As Executive Account Managers, our primary tasks include overseeing client relationships, ensuring customer satisfaction, and managing account portfolios to drive business growth. We serve as the primary point of contact for our clients, working closely with them to understand their goals and offer tailored solutions. Our role involves strategic planning to enhance account performance, negotiating contracts, and coordinating with internal departments to deliver exceptional service. Additionally, we analyze account metrics and generate reports to inform clients of their progress. We maintain a high level of communication and responsiveness to anticipate and address client needs.
Core tasks:
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