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Salary and Benefits

Field Support Specialist
$40K-$49K / yr. (est.)
$40K
$44,634 / year
$49K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Field Support Specialist

What does a Field Support Specialist do?

As Field Support Specialists, we provide the first line of on-site field system support. We manage hardware, software, software applications, and networking to customers. We oversee field personnel on-site at customers or remotely. We provide technical support and service programs. We oversee product performance and maintenance, product installation, and project management. We also provide site planning and professional services. We coordinate resources to do problem resolution, problem escalation, and the use of system-level diagnostics.

Core tasks:

  • respond and resolve support requests
  • utilize technical training and undocumented, creative solutions
  • provide onsite technical service support for products and instrumentation
  • liaise with Operator Representative, Drilling Crew, Directional Personnel and Geologist
  • repair and gather necessary documentation for end-user training at the customer site.
  • report to Sales Engineer on a daily basis
  • support the business by providing support with Market AP, Recruiting & HRBM
  • responsible for Order to Cash processing including delivery creation, sales order entry, and invoicing
  • support the learning

Insights

How Many Years of Experience Do Professionals Need Before Becoming Field Support Specialist?
On average, people work 5-7 years in other positions prior to becoming a Field Support Specialist.
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Administrative AssistantNew York City, NY - 11 months ago
Are you kidding me? I've been stuck as an Administrative Assistant forever, and I'm still nowhere close to being a Field Support Specialist. This is ridiculous!
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Marketing SpecialistBoston, MA - 11 months ago
I can't believe it takes that long to become a Field Support Specialist. I guess I'll just keep grinding and wait for my turn. 😔
How Long Do Field Support Specialist Employees Typically Stay in Their Roles?
On average, Field Support Specialists works in this position for 3-5 years across multiple employers.
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Field Support SpecialistHouston, TX - 11 months ago
Y'all need to stop downplaying this job. It's a challenging role that requires constant problem-solving, strong communication skills, and in-depth technical knowledge. Props to those who've been doing it for 3-5 years!
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Field Support SpecialistLos Angeles, CA - 11 months ago
🙄 OMG, can we please appreciate how quickly these Field Support Specialists adapt to different work environments and technologies in just 3-5 years? It's remarkable!
What Is the Job Hopper Score for Field Support Specialist Employees?
Moderate job changes in Field Support Specialist, showing some career movement without excessive turnover.
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NurseMiami, FL - 11 months ago
I've been a nurse for over a decade, and let me tell you, sticking to one field is crucial for expertise and patient care. Don't be swayed by job hopping trends! 😡
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TeacherHouston, TX - 11 months ago
As an educator, I feel it's important to adapt and grow within our field. Every new role brings fresh challenges and opportunities for professional development. 🌟

Career path

Path to job

Discover a Field Support Specialist's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Field Support Specialist typically studied at.
DeVry University-Arizona
Kennesaw State University

Community

Demographics

What Is the Age and Gender Ratio of Field Support Specialist Employees?
Gender ratio in Field Support Specialist position: 0.650204466813463 Male and 0.349795533186537 Female. Age ratio in Field Support Specialist position: 16-20: 11%, 21-30: 62%, 31-40: 17%, 41-50: 7%, 51-60: 3%, 60+: 0%. Field Support Specialist position is predominantly male (65.0%) with the largest age group being 21-30 years old, followed by 31-40 years old.
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Field Support SpecialistMiami, FL - 11 months ago
Why do we even have age groups on here? Age doesn't determine our skills! 🙄
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Field Support SpecialistSan Francisco, CA - 11 months ago
Hey, as long as the job gets done, who cares about the gender or age ratio? Let's focus on skills and qualifications.

Workplaces

Who Are the Top Employers for Field Support Specialist?
Top employers of Field Support Specialist position: Dell EMC, GE Healthcare, Maxim Healthcare Services. People who work in Field Support Specialist position most typically go on to work for the Dell EMC.
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Field Support SpecialistNew York City, NY - 11 months ago
Seems like Dell EMC is the popular choice. Their brand speaks for itself and I admire their innovative approach.
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Field Support SpecialistSeattle, WA - 11 months ago
Maxim Healthcare Services may be larger, but their bureaucracy stifles creativity and prevents swift decision-making.
Dell EMC
GE Healthcare
Maxim Healthcare Services
What Industries Does Field Support Specialist Typically Have Experience In?
Industry Background: The most typical industries of Field Support Specialist: Manufacturing, Information Technology, Health Care, Professional / Scientific / Technical, Finance & Insurance. Field Support Specialist employees most likely come from a Manufacturing industry background.
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Field Support SpecialistMiami, FL - 11 months ago
Field Support Specialists are essential in IT. They troubleshoot technical issues and provide direct assistance to users. Manufacturing? Talk about getting your wires crossed! 🤔
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Field Support SpecialistSan Francisco, CA - 11 months ago
As a Field Support Specialist in the Professional/Scientific/Technical industry, I can assure you that this job title is not limited to Manufacturing. It's about problem-solving and adapting to different environments. So yes, it's worth it! 💪

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Discussion about Field Support Specialist

Want to know more about Field Support Specialist position?
Share your thoughts and ideas about Field Support Specialist position with others in our community.
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How is the gender diversity among people working as a Field Support Specialist?
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Sophie Hayes3 years ago
Mostly men choose this job, but women also choose this.
What is the most common age of a Field Support Specialist?
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Benjamin Gardner3 years ago
The typical age is 28 for a Field Support Specialist.
How much experience do you need to work as a Field Support Specialist?
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Benjamin Gardner3 years ago
You need 6 years of experience to work as a Field Support Specialist.
Which industries does a Field Support Specialist typically work in?
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Sophie Hayes3 years ago
Health Care is typical for a Field Support Specialist to work in.
Do I need a degree to work as a Field Support Specialist?
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Sophie Hayes3 years ago
As a Field Support Specialist you’ll probably need No higher education
As a Field Support Specialist, which company should I definitely check out for jobs?
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Isabella Holmes3 years ago
It’s common for a Field Support Specialist to work for Dell EMC, GE Healthcare, Maxim Healthcare Services, Paychex and Schlumberger
How many years of experience as a Field Support Specialist is needed in average to switch to another position?
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Sophie Hayes3 years ago
A Field Support Specialist typically changes positions after 4 years.
Is it frequent for people to switch companies and still work as a Field Support Specialist?
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Liam Brown3 years ago
a Field Support Specialist is not a typical job hopper, but might change companies.
What jobs do people work in before becoming a Field Support Specialist?
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Benjamin Gardner3 years ago
You have a good chance of becoming a Field Support Specialist if you are working as Customer Service Representative or Administrative Assistant
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