Expired job

Just missed a job?

Sign up and never miss an opportunity again!

Employee Relations and Training Supervisor job

six flags, inc.San Antonio, TX
six flags, inc. jobs

Company

Skills

Job Description

Full-time Job Opportunity

Employee Relations and Training Supervisor

Human Resources

The Administration Division is seeking an enthusiastic, forward thinking individual to implement and oversee Six Flags Fiesta Texas training objectives while building relationships with department leaders to foster a fun, safe and dynamic environment for Six Flags Fiesta Texas Team Members. This person will ensure that the system of initial and ongoing training programs is consistently executed across all departments and team members. This will involve training development, delivery, and assessment of program effectiveness. In addition, the person will oversee the operation of the Team Services office and partner with the department leadership for coaching, corrective action and performance management as needed.

Reports to: Human Resources Manager

Key Duties and Responsibilities:

* Execute the comprehensive training programs focused on delivery of a superior guest experience and operational excellence
* Collaborate with the Human Resources Manager to implement programs that enhance the team member engagement
* Deliver service-oriented training for all team members to enhance the guest experience
* Conduct or facilitate Train the Trainer programs for department personnel
* Under the guidance of the Human Resources Manager, interface frequently with Department Trainers and Training Supervisors across parks to share best practices and maximize the effectiveness of the training programs
* Coordinate and track performance evaluations using data for follow-up and action
* Oversee the administration of the International Work and Travel programs.
* Administration of Employee Attendance and Security System (EAS) and Ultipro Time & Attendance.
* Manage Employee Relations issues and interpret policy consistently and fairly. Build management responsibility and capability for managing Employee Relations/Disciplinary issues (where appropriate) and improve the effectiveness of consultation
* Thoroughly conducts investigations on team member related incidents and provides solutions that are aligned with the policies and procedures of Six Flags Fiesta Texas.
* Aids in the employee file audits that are conducted on a monthly and annual basis.
* Support other HR disciplines in off-season recruiting and hiring of seasonal team members
* Hold team members accountable for achieving expectations through coaching and policy administration
* Ensure necessary training documentation is current for all team members
* Act as the Human Resources department Manager on Duty as assigned
* Other duties as assigned.

Skills and Qualifications

* Minimum two years Theme Park, Employee Relations or Training Management Experience
* Training experience should include developing programs and facilitating large groups. It is preferred but not required.
* Excellent verbal and written communication skills, with demonstrated ability to teach a group new concepts or processes
* Exceptional presentation/facilitation, communication and organizational skills with attention to detail
* Feels comfortable having discretionary conversations that could lead to separation from the company.
* Must be professional, energetic, self-motivated, inspiring to others, and have a positive attitude
* Friendly and approachable with demonstrated teamwork skills and ability to work productively across various departments
* Strong work ethic with the ability to work well under pressure and multi-task
* A Bachelor's degree strongly preferred.
* Computer proficiency in Microsoft Office Products
* Flexible schedule required including nights, weekends, and holidays
* At least 18 years old and possess a valid State Driver's license
* Willingness to cross train for other operational departments and assist same during specific key projects or as needed

Interested Candidates should submit resumes to www.sixflagsjobs.com

Six Flags Fiesta Texas

17000 IH 10 West, San Antonio, TX 78257

Six Flags is a Smoke and Drug Free Equal Opportunity Employer

TASKS

  • Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
  • Design, plan, organize, or direct orientation and training programs for employees or customers.
  • Offer specific training programs to help workers maintain or improve job skills.
  • Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Job Filters

Housekeeping Team MemberSix Flags, Inc.Queensbury, NY
Essential Duties and Responsibilities: Suite Attendants * Clean guest suites thoroughly and timely to maintain the hotel's standards * Ensure guest satisfaction and provide ultimate service * Keeping carts and closets clean and free of trash Housemen...Read more
Admissions Host/EssSix Flags, Inc.Eureka, MO
Provide fast, friendly and welcoming service to our guests while selling tickets, season passes or memberships to guests, scanning and validating tickets and season passes/memberships at the park turnstiles, or processing season passes/memberships. What...Read more
Hospitality Housekeeping and Grounds UpkeepSix Flags, Inc.Darien Center, NY
Housekeeping: * Housekeepers are responsible for the cleanliness of our hotel rooms and rental units. * We have positions indoors for those who prefer to work indoors and outdoors positions for those who love the great outdoors! * If you have a keen eye...Read more
Water Quality TechnicianSix Flags, Inc.San Antonio, TX
Scope of Responsibilities: * Test all areas of the water for chlorine and pH levels and record results every hour. * Close or shutdown any features for safety and/or emergency situations. * Maintains a clean and safe working environment in and around water...Read more
AUDITIONS - SATURDAY, JULY 27, 2019 REGISTRATION BEGINS AT 8 AM @ THE PALACE THEATER Job Summary: Provide first class entertainment to Guests. Essential Duties and Responsibilities: * Attend all required rehearsals. * Maintain a regular prompt attendance...Read more

Closed Job Filters

Stilt PerformerSix Flags, Inc.Valencia, CA
Stilt Performer (Audition Required) Qualifications: Must be at least 18 years of age. Job Description: Duties will include performing as a stilt performer meeting, greeting, and entertaining our parkRead more
Fright Fest GhoulSix Flags, Inc.Valencia, CA
Fright Fest Ghoul (Audition Required) Job Description: This is a short-term position for a specific special event and period. Duties will include performing in haunted attractions or in haunted scareRead more
Costume CharacterSix Flags, Inc.Vallejo, CA
Act as a character and/or escort to costume characters, controlling crowds while entertaining Park Guests. Reports to Seasonal Entertainment Leads and Supervisor. Job Duties: * Perform as an animatedRead more
Fright Fest Action Ghoul/SliderSix Flags, Inc.Valencia, CA
Fright Fest Action Ghoul/Slider (Audition Required) Qualifications: Must be at least 18 years of age. Job Description: This is a short-term position for a specific special event and period. Job DutiesRead more
Make-Up ArtistSix Flags, Inc.Valencia, CA
Make-Up Artist (Multiple Interviews Required) Qualifications: Must be at least 18 years of age. Job Description: This is a short-term position for a specific special event and period. Duties willRead more
Similar jobs in the area
Campus PartnerBelmont EnterprisesSan Antonio, TX
Belmont Enterprises is a college campus mattress rental company platform. We partner with students to found and operate furniture rental businesses at college campuses across the country. Our Campus Partners will be our co-founders and run the business...Read more
WSA-Manager, Career CenterC2 GPS- Alamo WorkforceSan Antonio, TX
Interested in making a difference in individual�s lives in your community? If so we may have the perfect job for you!!! COMPANY OVERVIEW: C2 Global Professional Services is an award-winning employment and training organization, that prepares and places...Read more
Manager, Training- RN Position Purpose: Manage and oversee all training activities, including training assessment and evaluation, material development, and training facilitation Assess and identify individual and group training needs through key business...Read more
Training ManagerSerco Inc.San Antonio, TX
Responsible for supporting the development and conducting of HERO training including software, communication and operational training .Read more
flexjobs
Delivery Partner - Make More Money This SemesterUber EatsJbsa Ft Sam Houston, TX
Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends—it's up to you. Earn Good Money. You’ll earn by bringing people the food they love from local restaurants. Choose...Read more
Mission Assurance Training Manager Fort Sam Houston,TX,US Apply + Be you + Be Booz Allen + Be empowered + Learn More Job Description Location:Fort Sam Houston, TX, US Job Number:R0057458 Share job via: Share this job: Share Share Mission Assurance Training...Read more
Training ManagerNADLERS BAKERY & DELICATESSENSAN ANTONIO, TX
ORGANIZATIONAL RELATIONSHIPS: This position reports to: Bakery Manager Positions that report directly to this position: Bakery clerks, Bakers, Cake Decorators, and any other clerk working in the Bakery Department. Bakery needs assistance in training in...Read more
**Position contingent on contract award.**The Training Manager / Administrative Support will conduct course instruction, course administration to include completing student training reports and forms, and logistical, operational and administrative...Read more
SWBC has been recognized as one of the Best Companies to Work for in Texas and has an exciting opportunity for the right individual to join an energetic and seasoned team, with an established and expanding national firm. Headquartered in San Antonio, SWBC...Read more
**Position contingent on contract award.** The Training Manager will conduct course instruction, course administration to include completing student training reports and forms, and logistical, operational and administrative activities for SERE academics...Read more
COMMAND POST TRAINING MANAGER=============================##### Department of the Air ForceHeadquarters, Air Force Reserve CommandOverview--------- ##### Open & closing dates07/30/2019 to 08/05/2019- ##### ServiceCompetitive- ##### Pay scale & gradeGS...Read more

Similar jobs

Description So, what does a TaskUs Trainer really do? You will be responsible for delivering training programs for new and current Teammates on new products/services, system changes and/or new business initiatives. Imagine yourself going to work with one...Read more
POSITION SUMMARY/RESPONSIBILITIES Supervises operations for representatives responsible for answering inbound calls from new patients, existing patients, nursing staff, physicians, as well as, making appropriate outbound calls to patients and clinical...Read more
We are seeking a Staffing Recruiter to join our team! You will perform activities in human resources from recruiting new hires to retaining existing hires.Responsibilities:Screen, recruit, and interview potential employeesImplement company culture, values...Read more
Description As an Onboarding Specialist you will deliver the 4 week Ultimate Onboarding package to new members. You will also assist our members by educating, delivering, and connecting their interests & goals to our industry leading strategy of the Core...Read more
Staffing ManagerRandstadBexar County, TX
At Randstad we sell Work Solutions. What does that mean? We help companies find the best human capital for their organizations, which impacts their productivity and profitability. We also find the best people to put to work. Did you catch that? We find...Read more
Job Title Manager, Training - Client Education Job Purpose This position can work in the San Antonio, TX or Lake Mary, FL office. What does a great Manager, Training do? You lead training for cutting edge technology for mobile and web based lending...Read more
Manager, Training - Client EducationFiserv, Inc.San Antonio, TX
This position can work in the San Antonio, TX or Lake Mary, FL office. What does a great Manager, Training do? You lead training for cutting edge technology for mobile and web based lending solutions. You will have the opportunity to develop programs...Read more
Opening: August 5, 2019 Closing: August 19, 2019 Reports To: Chief Communications Officer Wage/Hour Status: Exempt Dept./School: Communications Dept. Pay Grade: Administrative Management JG 3 Terms of Employment: 12 months/230 days per year. Salary is on...Read more
What does a Sr. Learning Experience Leader really do? Think of yourself as someone who will be responsible for engaging with Learning Experience Leaders while delivering training programs for new and current Teammates on new products/services, system...Read more
OverviewThe Fitness Manager will manage and develop the fitness department in an assigned gym, provide training and leadership for new and existing Assistant Fitness Managers, personal trainers, coaches, and GGX instructors, ensuring the fitness team is...Read more