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eLearning Instructional Designer job

Tech MahindraLa Jolla, CA
Tech Mahindra jobs

Company

Salary

Skills

Job Description

Job Title: Learning and Performance Consultant Posted as: eLearning Instructional Designer Must have experience developing eLearning courses with Articulate Storyline Primary Purpose Are you a bold, strategic, creative thinker who can devise clever, new approaches to eLearning solutions? Join our team as Learning and Performance Consultant (SLPC) to design and create innovative learning solutions, eLearning and training curriculum to enhance product education for our high-tech medication management solutions. We are looking for an experienced Instructional Designer with advanced instructional design and eLearning authoring tool experience and knowledge leveraged to plan, design, create and maintain eLearning, technical training videos, instructor-led hardware/software training courses and technical documentation. In addition to course creation and design, the LPC will function as a business partner to quickly and deeply understand performance needs and organizational constraints/requirements, and then determine, design, develop and deliver/implement the most effective and efficient learning solutions and services possible. The LPC creates curriculum including curriculum plans, eLearning, documentation and other training deliverables. Relying on a depth of knowledge and experience in the field of performance improvement and instructional design, paired with the ability to understand highly-technical content, the LPC will propose, design, develop and deliver learning solutions and services that produce measureable positive results and/or increase revenue. The LPC will manage multiple projects in a fast-paced, matrixed and collaborative work environment and be accountable for overall team success by enhancing curriculum, providing status and documenting work/metrics. The LPC is responsible for relationship management and is a fast learner with problem-solving acumen who strategizes and communicates with associates throughout the organization. The LPC also uses actionable data and evaluation methods for continuous improvement. This individual also embraces and employs agile, iterative development methodologies. The ability to leverage knowledge and experience related to customer service organizations and the medical device/healthcare industry is preferred. Accountabilities include: Instructional Design and eLearning Development • Designs, develops and delivers/implements innovative and creative learning solutions (web-based training, technical training videos, job aids, guides, etc.) utilizing a variety of methods and eLearning authoring tools (advanced Articulate Storyline experience is required). • Coordinates and delivers learning sessions using multiple technologies such as self-paced eLearning modules, video sessions, blended learning and performance support materials. • Proposes, designs, develops and delivers/implements a wide variety of performance solutions that range from industry standard to creative, new approaches. • Works with subject matter experts (SMEs) to develop and deliver eLearning and face-to-face or virtual instructor-led sessions using adult learning principles to enhance the learning experience. Learning and Performance Consulting • Assesses learning and performance needs to craft effective and efficient plans for performance solutions and services that address business-specific requirements and constraints. • Evaluates the effectiveness of performance solutions against business needs; provides metrics summarizing effectiveness and making recommendations for improvement to key stakeholders. • Effectively resolves issues or determines escalation is needed. Escalates using a solution-oriented approach. Qualifications • Experience developing eLearning (web-based training modules), technical training videos (script writing, production and video editing), documentation, presentations and other training materials maintained in a Learning Management System (LMS). • Advanced skills and experience with Articulate Storyline, Camtasia, Adobe eLearning Suite, Captivate, Dreamweaver, Photoshop, Word, Excel, PowerPoint, SharePoint, WebEx and other learning authoring tools are required. • Education: Bachelor’s degree in Education, Adult Learning, Communication, or related field required. Master’s degree in Performance Improvement, Education Technology, Instructional Design, Education, Interactive Media or Learning Systems preferred. • Experience: 2-4 years’ experience in Instructional Design and Curriculum Management with an emphasis on eLearning and mobile learning strategy. • Ability to independently develop complex learning solutions/deliverables based on knowledge of learning methodologies, cognitive science, user-centered design research, adult learning requirements, needs assessment and evaluation. • Ability to provide performance solution design expertise to technical/operational experts in the development of technical/operational training programs. • Can quickly learn new products, applications and systems. • Industry experience with customer support organizations and/or medical devices, HIT, product implementation and support in a global environment preferred. • Demonstrated successful project management and experience and effective organizational skills. • Ability to develop and deliver learning and performance solutions and services for a wide range of audiences and cultures. • Confident and results-driven; consultative orientation, strong people and process/project management capability. • Demonstrated knowledge of agile, iterative development methodologies. • Outstanding communicator; an individual who possesses superior written/verbal communication skills, as well as the ability to present his/her views in a clear and compelling manner. • Attention to detail while managing several complex deliverables across multiple groups, cultures and time zones. • Ability to collect and analyze data as actionable input to continuous improvement. • Adaptability; learns quickly and responds positively to complexity and change. • Comfortable working in an environment that is constantly evolving. Education : Bachelors or Masters preferred
Estimated annual salary
$82,245
average
Minimum
$68,213
Maximum
$110,072

TASKS

  • Observe work of teaching staff to evaluate performance and to recommend changes that could strengthen teaching skills.
  • Plan and conduct teacher training programs and conferences dealing with new classroom procedures, instructional materials and equipment, and teaching aids.
  • Interpret and enforce provisions of state education codes and rules and regulations of state education boards.
  • Conduct or participate in workshops, committees, and conferences designed to promote the intellectual, social, and physical welfare of students.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Tech Mahindra

Type

Company - Public

Size

Large

Revenue

$2B to $5B

Location

Pune (India)

Industry

Computer/Internet

Founded

1986

CEO

CP Gurnani

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