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2.8
29 ratings
2.8
Salary & Benefits
3.0
Professional growth
2.6
Work-Life balance
2.7
Recognition & Support
2.8
Culture & Values
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Charlotte, North Carolina-based pet-friendly hotel operator Extended Stay America offers suites with fully equipped kitchens, free Wi-Fi, pools, fitness centers, on-site laundry facilities, and free grab-and-go breakfast services. The company is passionate about making traveling as easy for its guests as possible. Putting people first, Extended Stay America cares for the community and strives to create opportunity for growth. If you are interested in starting the road to your new career, you will find Hotel Operations, Hotel Management, and Corporate open positions at Extended Stay America. Whether you land a part-time or full-time job with them, they will reward your hard work with benefit packages including health coverage, Employee Assistance Program, and 401(k).

Company - Public
Multiple locations
Traveler Accommodation Companies
1995
What departments Extended Stay America employees work at?
DepartmentsRatio
other occupation28.5%
General and Operations Managers24%
Administrative - Other21.5%
Management - Other13.5%
Sales Managers & Supervisors9.7%
Secretaries2.7%
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Team

Professional experience

How many years of experience do Extended Stay America employees have before joining?
Years of experience at Extended Stay America: Newcomers: 33%, Experiencers: 16%, Experts: 18%, Veterans: 33%. Extended Stay America employees have less than 3 years experience on average before joining.
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Where did Extended Stay America employees work before joining?
Where they've worked before Extended Stay America: Candlewood Suites® Hotels, Delhaize America, Hilton. Typical Extended Stay America employees have worked at Candlewood Suites® Hotels.
You comment as
Candlewood Suites® Hotels
Delhaize America
Hilton
What industries did Extended Stay America employees work in previously?
Industry Background: The most typical industries of Extended Stay America: Traveler Accommodation Companies, Niche Food Service Companies, Niche Retailers, Limited-Service Restaurants, RV Parks / Recreational Camps / Dormitories. Extended Stay America employees most likely come from a Traveler Accommodation Companies industry background.
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Where did Extended Stay America employees work before joining?
Past employers' size at Extended Stay America: Small: 31%, Medium: 12%, Large: 57%. Most Extended Stay America employees have previously worked at large companies.
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Educational background

What did employees at Extended Stay America study?
You comment as
Where did employees at Extended Stay America study?
Central Piedmont Community College
Johnson & Wales University-Providence
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Employee data

How long do people stay in a role at Extended Stay America?
Time employed at Extended Stay America: <1: 9%, 1-3: 26%, 4-8: 43%, 9-13: 13%, 14-20: 8%, 20+: 1%. Most Extended Stay America employees stay with the company for 4-8 years which is the same as the industry average.
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How does Extended Stay America rank for age & gender diversity?
Gender ratio at Extended Stay America: 50.6% Male and 49.4% Female. Age ratio at Extended Stay America: 16-20: 1%, 21-30: 47%, 31-40: 26%, 41-50: 16%, 51-60: 8%, 60+: 2%. Extended Stay America rates - 3.4% more female than the industry average. Most Extended Stay America employees are 21-30, which is below the industry median age range.
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Career advancement

How does Extended Stay America rank for career advancement?
Career advancement at Extended Stay America: medium. Extended Stay America ranks medium for career advancement which is above the industry average.
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What companies do Extended Stay America employees go on to work at?
Future employers of Extended Stay America: Best Western® Hotels & Resorts, Hilton, Holiday Inn Express, InterContinental Hotels Group (IHG®), Marriott. People who work at Extended Stay America most typically go on to work for the Best Western® Hotels & Resorts.
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Best Western® Hotels & Resorts
Hilton
Holiday Inn Express
InterContinental Hotels Group (IHG®)
Marriott

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Discussion about Extended Stay America

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Where can I find Extended Stay America’s stock symbol?
avatar-of-creator
Liam Brown4 years ago
look no further: STAY is its stock symbol.
You comment as
gender breakdown at Extended Stay America?
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Benjamin Gardner4 years ago
gender ratio is 49.4% female, 50.6% male.
You comment as
What year was Extended Stay America founded?
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Liam Brown4 years ago
1995.
You comment as
What industry is Extended Stay America in?
avatar-of-creator
Sophie Hayes4 years ago
Hospitality/Travel.
You comment as
what are the chances of career advancement at Extended Stay America?
avatar-of-creator
Liam Brown4 years ago
medium.
You comment as
What’s the average length of tenure at Extended Stay America?
avatar-of-creator
Benjamin Gardner4 years ago
Typically 4-8 year(s).
You comment as
what kind of companies did Extended Stay America employees work for?
avatar-of-creator
Liam Brown4 years ago
Large companies before Extended Stay America.
You comment as
who are employees usually hired by after leaving Extended Stay America?
avatar-of-creator
Liam Brown4 years ago
Best Western® Hotels & Resorts, Hilton, Holiday Inn Express, InterContinental Hotels Group (IHG®), Marriott, OTO Development, WoodSpring Hotels, Wyndham Hotels & Resorts.
You comment as
Who are the top previous employers of Extended Stay America employees?
avatar-of-creator
Liam Brown4 years ago
Candlewood Suites® Hotels, Delhaize America, Hilton, Hilton Garden Inn, InterContinental Hotels Group (IHG®), Marriott, Snyder's-Lance, Walmart.
You comment as
How old are Extended Stay America’s employees in general?
avatar-of-creator
Benjamin Gardner4 years ago
around 21-30.
You comment as
Where did most of Extended Stay America employees go to school?
avatar-of-creator
Liam Brown4 years ago
Central Piedmont Community College, Johnson & Wales University-Providence, Strayer University-District of Columbia, University of North Carolina at Charlotte, University of Phoenix-Utah.
You comment as
Extended stay of America is a great place to work at great people flexible hours good benefits clean environment and happy customers great management I really love it
avatar-of-creator
A year ago
do we get medical coverage and health insurance paid by the company????
avatar-of-creator
A year ago
what benefits do you all get?
You comment as
Is there any work from home opportunity?
avatar-of-creator
A year ago
There are different shifts and you’ve to be present physically and do your job
avatar-of-creator
A year ago
None!!
You comment as
Wonderful, great culture, team focused, employee morale great, benefits, work life balance. Phenomenal experience. Positive attitude, great leaders, focused
avatar-of-creator
A year ago
For my point of view the management was superb they were taking initiative for doing new jobs
avatar-of-creator
A year ago
Long working hours as compared to other organizations
You comment as
It's in good condition, it's fun to work with the people they are nice and they work with until you get better it's a easy job it's not hard they motivate you to do better
avatar-of-creator
A year ago
Overall, i would rate my experience as 10 out of 10.
avatar-of-creator
A year ago
I worked alone so I did not have any co-workers besides my boss became boring at times.
You comment as
I’m working in house keeping and the hotel is amazing, my co-workers are really nice and friendly
avatar-of-creator
A year ago
The company is good to work for but need to pay workers more to keep the company moving successful 😒
avatar-of-creator
A year ago
Our Gm is easy to communicate with. Workplace culture is very diverse 🙂
You comment as
I couldn't ask for better support from a district manager. He is amazing! I love my team and enjoy working with everyone. Everything at our hotel is a team effort. We all take pride in our hotel. We are a family.
avatar-of-creator
A year ago
We really enjoyed working from 9:00 am till 3:am in the morning.
avatar-of-creator
A year ago
Over the course of my three-year employment, I received high ratings from clients, and I helped increase customer satisfaction from 82% to 96%.
You comment as
Great place to work, flexible schedules, Easy training and Great health benefits.. The management is friendly and team oriented. Opportunities for promotions and growth.
avatar-of-creator
A year ago
Earned precious experience. It teaches you alot in many walks of life.
avatar-of-creator
A year ago
Great place to work, good administrators, good managers and supervisors. Lot's of hands-on.
You comment as
Very family friendly hotel, close to shopping, beaches, and many dining options. Great managers, flexible working hours. I enjoyed meeting the guests and making their stay at our hotel more enjoyable.
avatar-of-creator
A year ago
I must say that these surroundings are getting them a lot of business!!!
avatar-of-creator
A year ago
The owners did the right thing to open a hotel right near a beach and a shopping mall. who doesn't love that!!🔥
You comment as
Great customer service and clean rooms. A light breakfast is provided as well with fresh hot coffee. A place to wash your clothes is provided as well as vendors machines for snacks.
avatar-of-creator
A year ago
I was there one night and after checking out I forgot my luggage but I immediately contacted them and they handed over to me safely.
avatar-of-creator
A year ago
there are so many stories I have heard about their customer service which is why I can vouch that they are doing an amazing job💟
You comment as
I would love to come back and join the team if offered a job in Las Vegas. I only was able to work a couple months before I had a car accident which left me unable to work for a long period while I recovered from my injuries and surgery due to the horrific car accident
avatar-of-creator
A year ago
That is a sign of a loyal employee ☺ Hi!!!
avatar-of-creator
A year ago
How are you feeling now? So sorry to hear 🙉 that!
You comment as
Extended stay America that's about achievement instead of focus. All hands on deck they make sure the rooms are very clean smelling good take care of customers very well
avatar-of-creator
A year ago
Great people to work with. You make relationships with colleagues for a life time.
avatar-of-creator
A year ago
I as an internee felt myself encouraged and motivated to work
You comment as
Do they drug test?
avatar-of-creator
A year ago
No, they don’t
avatar-of-creator
A year ago
They never tested me 😉
You comment as
People would love to visit very nice staff harding working making sure the guest are comfortable with everything fast pace welcoming respectful caring
avatar-of-creator
A year ago
looks like the training which is given to them is getting implemented by the staff.
avatar-of-creator
A year ago
If the staff of of hotel is nice then the visitors would love to visit you again whenever they are in the city. 😍
You comment as
Staff is great management is great care about they staff understanding loving caring just a great place to work fun positive work is good always on work day
avatar-of-creator
A year ago
It's like working with a family no?
avatar-of-creator
A year ago
If the management cares about their employees then definitely those employees will do their best for the company
You comment as
I work for them and this place goes above and beyond for there employees. They are the best compnay by far to work for theu train you properly they help you if you need help
avatar-of-creator
A year ago
Free lunches and evening snacks
avatar-of-creator
A year ago
Good learning environment, Excellent canteen having great food menu, good security condition
You comment as
Management change sometime time to deal with meant some weeks it was longer days. Definitely not a 9to5 employment especially when have children that are home bfore the day is over at work.
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A year ago
It was a wonderfull experience of my life.
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A year ago
I found very supportive in all assignment, I found very good team work
You comment as
Ive worked at The Extended Stay of America befor and i will say, i love my job I had to leave. I would love to come back and grow wirh a strong company.
avatar-of-creator
A year ago
My position was housekeeping and i also did laundry.
avatar-of-creator
A year ago
I can really see that you loved your job so why did you leave it?
You comment as
The people that I work with are very nice.. It's a job that keeps you busy for your shift. Management is very easy to talk with. I like working here.
avatar-of-creator
A year ago
they not only had a beautiful office setup for me as an assistant, but also offered lunch tea and evening snacks to all the students they had recruited as an internee.
avatar-of-creator
A year ago
The job was as challenging as I hoped it was to be.
You comment as
Esa is a great company to work for benefits are great and my manager works around my schedule so I do have a balance of work and home. There is room for growth within company
avatar-of-creator
A year ago
I understand the level of professionalism and communication required for long-term success in this field.
avatar-of-creator
A year ago
The most enjoyable part of the job was the work hours, independent work and great benefits..
You comment as
What is the interview process like?
avatar-of-creator
A year ago
The whole experience is warm and they’ll do background check and might hire your asap after
avatar-of-creator
A year ago
You start by applying online, emailing and wait for their call, things ahead is pretty smooth 😉
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How’s work life balance at Extended?
avatar-of-creator
A year ago
Good work life balance and my immediate supervisor has great leadership qualities that makes our work aligned
avatar-of-creator
A year ago
Good balance between work and life, my experience working at Extended is rewarding and fulfilling 😊
You comment as
very apps company to work for. very flexible, good benefits and good working environment. l can also referent my collegeus to apply and work for this company.
avatar-of-creator
A year ago
Do you get referral bonus?
avatar-of-creator
A year ago
Apps company? 🤔
You comment as
My pay and benefits at Extended Stay Hotels are better then most places in the hospitality industry. My experience working at Extended Stay Hotels is very rewarding and fulfilling.
avatar-of-creator
A year ago
I enjoyed working in corporate culture.
avatar-of-creator
A year ago
Culture is very good and traditional, well mannered colleagues
You comment as
What is the promotion process like?
avatar-of-creator
A year ago
Usually within 12 months or best performance
avatar-of-creator
A year ago
Might comes with a location change
You comment as
For someone having tattoos, do they care?
avatar-of-creator
A year ago
Not much of an issue because the shirt is long sleeves 😉
avatar-of-creator
A year ago
It’s not recommended but keep it cover
You comment as
I appreciate working for this company!! They were willing to move me up quickly due to my hard work. I loved our guest experience, and we always got tons of great reviews.
avatar-of-creator
A year ago
It is like this everywhere that if the employers see the right potential in you they will definitely promote you
avatar-of-creator
A year ago
Yes they do see potential in people and if they find it they will not show away from promoting you!!
You comment as
They are the highest paying hotel in the area so far, but with type of clientele that you get, you definitely should be compensated well. But i greatly enjoy working here, and am thankful for the flexibility.
avatar-of-creator
A year ago
No wonder why all the positions here gets immediately occupied 😳
avatar-of-creator
A year ago
Do they really get that many custoemrs to afford salary and perks of you all?
You comment as
From my very first day at Extended Stay America I always felt like a valued employee . I learn new business and professional skills at least once a month . The management staff is Awesome and work hard to support their employees and provide an Excellent work environment
avatar-of-creator
A year ago
because they do feel that a new team member is joining in which means their team work is going to get a stronger
avatar-of-creator
A year ago
there is literally zero office politics in this place therefore they are growing so fast 🪴
You comment as
Working here was a lot of work that the pay did match. A lot of people get paid for the amount of work employees would put in. In the end I enjoyed the job very much.
avatar-of-creator
A year ago
see this is what I really like about them is that they are never holding back your money.
avatar-of-creator
A year ago
I don't mind working for this company as long as they are paying me salary on time!! 💬
You comment as
A nice place to learn and grow. Many employees grew and got promoted through experience and dedication. I have worked and seen some companies that never ever promote from within, but this company has a motto which says work here and grow.
avatar-of-creator
A year ago
I enjoyed the fact I got to work with a different team everyday and had the opportunity to learn different techniques and ideas.
avatar-of-creator
A year ago
great place to improve the skills by attending internal and external training programs.
You comment as
It was definitely a fun job I got to meet people from all over the world. Talking to them and getting to know each one of the guests was fun and educational.
avatar-of-creator
A year ago
people come from all over the world? wow man I'm just imagining the exposure you must be getting.
avatar-of-creator
A year ago
then it is definitely good for your personal and professional growth.
You comment as
I really enjoyed work for this company. The owners were extremely nice to me and my family. We would even hang out at the hotel on my off days to take a swim in the lovely pool.
avatar-of-creator
A year ago
no wonder why they are growing rapidly in the market 😊
avatar-of-creator
A year ago
They started really slow but once they got the right group of people to work for them this company kept on growing higher and higher
You comment as
Come to work with a Good Attitude. I believe when you are positive about the company. They will find additional work for you to perform. They will keep you busy. I would recommend asking for additional duties
avatar-of-creator
A year ago
I experiences an industrial work environment position in the field
avatar-of-creator
A year ago
Working environment is very good , you face and find challenges on daily basis
You comment as
The staff treats you like family. They really do care about their employees and does anything to make their job easier. The job duties are super easy and the guests are always nice.
avatar-of-creator
A year ago
Excellent place. Nothing wrong.
avatar-of-creator
A year ago
We learn project management problems and arrange problem solving meetings.
You comment as
It's a great place to work with a great environment and staff nothing is perfect but they try their best to put in effect and to give a 100 percent on everything they do for the guest and the staff!!!
avatar-of-creator
A year ago
The management was excellent and I enjoyed working with all my co-workers and friends.
avatar-of-creator
A year ago
Very organized working environment where the employees are encouraged to meet the challenge of their tasks on daily basis.
You comment as
I handle day to day operations and payroll. I handle the staffing and scheduling at the property. the most enjoyable part of the job is the interaction with the people
avatar-of-creator
A year ago
How do you manage all this? 😳
avatar-of-creator
A year ago
It means you handle all the cash 😉
You comment as
Love working with the ppl around extended stay the company is very respectful kind and they love to help there employees out with stripping rooms cleaning
avatar-of-creator
A year ago
You'll never feel left when you're working in thiz company. The owners have untied all of us together
avatar-of-creator
A year ago
They respect their staff just like they respect their clients. It's a proud feeling i must say
You comment as
great location, all the rooms have kitchenette. The manager is awesome, friendly, kind and understanding person. anyone will love working here. have great benefits.
avatar-of-creator
A year ago
I do work in hotel management industry but since I am into a contract with another hotel therefore I cannot quit that and apply here 😭
avatar-of-creator
A year ago
Great location I agree. They're msking alot of money 💵 just because of the location they're in!!
You comment as
What are the work hours?
avatar-of-creator
A year ago
8 hours a day
avatar-of-creator
A year ago
35 hours weekly
You comment as
very good place to start off experience in hospitality. it shows you alot in the busineds and what to expect. helps you communicate with guest. it was a good job
avatar-of-creator
A year ago
If you really want to make a career into the hotel management industry then this is the perfect and the most amazing place to work for a first job
avatar-of-creator
A year ago
The best part about them is that they hire you without having any experience and then train accodingly!
You comment as
They have great staff they are very friendly. If you intended on working over night you have to set yourself on a set schedule because it hard if you don’t get any sleep. I really enjoyed all the guests that stayed there there where very nice.
avatar-of-creator
A year ago
This was one of my best jobs ever.
avatar-of-creator
A year ago
And all of the mangers are very cool and understanding.
You comment as
I really loved my job as chief engineer there..The house keepers was amazing and the front desk personnel was also amazing and I looked forward everyday to be at work
avatar-of-creator
A year ago
what was your salary bro 🤠
avatar-of-creator
A year ago
Is it a well paying job?
You comment as
Love the environment especially the manager is great to workers great approach also was very patient with everybody. Excited to work in the environment
avatar-of-creator
A year ago
I believe that the skills i have acquired as an assistant will help me throughout my life
avatar-of-creator
A year ago
Good work place with supportive management, flexible working hours.
You comment as
What’s the dresscode/uniform?
avatar-of-creator
A year ago
Yes! They’ll give shirt and you have to buy khakis
avatar-of-creator
A year ago
Shirt and sweater is provided by them
You comment as
Thank you for everything. I have learned so much while working with the company. I have worked on my people skills and i feel I communicate a lot better now. I owe a lot of what I have learned to my job.
avatar-of-creator
A year ago
I am happy that your experience here was worthwhile and also thank you for sharing your experience that I can know that this is the right place for me to work
avatar-of-creator
A year ago
I really think you should at least write them and email and let them know that whatever you have learned is helping you in the future as well.
You comment as
The hardest part of the job is telling customers you must get back to work after they express their positive experiences. The most enjoyable part of the job is celebrating goal setting in target areas.
avatar-of-creator
A year ago
Over my job experience, I have developed the ability to value time, a sense of understanding people and a drive to take initiative by working in a professional environment.
avatar-of-creator
A year ago
Excellent career advancement, tons of opportunities and fair work/life balance.
You comment as
I enjoy and love working for Extended Stay America doing Housekeeping 🙏 and if I can today get my job back and they accept me back at Extended Stay America Hotel I'll be beyond Happy and thrilled blessed and love too do over time if possible I been trying for months and till today get back in working with extended stay America.
avatar-of-creator
A year ago
Do you still work here?
avatar-of-creator
A year ago
We learn at work place with pressure .We learn respect, ethics and deal employee problems.
You comment as
Great Company, good salary, great culture, must provide better opportunities to grow, trainings, conferences, great work ambience, easy system to work.
avatar-of-creator
A year ago
Yes their culture is to die for
avatar-of-creator
A year ago
They are already providing unlimited opportunities to grow within this hotel so that you don't have to switch your job😤
You comment as
dishes upon request, laundry facility, barbecue area, free wifi, grab and go . Guest are great and they are long term, most of them so you get to know them.
avatar-of-creator
A year ago
always be nice with the visitors because you never know what opportunities they have for you.
avatar-of-creator
A year ago
Make sure to provide high quality service to all your guest so that they can get impressed with you and in return you will get tips.
You comment as
I loved it there. It was a wonderful place to work. I enjoyed my coworkers and the people there. I learned more patience there. I do not have anythng nehative to say about the company.
avatar-of-creator
A year ago
I learnt a lot from my seniors and they gave me free hand to learn the things and no limitation of time and late working.
avatar-of-creator
A year ago
a peaceful environment for completing your tasks.
You comment as
I learned from this company everyone is all about teamwork and nothing else. They were very in order I gained to live the customers who lived at the hotel they love me and everything was the way it was suppose to be.
avatar-of-creator
A year ago
Productive work place and fun with enjoyable
avatar-of-creator
A year ago
I think one of the most important things I've learned is persistence.
You comment as
Growing industry. Great staff including mamagement. Easy training. Open daily. Lots off guest from all offer. You deal with check ins and customer service and sometimes houskeeping is added on your task.
avatar-of-creator
A year ago
The management understand their employees and their needs therefore they are doing everything they can for you all.
avatar-of-creator
A year ago
the staff and the management goals alongside because if they have issues between them the whole hotel can get messed up.
You comment as
This is a great company to work for. I am pleased that they have high standards for their employees to go by. I want to also thank you for your hard work. When leadership sets the tone of the organization in such a positive manner the entire operation runs smoother.
avatar-of-creator
A year ago
learning from the scratch till the business professional. working with supportive staff members on different projects is fun and enhancement of practical knowledge.