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Email Account Manager job

MerkleincLittle Rock, AR
Merkleinc jobs

Company

Salary

Skills

Job Description

Job Description

Role Purpose:

The Email Account Manager will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills. Account Managers are in daily contact with clients as well as internal SME's. They are looked to as key resources on the client teams to ensure the quality of client deliverables from across various Merkle business units. They are responsible for continually meeting client expectations.

Key Responsibilities:

The Email Account Manager is ultimately responsible for the day-to-day execution of our clients' marketing strategies. They are the "glue" who bring together all the disparate pieces to seamlessly deliver Account s on budget and on time. They are the key point person for deliverables for both the internal Merkle team as well as with clients for tactical delivery or account status. By ensuring marketing and support activities are executed in a timely and efficient manner, the Account Manager directly impacts the success of our clients as well as Merkle.

Qualifications
  • Bachelor's degree required
  • 3-5 years of experience in client services/account management in an advertising agency, marketing company, or client side marketing department with a working knowledge of:
  • Online and offline creative development and production
  • Digital Marketing
  • Multichannel/Integrated Marketing
  • Campaign management of large, complex email initiatives
  • Database marketing
  • Relationship/Client Management
  • Strong written and verbal communication
  • Solid experience and comfort level with management of data (i. e. creating segments, queries and manipulating lists)
  • Ability to multi-task and work well in a fast-changing environment
  • Familiarity with Responsys Interact preferred

This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned by the supervisor, might be part of the job.

Additional Information

Merklefosters a diverse environment that encourages original thinking about our business and empowers us to communicate with a global world of customers. We embrace differences of opinion and diversity of thought as they help us challenge and refine our solutions. Merkle, as a best-in-class marketing agency, welcomes big ideas, and believes they can come from anywhere.

Job Location
I'm interestedPrivacy Policy
Estimated annual salary
$45,676
average
Minimum
$27,143
Maximum
$76,578

TASKS

  • Negotiate prices or terms of sales or service agreements.
  • Prepare and submit sales contracts for orders.
  • Visit establishments to evaluate needs or to promote product or service sales.
  • Maintain customer records, using automated systems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

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Job Description The Account Coordinator is responsible for supporting the account team in the day-to-day execution of our clients' marketing strategies and projects across the entire Merkle portfolio. They play a key supporting role in supporting both...Read more
Media PlannerMerkleincBoston, MA
Job Description The Media Planner will provide leadership to ensure clients needs and requirements are met. He/she will oversee campaign planning, optimization strategies, and campaign performance success for a set of top tier client relationships. He/she...Read more
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