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Fire Protection Product Support Manager job

Reliable Automatic Sprinkler Co., Inc. jobs

Company

Salary

Skills

Company Description

Reliable Automatic Sprinkler Co., Inc., founded in 1920. It is a universal producer and wholesaler of fire protection goods. Reliable manufactures has the best condition and latest fire sprinklers, valves, and exceptional systems in the market; issues a complete range of best in class system parts; and backs it up with foremost customer service. Reliable's 450,000 sq. ft. production area and corporate headquarters are located in Liberty, SC, with local sales and shipping centers based throughout the US and throughout the world. Reliable Automatic Sprinkler Co., Inc., offers a complete suite of benefits to promote the health and financial security of their employees by providing them Insurance, Flexible Spending Accounts, and Health Care facilities.

Job Description

Fire Protection Product Support Manager
Technical Services
Liberty, SC

Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system components and fabricated piping solutions to the fire sprinkler industry since 1920. Today, Reliable is in its fourth generation of Fee Family leadership and has many employees who have served more than 25 years, enhancing its family atmosphere and its ability to offer significant stable, long-term career opportunities.

Are you interested in being part of team who plays a crucial role of the fire protection industry's goal of saving lives and reducing property damage? We have an opportunity for you!

Summary

The Fire Protection Product Support Manager is responsible for providing industry input to Reliable's corporate operations.

Duties and Responsibilities

  • Develops and maintains product literature
  • Manages graphic design staff
  • Identifies potential new products or modifications to existing products
  • Specifies requirements for new products
  • Answers customer technical questions by phone and email relative to application, operation, installation, and maintenance
  • Provides training and technical support to the Company's sales staff
  • Performs plant tours, product demonstrations, and presentations for customers
  • Provides industry and technical input to Marketing and Product Development Engineering departments

Skills and Competencies

  • Outstanding attention to detail and accuracy
  • Strong written and verbal communication skills
  • Excellent interpersonal and customer service skills
  • Critical thinking and problem solving ability

Qualifications

  • Professional Licensure in Fire Protection Engineering or NICET Certification (Level III or IV) in Water-Based Fire Protection Systems
  • 10+ years of experience in the fire protection industry

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

Reliable Automatic Sprinkler., Inc. recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Estimated annual salary
$54,050
average
Minimum
$41,253
Maximum
$76,862

TASKS

  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Review project plans to plan and coordinate project activity.
  • Assign and review the work of systems analysts, programmers, and other computer-related workers.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Reliable Automatic Sprinkler Co., Inc.

Type

Company - Private

Size

Medium

Location

Liberty, SC, and others

Industry

Construction/Facilities/Trades

Founded

1920

Job Filters

Customer Service RepresentativeReliable Automatic Sprinkler Co., Inc.Walpole, MA
Customer Service RepresentativeNortheast DistributionWalpole, MA Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system...Read more
CDL B DriverReliable Automatic Sprinkler Co., Inc.Grand Prairie, TX
CDL B Driver Fabrication Grand Prairie, TXReliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system components and fabricated...Read more
Material HandlerReliable Automatic Sprinkler Co., Inc.Roseville, MN
Material HandlerColumbus Warehouse Columbus, OHReliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system components and...Read more
Customer Service / Inside Sales RepresentativeReliable Automatic Sprinkler Co., Inc.Dallas, TX
Customer Service / Inside Sales RepresentativeDallas DistributionDallas, TXReliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler...Read more
Assembler / Machine Operator - 2nd ShiftReliable Automatic Sprinkler Co., Inc.Liberty, SC
Assembler 2nd Shift Sprinkler Liberty, SC Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system components and fabricated...Read more

Closed Job Filters

Material HandlerReliable Automatic Sprinkler Co., Inc.Dallas, TX
Material Handler Dallas System Components Dallas, TX Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributorRead more
Material HandlerReliable Automatic Sprinkler Co., Inc.Norcross, GA
Material Handler Atlanta Warehouse Norcross, GA Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of aRead more
CDL DriverReliable Automatic Sprinkler Co., Inc.Grand Prairie, TX
CDL B Driver Fabrication Grand Prairie, TX Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a fullRead more
CDL B DriverReliable Automatic Sprinkler Co., Inc.Richmond, VA
CDL B Driver Distribution Center Richmond, VA Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of aRead more
Inside Sales RepresentativeReliable Automatic Sprinkler Co., Inc.Richmond, VA
Inside SalesRepresentative Richmond Distribution Richmond, VA Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a majorRead more
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