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3.8
9 ratings
3.6
Salary & Benefits
3.9
Professional growth
3.9
Work-Life balance
3.7
Recognition & Support
3.8
Culture & Values
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Etech Global Services is a multinational privately-held contact center headquartered in Nacogdoches, Texas. The aim of this organization is to provide customer acquisition, IT solutions, quality assurance, social media, live chat, outbound, inbound, customer help, and support desk services. ETech is a pioneer in customer engagement and innovation, allowing its customers to create stronger brands, improves customer connections, and gain market share. ETech offers generous rewards and advantages to its employees/ staff members, including pension, insurance, vacation & holiday plans, and many more. Etech's collaborations are committed to delivering excellent customer service, enhanced loyalty and support from its clients, increased conversion rates, increased net promoter performance, and good customer relationships. They have proven their track record.

Company - Private
$20M to $50M
Large
Multiple locations
Computer Systems Design Companies, Design Firms
1997

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Team

Professional experience

Professional Growth

How many years of experience do Etech Global Services employees have before joining?
Years of experience at Etech Global Services: Newcomers: 39%, Experiencers: 18%, Experts: 15%, Veterans: 28%. Etech Global Services employees have less than 3 years experience on average before joining.
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Professional Growth

Where did Etech Global Services employees work before joining?
Where they've worked before Etech Global Services: AT&T, Diboll ISD, Etech. Typical Etech Global Services employees have worked at AT&T.
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AT&T
Diboll ISD
Etech

Professional Growth

What industries did Etech Global Services employees work in previously?
Industry Background: The most typical industries of Etech Global Services: Niche Retailers, Computer Systems Design Companies, Colleges / Universities, Limited-Service Restaurants, Niche Education. Etech Global Services employees most likely come from a Niche Retailers industry background.
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Professional Growth

Where did Etech Global Services employees work before joining?
Past employers' size at Etech Global Services: Small: 31%, Medium: 8%, Large: 61%. Most Etech Global Services employees have previously worked at large companies.
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Educational background

Educational background

What did employees at Etech Global Services study?
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Top educational institutions

Where did employees at Etech Global Services study?
Angelina College
Houston Community College
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Employee data

Professional Growth

How long do people stay in a role at Etech Global Services?
Time employed at Etech Global Services: <1: 5%, 1-3: 25%, 4-8: 36%, 9-13: 21%, 14-20: 13%, 20+: 0%. Most Etech Global Services employees stay with the company for 4-8 years which is the same as the industry average.
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Culture & Values

How does Etech Global Services rank for age & gender diversity?
Gender ratio at Etech Global Services: 61.2% Male and 38.8% Female. Age ratio at Etech Global Services: 16-20: 0%, 21-30: 53%, 31-40: 24%, 41-50: 14%, 51-60: 6%, 60+: 3%. Etech Global Services rates - 5.2% less female than the industry average. Most Etech Global Services employees are 21-30, which is below the industry median age range.
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Career advancement

Professional Growth

How does Etech Global Services rank for career advancement?
Career advancement at Etech Global Services: high. Etech Global Services ranks high for career advancement which is above the industry average.
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Professional Growth

What companies do Etech Global Services employees go on to work at?
Future employers of Etech Global Services: Capital One, Collabera, Etech, Kemper, Mattress Firm. People who work at Etech Global Services most typically go on to work for the Capital One.
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Capital One
Collabera
Etech
Kemper
Mattress Firm