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3.4
22 ratings
3.5
Salary & Benefits
3.0
Professional growth
3.6
Work-Life balance
3.5
Recognition & Support
3.6
Culture & Values
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Extra Space Storage is a provider of self-storage units, with 1,796 facilities across 40 states plus Washington, D.C. and Puerto Rico. Headquartered in Salt Lake City, UT, Extra Space Storage is the second largest owner and/or operator of self-storage properties in the United States, as well as the largest self-storage management company. Job areas include Call Center, Retail and HQ. The company is proud of its workforce job satisfaction and good retention rates. This is due to its fun work culture, rewarding career paths, extraordinary offices and benefits.

Company - Public
$500M to $1B
Large
Multiple locations
Warehousing and Storage Companies
1977
Joe Margolis
What departments Extra Space employees work at?
DepartmentsRatio
General and Operations Managers25.2%
Management - Other19.5%
Sales Managers & Supervisors17.8%
other occupation14.9%
Accounting / Finance9%
Construction6.9%
Computer / IT6.7%
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Advertising
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Team

Professional experience

How many years of experience do Extra Space employees have before joining?
Years of experience at Extra Space: Newcomers: 21%, Experiencers: 18%, Experts: 21%, Veterans: 40%. Extra Space employees have 8+ years experience on average before joining.
Where did Extra Space employees work before joining?
Where they've worked before Extra Space: Best Buy, Enterprise, GameStop. Typical Extra Space employees have worked at Best Buy.
Best Buy
Enterprise
GameStop
What industries did Extra Space employees work in previously?
Industry Background: The most typical industries of Extra Space: Niche Retailers, Food & Beverage Retailers, Limited-Service Restaurants, Real Estate Firms, Clothing Retailers. Extra Space employees most likely come from a Niche Retailers industry background.
Where did Extra Space employees work before joining?
Past employers' size at Extra Space: Small: 27%, Medium: 11%, Large: 62%. Most Extra Space employees have previously worked at large companies.

Educational background

What did employees at Extra Space study?
Where did employees at Extra Space study?
Brigham Young University-Idaho
Salt Lake Community College

Employee data

How long do people stay in a role at Extra Space?
Time employed at Extra Space: <1: 12%, 1-3: 34%, 4-8: 36%, 9-13: 12%, 14-20: 5%, 20+: 1%. Most Extra Space employees stay with the company for 4-8 years which is the same as the industry average.
How does Extra Space rank for age & gender diversity?
Gender ratio at Extra Space: 66.7% Male and 33.3% Female. Age ratio at Extra Space: 16-20: 0%, 21-30: 49%, 31-40: 27%, 41-50: 15%, 51-60: 6%, 60+: 3%. Extra Space rates - 10.7% less female than the industry average. Most Extra Space employees are 21-30, which is below the industry median age range.

Career advancement

How does Extra Space rank for career advancement?
Career advancement at Extra Space: medium. Extra Space ranks medium for career advancement which is above the industry average.
What companies do Extra Space employees go on to work at?
Future employers of Extra Space: Clearlink, Comcast, CubeSmart, Guggenheim Partners, Progrexion. People who work at Extra Space most typically go on to work for the Clearlink.
Clearlink
Comcast
CubeSmart
Guggenheim Partners
Progrexion

Find your job at Extra Space

Extra Space Reviews and Ratings

Have some insight of Extra Space?
Get the scoop on what others who have experience with Extra Space think of working there or join the conversation by leaving a review.
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avatar-of-creator
February 13, 2023
Amazing opportunity for Gen Z
4.0
Ratings
4
Professional growth
3
Salary & Benefits
3
Work-Life balance
5
Recognition & Support
5
Culture and Values
Amazing place to work. Love my district manager Tom on the east side, he was an amazing leader and supportive director. I absolutely miss this place and the management. Our Brooklyn, Queens, and Long Island team plus metrics were the best.

Pros and Cons
Great incentives and recognition of your work, opportunity to move up
Retail hours, but you can make it work for you if you have a good supporting team.
avatar-of-creator
Manager
Tulsa, OK - July 29, 2022
Demanding
3.0
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
2
Recognition & Support
2
Culture and Values
I loved the job at first , then I realized that you are on call 24/7 , and work alone 90% of the time, even when you feel safety is a concern . (I worked in a bad part of town) . The constant break ins at my site was overwhelming. They also push google reviews and #s like crazy (plays Into your raises) . The benefits are awesome tho .

Pros and Cons
Monthly bonus , PTO, discount on units
Always working alone , dealing with break ins , always being pushed to get google reviews
avatar-of-creator
Manager
March 14, 2022
Dont do it!
1.2
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
2
Culture and Values
If I wasnt desperate to land a job, I would have choosen a different path. The pay is horrible considering what one is ask of them. Very little to no support from upper management. I definitely would not recommend thos place for employment.

Pros and Cons
Work hours
Everything else.

How do I match this company?

How Do I Match This Company?
Are you and Extra Space a perfect pairing? Let's explore your common touchpoints.
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Discussion about Extra Space

Want to know more about Extra Space?
Share your thoughts and ideas about Extra Space with others in our community.
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What’s the stock symbol of Extra Space?
avatar-of-creator
Liam BrownSeptember 21, 2020
EXR.
When did they start Extra Space?
avatar-of-creator
Benjamin GardnerSeptember 21, 2020
In 1977, I believe.
What industry does Extra Space fall under?
avatar-of-creator
Liam BrownSeptember 21, 2020
Real Estate/Property Mgmt.
What’s the gender distribution at Extra Space?
avatar-of-creator
Sophie HayesSeptember 21, 2020
33.3% female, 66.7% male.
Where can I find Extra Space’s headquarters?
avatar-of-creator
Benjamin GardnerSeptember 21, 2020
Salt Lake City, UT.
Anybody knows how much Extra Space makes in a year?
avatar-of-creator
Sophie HayesSeptember 23, 2020
Extra Space makes $500m to $1b a year.
Who is the CEO of Extra Space?
avatar-of-creator
Sophie HayesSeptember 23, 2020
Joe Margolis.
What’s the average length of tenure at Extra Space?
avatar-of-creator
Liam BrownSeptember 23, 2020
Typically 4-8 year(s).
what kind of companies did Extra Space employees work for?
avatar-of-creator
Benjamin GardnerSeptember 23, 2020
Large companies before Extra Space.
How often do employees get promoted at Extra Space ?
avatar-of-creator
Isabella HolmesSeptember 23, 2020
advancement opportunities are medium
who are employees usually hired by after leaving Extra Space?
avatar-of-creator
Sophie HayesSeptember 23, 2020
Clearlink, Comcast, CubeSmart, Guggenheim Partners, Progrexion, SecurCare Self Storage, SmartStop Self Storage, Wells Fargo.
Where did employees work before joining Extra Space?
avatar-of-creator
Benjamin GardnerSeptember 23, 2020
Best Buy, Enterprise, GameStop, Lowe's, Public Storage, Self Employed, SmartStop Self Storage, Starbucks.
How old are Extra Space’s employees in general?
avatar-of-creator
Sophie HayesSeptember 23, 2020
21-30.
Where did most of Extra Space employees go to school?
avatar-of-creator
Liam BrownSeptember 23, 2020
Brigham Young University-Idaho, Salt Lake Community College, University of Phoenix-Utah, University of Utah, Utah State University.
Does Extra Space do background checks?
pay every week or every 2 weeks?
How many vacation days?
do you work shifts at Extra Space?
how did you get an interview at Extra Space?
What’s the best part of working for Extra Space in your opinion?
How long did you work for Extra Space?
Is it forbidden to wear flip flops to work at Extra Space?
Where did you study before joining Extra Space?
Why did you quit?
What is the mission of Extra Space?
avatar-of-creator
Isabella HolmesSeptember 23, 2020
"Extra Space Storage is a forty year old company that has been involved in the self-storage industry since its inception. Extra Space Storage's mission is sustainable growth, based around six basic company goals:Maximize customer satisfaction, Provide an excellent product and service, Develop and maintain mutually beneficial business relationships, Increase shareholder value, Grow the business, andMake Extra Space Storage a great place to work.Extra Space Storage is a growth-oriented company.".
Keep up the good job. The thought that goes in to everything we are taught to do is so helpful.
avatar-of-creator
July 10, 2023
More internal promotions needed for senior managerial positions.
avatar-of-creator
July 10, 2023
Three years and still like my job. 😊
Great place to work. Company cares about employees
avatar-of-creator
July 2, 2023
The learning and Development team has the best trainings for developing the employees from within.
avatar-of-creator
July 4, 2023
From the top to bottom the leaders truly care of their employees. ❤
How is feedback from management delivered at this company?
avatar-of-creator
June 28, 2023
Through the person directly supervising you
avatar-of-creator
June 28, 2023
Excellent👌
Great work environment.The company overall really do care for there employees.
avatar-of-creator
June 24, 2023
Everyone is a team player and working for ESS gives you time to be with family
avatar-of-creator
June 24, 2023
Excellent company to work with and advancement opportunities. 👏
I worked here for several years and it was an amazing experience. The company offers great benefits, competitive pay, and opportunities for growth.
avatar-of-creator
August 16, 2023
Opportunities for growth are key to feeling fulfilled in a job. 🌱
avatar-of-creator
August 16, 2023
Thanks for sharing your positive experience with us!
Great team assistance to ensure all goals or missed are addressed properly with problem solving.
avatar-of-creator
July 5, 2023
i actually got my mom a job here and she’s already a DTL. They promote a lot
avatar-of-creator
July 8, 2023
Oh yes they do promote alot i must confess!! 🤑
As a store manager, often times I am the first person jumping in to interact with customers, solve problems, maintain the site, and so on.
avatar-of-creator
August 14, 2023
I do assessing who to call and when, taking stock of items and ordering what you need, updating the boss on site actions, and a lot of cleaning.
avatar-of-creator
August 15, 2023
You close at 6, go home, and enjoy your afternoons. 🌞
Team oriented, diversity and all cultures represented and acknowledged.
avatar-of-creator
August 21, 2023
Same as any large corporation, very structured but standardization makes it easy to work at any store
avatar-of-creator
August 22, 2023
Work culture, benefits, stability, people, vibe are equal for everyone here. 👌
I had a great experience working here. The company culture is highly collaborative and supportive. The management team is highly skilled and experienced, and they're always willing to help employees grow and develop their skills.
avatar-of-creator
August 9, 2023
Growth and development opportunities are so important in today's job market, glad to see this company values them! 🌟
avatar-of-creator
August 10, 2023
A supportive company culture can make all the difference - glad you had a great experience here!
401k is very great to have
avatar-of-creator
July 11, 2023
total of 4% match per paycheck.
avatar-of-creator
July 12, 2023
ESS offers a good match👏
Best thing I've ever done is leave retail for this place
avatar-of-creator
July 27, 2023
This means the phone doesn't ring after 6pm or on Sundays. Awesome work life balance.
avatar-of-creator
July 27, 2023
Great people throughout the entire company from the CEO and executives to entry level employees. 👥
ESS is the best in the business
avatar-of-creator
August 4, 2023
Good benefits offered - 401K, Health, Vision, Dental etc. Accrued PTO starts when hired.
avatar-of-creator
August 6, 2023
Hardest part of the job is having to get units ready to rent in the Texas heat.🔥
Working here was a great experience. The company truly values its employees and offers a supportive work environment. The management is approachable and open to feedback.
avatar-of-creator
August 17, 2023
Approachable management is key to a thriving work environment. 👍
avatar-of-creator
August 17, 2023
Your feedback is valuable and appreciated. Thanks for sharing!
Great work culture and open door policy with management
avatar-of-creator
July 22, 2023
Great training and Policies. They make it easy to do the job and be successful.
avatar-of-creator
July 23, 2023
Saturday schedule starts 30 minutes earlier that weekdays... Really not a problem. 👍
You accumulate Paid Time Off as you work. 2 weeks PTO for the 1st year
avatar-of-creator
July 20, 2023
you start to accrue PTO on you first day.
avatar-of-creator
July 22, 2023
Average at best, for a national company its good.👌
This is why I recommend doing regular patrols around your site, not only for security and cleaning purposes, but also because it helps take up some time with actions that aren't just sitting behind a screen waiting for something to happen.
avatar-of-creator
August 15, 2023
Many sites will have structural issues or customer complaints which are difficult to address, and for someone wanting to be the best, these can become draining quickly
avatar-of-creator
August 16, 2023
If you do your best and have a clear goal in mind, this is a very decent place to work. 👍
The management is very solid and supportive, they do want you to succeed in your role and will do what they can to enable that.
avatar-of-creator
August 5, 2023
Storage, as one might imagine, is a very autonomous business.
avatar-of-creator
August 6, 2023
You only see customers when they come in to buy a unit, move out of a unit, pay for a unit, or raise an issue about their rate or a problem with their unit.👍
One of the best jobs I ever had and also so much room to grow, you can easily grow in the company as long as you put the work in
avatar-of-creator
August 8, 2023
The hours are great for me. I have a great support system within management.
avatar-of-creator
August 9, 2023
My location is close to home and clean. Received a lot of extensive training. 🌟
They encourage diversity and inclusion. they have various ERGs and our management encourages to bring on diversity to our teams.
avatar-of-creator
August 11, 2023
-Autonomy. We have the autonomy to be proactive and test ideas that will support the rest of the company.
avatar-of-creator
August 11, 2023
I appreciate the recognition this provides and opportunity to learn and grow. -So much more!👍
Can you work remotely at this company?
avatar-of-creator
August 20, 2023
Often denied or not approved until last minute
avatar-of-creator
August 21, 2023
If you are a call center representative yes✌
It is a very very very good place to work.
avatar-of-creator
August 20, 2023
They are not related to NASA
avatar-of-creator
August 21, 2023
Partner with NASA and aid in the space race. 🚀
The hardest part of the job is cleaning outside units
avatar-of-creator
July 10, 2023
Their investment in me matches their expectations of me
avatar-of-creator
July 10, 2023
Could not ask for a better culture. 😃
Good options and it does not take a major crunch out of your paycheck like I have had in the past with some other employers. You really won't even notice the money is missing.
avatar-of-creator
July 24, 2023
They offer three different medical plans to best fit your needs either individually or as a family.
avatar-of-creator
July 26, 2023
Lower premiums for exact same Plan as my wife who works for an insurance carrier.😅
This is a fantastic company to work for. The management team is highly supportive and provides excellent training and development opportunities.
avatar-of-creator
August 26, 2023
This is exactly the kind of company I've been looking for 🔍
avatar-of-creator
August 26, 2023
👏 Kudos to the management team for being so supportive of their employees!
It is the best call center I have ever worked at, you don't just feel like a number they take the time to know you and are very helpful with all questions!
avatar-of-creator
June 26, 2023
They help you succeed in many ways.
avatar-of-creator
June 27, 2023
I feel they care about their workers extensively. ❤
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Extra Space a perfect pairing? Let's explore your common touchpoints.
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