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Field Service Manager job

Daikin North America jobs

Company

Salary

Skills

Job Description

ResponsibilitiesHandle day to day activities for Service Department.Responsible for budget management.Handle complaints and customer delight through Reps and Distributors.Approve all travel requests for service department.Approve all travel requests for training department.Approve all weekly expense reports.Handling of equipment issues with return to Japan.Assist with Distributor development.Trainer within department.Handle lawsuit intervention with Director and General Counsel.Acting Director in his absence.Direct management and counseling of service QualificationsFour year degree preferred. High School Diploma required.Numerous and ongoing technical courses and schooling.Instructor/trainer HVAC with knowledge of VRV/VRF. 20 plus years in industry.Proficient in all industry standards.CFC/Universal, industry credentials. Goodman provides equal employment opportunity to all employees and applicants regardless of a person s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Company Description: About Daikin North America Daikin North America LLC (DNA) is a subsidiary of Daikin Industries, Ltd, the world's leading manufacturer of air conditioners and refrigerants. DNA provides the North American market with a full range of residential and commercial HVAC products leveraging its advanced core technologies for refrigerant control, inverters and heat pumps. The company has committed to further development of innovative, high-quality air-conditioning solutions, with the construction of a $417M state-of-the-art manufacturing and business campus in Houston, TX to be completed mid-2016. For additional information, visit and About Daikin Industries, Ltd Daikin Industries, Ltd. is the world's leading manufacturer of air conditioners and refrigerants. The company, leveraging its advanced core technologies for refrigerant control, inverters and heat pumps, develops innovative, high-quality air-conditioning solutions for homes, offices and industrial facilities. Founded in Osaka, Japan in 1924, Daikin and its affiliates now operate in more than 70 production bases worldwide and employ a global workforce of 59,000. Daikin products are available in more than 140 countries. For additional information, visit
Associated topics: customer care manager, customer service manager, director, expertise, monitor, operations, review, senior, supervisor, team manager
Estimated annual salary
$71,727
average
Minimum
$49,054
Maximum
$117,741

TASKS

  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
  • Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
  • Investigate accidents or injuries and prepare reports of findings.
  • Monitor employees' work levels and review work performance.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Daikin North America

Type

Company - Public

Size

Large

Revenue

$50M to $100M

Location

Plymouth, MN,

Industry

Engineering/Architecture

Founded

1924

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