy to relocate but not to fuel card now😳
avatar-of-creator
A year ago
i'm not sure about but before they used to provide fuel card and pick and drop facility
You comment as
I wish someone can inform me how many questions they ask for the post of team member.
avatar-of-creator
A year ago
not one number but varies from person to person🙄
avatar-of-creator
A year ago
sometimes they ask 8 and sometimes 15🌝
You comment as
Wow! This restaurant allows to bring your dog to work Friday’s.
avatar-of-creator
A year ago
good benefit but i've no pet🙂
avatar-of-creator
A year ago
it's a benefit for those who have dog
You comment as
I've no idea if they hire on the basis of experience or education
avatar-of-creator
A year ago
i couldnt qualify their interview because i had just experience but ddidnt have degree program😏
avatar-of-creator
A year ago
they require both😄
You comment as
I'm applying for the post of cashier those who have experience of cashier or working as a cashier plese share your experience that migh be helpful for me..Thanks :))
avatar-of-creator
A year ago
Had me waiting for 20 minutes from my interview time for the interview didn't really mind. I asked straightforward questions, and I got the job
avatar-of-creator
A year ago
My first interview ever and it was pretty easy they basically just asked me when I could work then got a call about one day later. Wasn't hard at all so don't stress about it.
You comment as
My cousin said cashier has the top role at this restaurant.
avatar-of-creator
A year ago
the cashier holds the complete account of the restaurant😳
avatar-of-creator
A year ago
of course, he's has various responsibilities that make him distinctive one in the restaurant.
You comment as
WHAT POSITION THEY OFFER?
avatar-of-creator
A year ago
assistant manager,,shift supervisors..team leaders etc..☺
avatar-of-creator
A year ago
They have various opening like supervisors of shift, GM, AM :)
You comment as
I'm not sure if they hire people who are 40+🙋
avatar-of-creator
A year ago
dont worry because people of 50 years age are working at this restaurant too🏦
avatar-of-creator
A year ago
they hire all age group of people so you may apply if you're 40+ years too
You comment as
Idk what they require for the post of help desk analyst.
avatar-of-creator
A year ago
they asked from me also about CA driver's license
avatar-of-creator
A year ago
have enough requirements to work for this position😊
You comment as
Wow! They offer Employee referral bonus program to their employees.😃
avatar-of-creator
A year ago
all employees working at this company are very lucky😍
avatar-of-creator
A year ago
no doubt, n i'm satisfied working here because of other benefits too😮
You comment as
My friend told Steve Sather is not a good CEO. Idk if it’s true or just a rumor.
avatar-of-creator
A year ago
it seems your friend has jealousy with our owner🙁
avatar-of-creator
A year ago
no your friend is a big liar
You comment as
Anyone have ideas that what kind of questions do they ask during interview?📰
avatar-of-creator
A year ago
they'll ask all about experience and education😏
avatar-of-creator
A year ago
nothing just reason to apply and previous experience
You comment as
I'm unaware of the posts they hire for.😳
avatar-of-creator
A year ago
there are various opportunities like assistant manager, help desk specialist, etc😊
avatar-of-creator
A year ago
dont worry i can tell you that they hire for the post of application specialists, field facilities technician, and help desk analyst
You comment as
I heard they hire employees who have completed their education from Orange Coast College.🏛
avatar-of-creator
A year ago
talent matters but not educational institute🤔
avatar-of-creator
A year ago
go ahead you can apply becasue not specific institute's degree is required here at this restaurant🥴
You comment as
I’m sad that they dont hire women at this restaurant.
avatar-of-creator
A year ago
it seems you heard wrong about this restaurant
avatar-of-creator
A year ago
I'm a woman and working here without any issue of discrimination😗
You comment as
I couldn’t apply for the last jobs they announced. Idk how many times they announce new jobs in a year.
avatar-of-creator
A year ago
no issue they'll again announce🙂
avatar-of-creator
A year ago
stay tuned they'll announce after one month again
You comment as
I heard they pay hourly for the position of help desk analyst.
avatar-of-creator
A year ago
when i worked there they paid me monthly
avatar-of-creator
A year ago
oh yes, i'm also getting on hour basis.
You comment as
Can anyone tell that how many number of paid leaves do they offer at this company?
avatar-of-creator
A year ago
i got 12 paid leaves last year`
avatar-of-creator
A year ago
my friend got 13 last year😀
You comment as
I heard a news about this restaurant that they don’t hire black people.
avatar-of-creator
A year ago
wrong and biased news☹
avatar-of-creator
A year ago
it's noot a fact at all
You comment as
Idk if they allow to do job in evening at this restaurant or not.
avatar-of-creator
A year ago
no one can stop you if you're hired for evening time😚
avatar-of-creator
A year ago
yes yes, you may easily😀
You comment as
Can anyone share the sick day’s policy of this restaurant?
avatar-of-creator
A year ago
the policy is simple that you can avail once you feel down then submit an application😃
avatar-of-creator
A year ago
the sick policy is simple at this restaurant so employees who fill sick may avail it
You comment as
I’m not sure what responsibilities they provide to field facilities technician.
avatar-of-creator
A year ago
When i used to work there they asked me for requests, documents and submits repair/maintenance worksheets and purchase orders.😳
avatar-of-creator
A year ago
they ask to do work and work and work
You comment as
Idk if they allow to wear casual dress or just specific dress code.
avatar-of-creator
A year ago
it depends on the job you're doing at this restaurant
avatar-of-creator
A year ago
idk for which position you're asking because for some position it's mendatory to wear and for some it's not🙁
You comment as
I heard they allow to relocate from one branch to another.😳
avatar-of-creator
A year ago
no not easily but you've to go through a big procedure😏
avatar-of-creator
A year ago
but i couldnt get this option last month🙁
You comment as
I heard employees working at this company are very lucky because they get chance to work at Dunkin’ Brands once they complete their tenure at this restaurant.
avatar-of-creator
A year ago
i got this opportunity too but i loved to continue here rather than moving there
avatar-of-creator
A year ago
therefore i recommend people to work at this restaurant that provides you career advancement opportunities.
You comment as
Idk when they’ll provide internship program so that I can learn the task of team member at this restaurant.
avatar-of-creator
A year ago
you've to apply somewhere else too because they offer only a few times not always😘
avatar-of-creator
A year ago
you may disappoint yourself so dont wait only for this restaurant but also apply somewhere else😶
You comment as
I’m not sure if they provide any monthly or annual bonus.
avatar-of-creator
A year ago
i never got this benefit at this company🏛
avatar-of-creator
A year ago
no it's not available at this restaurant🏭
You comment as
Idk about the work environment at this restaurant. Either I should work at this restaurant or not.🏬
avatar-of-creator
A year ago
of course, it has friendly environment for the employees😧
avatar-of-creator
A year ago
no doubt peaceful and friendly environment
You comment as
I wish they also offer some prize to the employees who work hard.
avatar-of-creator
A year ago
dont worry they already have this policy to offer prize
avatar-of-creator
A year ago
oh yes, i got this benefit too😀
You comment as
I heard if you disqualify the interview once then you can’t apply for the next time at this restaurant.
avatar-of-creator
A year ago
it's not restricted by the restaurant but just a rumor😆
avatar-of-creator
A year ago
it sounds a rumor but not the fact
You comment as
The benefits the offer is for full-time employees can it also be for part-time employees../
avatar-of-creator
A year ago
its for fulltime employees only..
avatar-of-creator
A year ago
Partime employees an have benefits after some time period but employee benefits are for only fulltime employee they can have health insurance after retirement 😇
You comment as
Do anyone know what services this company is offering?📄
avatar-of-creator
A year ago
you can get chicken dishes, and traditional foods🥗
avatar-of-creator
A year ago
it offers food services and products like traditional foods along with meals etc.
You comment as
I can’t qualify interview if the hiring committee size is more than 2 people because Ive anxiety issue and I get confuse while answering the employer.
avatar-of-creator
A year ago
you have to be confident because sometimes there come three people during interview.
avatar-of-creator
A year ago
you should gather the confidence before appearing for interview🙂
You comment as
Wow! They offer long term disability insurance to their employees.😳
avatar-of-creator
A year ago
yes one who has disability can enjoy this benefit😀
avatar-of-creator
A year ago
my friend got accident and he got that time disability insurance by this restaurant.
You comment as
I’m happy that they hire all age group of people at this restaurant.
avatar-of-creator
A year ago
they hire aged because they're more experienced😐
avatar-of-creator
A year ago
only experienced aged hahaha😁
You comment as
I’m an aged person idk if theyll hire me or not.
avatar-of-creator
A year ago
i'm 50 years old and working there
avatar-of-creator
A year ago
dont worry they hire all aged but talented people😀
You comment as
I heard they offer vision insurance to all employees at this restaurant.
avatar-of-creator
A year ago
no doubt they do provide this insurance
avatar-of-creator
A year ago
not a new thing so they offer like other employees
You comment as
I heard they don’t hire young people at this restaurant.
avatar-of-creator
A year ago
dont worry because it's just a rumor
avatar-of-creator
A year ago
it's a misunderstanding but i'm a young person and working there
You comment as
Do they offer any gift scheem for the employees?
avatar-of-creator
A year ago
prize and gifts they provide to employees
avatar-of-creator
A year ago
not any scheme but simply they offer prizes and gift cards💳
You comment as
Idk when they’ll make my position as permanent because Ive completed my probation period.
avatar-of-creator
A year ago
they changed my position within 5 days
avatar-of-creator
A year ago
not more than 1 week they take in status changing🌝
You comment as
Do they have any benefit for employee’s children?
avatar-of-creator
A year ago
oh yes, i enjoyed when my kid was not feeling well😨
avatar-of-creator
A year ago
like other restaurants they also offer this benefit
You comment as
Do they offer any retirement plan there?😏
avatar-of-creator
A year ago
101K 202K and 303K plan hahaha😏
avatar-of-creator
A year ago
like other restaurants they also pay 401k matching plan.
You comment as
I’m not sure if there is teambuilding among employees or not.
avatar-of-creator
A year ago
no doubt, it's amazing teambuilding you'll see here🙂
avatar-of-creator
A year ago
you'll see once you come here at this company