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2.9
39 ratings
2.7
Salary & Benefits
2.1
Professional growth
3.2
Work-Life balance
3.2
Recognition & Support
3.2
Culture & Values
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Firehouse Subs is a fast casual restaurant chain founded in Jacksonville, FL by former firefighter brothers Robin and Chris Sorensen. Firehouse Subs has over 1,180 restaurants in 46 states as well as Puerto Rico and Ontario, Canada. The chain consistently ranks No. 1 in the U.S. among fast casual brands in the categories of food quality, taste, flavor, and friendly service. The restaurants are either company-owned or franchised. Firehouse Subs team members enjoy competitive hourly wages, flexible hours, discounts on meals and growth opportunities in a friendly-team oriented environment. The franchisees of Firehouse Subs are in business for themselves. They hire, train, and manage their own employees, handle all matters regarding employment of the Crew at their Restaurants, and set their own employment policies and procedures.

Company - Private
$50M to $100M
Large
Multiple locations
Full-Service Restaurants, Limited-Service Restaurants
1994
Don Fox
What departments Firehouse Subs employees work at?
DepartmentsRatio
other occupation37.7%
Management - Other29.1%
General and Operations Managers22%
Cashiers11.3%
You comment as
See what companies are similar to Firehouse Subs
Traveler Accommodation Companies
Large size
Full-Service Restaurants
Large size
You comment as

Team

Professional experience

How many years of experience do Firehouse Subs employees have before joining?
Years of experience at Firehouse Subs: Newcomers: 41%, Experiencers: 15%, Experts: 15%, Veterans: 29%. Firehouse Subs employees have less than 3 years experience on average before joining.
You comment as
Where did Firehouse Subs employees work before joining?
Where they've worked before Firehouse Subs: Burger King, IHOP, Kroger. Typical Firehouse Subs employees have worked at Burger King.
You comment as
Burger King
IHOP
Kroger
What industries did Firehouse Subs employees work in previously?
Industry Background: The most typical industries of Firehouse Subs: Limited-Service Restaurants, Full-Service Restaurants, Niche Retailers, Traveler Accommodation Companies, Food & Beverage Retailers. Firehouse Subs employees most likely come from a Limited-Service Restaurants industry background.
You comment as
Where did Firehouse Subs employees work before joining?
Past employers' size at Firehouse Subs: Small: 32%, Medium: 13%, Large: 55%. Most Firehouse Subs employees have previously worked at large companies.
You comment as

Educational background

What did employees at Firehouse Subs study?
You comment as
Where did employees at Firehouse Subs study?
Florida State College at Jacksonville
Florida State University
You comment as

Employee data

How long do people stay in a role at Firehouse Subs?
Time employed at Firehouse Subs: <1: 5%, 1-3: 20%, 4-8: 59%, 9-13: 11%, 14-20: 4%, 20+: 1%. Most Firehouse Subs employees stay with the company for 4-8 years which is the same as the industry average.
You comment as
How does Firehouse Subs rank for age & gender diversity?
Gender ratio at Firehouse Subs: 60.1% Male and 39.9% Female. Age ratio at Firehouse Subs: 16-20: 2%, 21-30: 61%, 31-40: 17%, 41-50: 11%, 51-60: 7%, 60+: 2%. Firehouse Subs rates - 3.1% less female than the industry average. Most Firehouse Subs employees are 21-30, which is on par with the industry median age range.
You comment as
What are the top roles at Firehouse Subs?
Top roles of Firehouse Subs: General Manager, Crew Member, Cashier, Franchise Owner, Manager. The top role at Firehouse Subs is General Manager.
You comment as
General Manager
Crew Member
Cashier
Franchise Owner
Manager

Career advancement

How does Firehouse Subs rank for career advancement?
Career advancement at Firehouse Subs: very low. Firehouse Subs ranks very low for career advancement which is same as the industry average.
You comment as
What companies do Firehouse Subs employees go on to work at?
Future employers of Firehouse Subs: Buffalo Wild Wings, Chipotle Mexican Grill, Lowe's, Starbucks, Target. People who work at Firehouse Subs most typically go on to work for the Buffalo Wild Wings.
You comment as
Buffalo Wild Wings
Chipotle Mexican Grill
Lowe's
Starbucks
Target

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Discussion about Firehouse Subs

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Share your thoughts and ideas about Firehouse Subs with others in our community.
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When was Firehouse Subs founded?
avatar-of-creator
Liam Brown4 years ago
1994.
You comment as
What industry does Firehouse Subs belong to?
avatar-of-creator
Benjamin Gardner4 years ago
Restaurant/Food Service.
You comment as
gender breakdown at Firehouse Subs?
avatar-of-creator
Sophie Hayes4 years ago
gender ratio is 39.9% female, 60.1% male.
You comment as
Where’s Firehouse Subs’s HQ located?
avatar-of-creator
Isabella Holmes4 years ago
The HQ is at Jacksonville, FL.
You comment as
What is the annual revenue of Firehouse Subs?
avatar-of-creator
Benjamin Gardner4 years ago
I believe they make around $50m to $100m a year.
You comment as
Who holds the CEO position in Firehouse Subs?
avatar-of-creator
Isabella Holmes4 years ago
Don Fox.
You comment as
How long do people usually work for Firehouse Subs?
avatar-of-creator
Benjamin Gardner4 years ago
4-8 year(s).
You comment as
what kind of companies did Firehouse Subs employees work for?
avatar-of-creator
Sophie Hayes4 years ago
Large companies before Firehouse Subs.
You comment as
How often do employees get promoted at Firehouse Subs ?
avatar-of-creator
Liam Brown4 years ago
advancement opportunities are very low
You comment as
who are employees usually hired by after leaving Firehouse Subs?
avatar-of-creator
Liam Brown4 years ago
Buffalo Wild Wings, Chipotle Mexican Grill, Lowe's, Starbucks, Target, UPS, Walgreens, Walmart.
You comment as
Where did employees work before joining Firehouse Subs?
avatar-of-creator
Sophie Hayes4 years ago
Burger King, IHOP, Kroger, McDonald's, Pizza Hut, Steak n Shake, Subway, Walmart.
You comment as
What’s the average age at Firehouse Subs?
avatar-of-creator
Benjamin Gardner4 years ago
21-30.
You comment as
What were Firehouse Subs’s employees' top fields of study?
avatar-of-creator
Benjamin Gardner4 years ago
No higher education, Bachelor of Science.
You comment as
One of my friend said he's very happy to work at this company because of friendly environment.
avatar-of-creator
A year ago
oh yes, i'm also happy just because of it
avatar-of-creator
A year ago
wow! i wish to work at the company where an employee can work without any issue with other employee🧑
You comment as
One of my friends said the employer pays a decent salary to all employees.🧑
avatar-of-creator
A year ago
i cant trust but will confirm from a friend who works there
avatar-of-creator
A year ago
hmm it's a positive point to work there😳
You comment as
I wish someone inform me how much they pay to the assistant manager.😳
avatar-of-creator
A year ago
most of the employees hide the salary💴
avatar-of-creator
A year ago
they pay according to the experience and performance of the person
You comment as
It's some how difficult for me to decide that which company i should work at because i got offer letter from this restaurant and from Chipotle Mexican Grill
avatar-of-creator
A year ago
you should join both and work in morning and evening🤔
avatar-of-creator
A year ago
you're a lucky man to get two offer letters together😜
You comment as
I need to go in breaktime to pick my kids from school. Idk if the owner will or not.
avatar-of-creator
A year ago
why dont you ask for this from any of your family member😐
avatar-of-creator
A year ago
it seems difficult because it's not allowed due to work hours
You comment as
The company where i worked last used to pay me weekly. Idk if the same option also available here or not.😌
avatar-of-creator
A year ago
if you need it then you can submit an application for this favor
avatar-of-creator
A year ago
it seems difficult to get this favor😕
You comment as
I wish the owner provide me advance salary because I got some guest this month.🙍
avatar-of-creator
A year ago
i dont think because it's tough to ask
avatar-of-creator
A year ago
better to ask your guest come next month hahah😉
You comment as
I wish if the owner provide employee assistance program so that i could complete some home projects.
avatar-of-creator
A year ago
he does sometimes😒
avatar-of-creator
A year ago
go without pay leave and complete the projects first
You comment as
I think i'm not fit for the position of crew member. 👷
avatar-of-creator
A year ago
but you must try you fate once at least
avatar-of-creator
A year ago
not you but employer can tell if you're fit or not for the desired position😦
You comment as
first i was happy to hear about this company's new job announcement but later on i heard there is no option of relocation at this company in future. 😕
avatar-of-creator
A year ago
may be you heard wrong😳
avatar-of-creator
A year ago
it may be a rumor, so go ahead and apply for the desired post
You comment as
I'm tired of waiting for the interview result. Idk how much exact time they take for recruitment.
avatar-of-creator
A year ago
dont worry just be patient because i'm also waiting for the result🗨
avatar-of-creator
A year ago
why don't you drop them an email?
You comment as
I've disability issue. Idk if this restaurant give disability insurance or not.😦
avatar-of-creator
A year ago
i think you should ask it on the interview
avatar-of-creator
A year ago
oh yes, one of my colleague there also get this insurance
You comment as
Do anyone have idea how much time this company hires on probation period?
avatar-of-creator
A year ago
sometimes 3 months and sometimes 6 months
avatar-of-creator
A year ago
depends on the expertise of the employeev
You comment as
I've domestic issue. Idk if the owner would provide me leave without pay for 1 week or not.📆
avatar-of-creator
A year ago
he would because domestic issue
avatar-of-creator
A year ago
i think he should because it's your requirement🧾
You comment as
I'm about to complete my contract as part-time employee at this restaurant. Idk if the owner would allow me to work as full-time employee or not.
avatar-of-creator
A year ago
yes you can if you applied through proper channel
avatar-of-creator
A year ago
dont worry but wait for the upcoming announcement and apply for the same post for full-time🕐
You comment as
one of my friend told me the company provides free meals and drinks to its employees 😛
avatar-of-creator
A year ago
LOL 😃 i haven't heard anything like this
avatar-of-creator
A year ago
your friend pranked you, lol 😃
You comment as
what is the company's maternal leaves policy?
avatar-of-creator
A year ago
one of the best benefit 😊
avatar-of-creator
A year ago
being a mother, i'd say that each company must offer this benefit 😊
You comment as
I wish to do one diploma regarding my field. Idk if the owner provide tuition reimbursement benefit or not at this restaurant.
avatar-of-creator
A year ago
oh yes, my friend got this assistance.😀
avatar-of-creator
A year ago
i didnt get until now
You comment as
I heard the restaurant give montly bonus to employees who are efficient in their services.
avatar-of-creator
A year ago
i wish it's true🙄
avatar-of-creator
A year ago
i dont think but i would look into their wbesite to confirm this benefit
You comment as
Wow! they provide job opportunity to all age group of people.
avatar-of-creator
A year ago
oh really! but i've no experience
avatar-of-creator
A year ago
it's a great new for me
You comment as
I've no idea under what category of industry this company works😳
avatar-of-creator
A year ago
check their website where you can get info about this company
avatar-of-creator
A year ago
oh yes, it's falls under food industry🏭
You comment as
I'm not living near the company. idk if the owner will provide facility of pick and drop or not.🧐
avatar-of-creator
A year ago
most of the time, employer provide fuel card
avatar-of-creator
A year ago
ask this favor from the boss if he can do for you😳
You comment as
I love to cook and eat. I'm interested for working at a restaurant and my friend recommended me to work at this restaurant.
avatar-of-creator
A year ago
but the owner wont allow you to just eat hahaha😁
avatar-of-creator
A year ago
it seems you'll eat and make the dish for the customer together😀
You comment as
i heard the company provides generous employee benefits. I felt relieved to hear that 😊
avatar-of-creator
A year ago
yes you heard it right 😊
avatar-of-creator
A year ago
yes the employee benefits at Firehouse are way too generous 😊
You comment as
I wish the employer hire me for permanent post once i complete my internship.
avatar-of-creator
A year ago
it seems possible if you work hard
avatar-of-creator
A year ago
no doubt the owner will if you complete your target in given time period
You comment as
I'm confused that why my friend left this company even he was impressed by the benefits of this company🏭
avatar-of-creator
A year ago
maybe your friend and boss has some issues😒
avatar-of-creator
A year ago
maybe it's his will
You comment as
I heard employees working at this company are very competitive and have worked previously in Burger King.
avatar-of-creator
A year ago
it seems people working at this company have good experience😳
avatar-of-creator
A year ago
it means i cant work because i've only 6 month experience💬
You comment as
One of my friend told the owner is not recruiting people who has arts background.
avatar-of-creator
A year ago
i dont think so becasue my friend with arts background working there😳
avatar-of-creator
A year ago
it seems you friend dont wants you to work at the place where he already works hahaha😆
You comment as
One of my friend said i should work at this company becuse this company has good career advancement opportunities for the employees.
avatar-of-creator
A year ago
no doubt, i'm also working at this company and satisfied there😄
avatar-of-creator
A year ago
of course, it's the company i worked in the past but now i'm working in international company
You comment as
I feel problem in hearing since last monday. Idk if the company provide any health insurance so that i can go for checkup
avatar-of-creator
A year ago
they do but dont know how to avail
avatar-of-creator
A year ago
oh yes, they provided me too last month📅
You comment as
I feel myself unlucky because i just completed my tenure here and didnt got any other offer
avatar-of-creator
A year ago
why dont you ask your boss to give you extension at the same restaurant👨
avatar-of-creator
A year ago
try not to give up but keep on applying at other restaurants🏪
You comment as
Idk if this restaurant provide any part-time opportunity or not.😏
avatar-of-creator
A year ago
oh yes, but wait for the new announcements
avatar-of-creator
A year ago
why dont you check their previous announcement and estimate from there😳
You comment as
I dislike to do a uniform job. Idk if this company provides uniform job or an employee can wear any uniform.👔
avatar-of-creator
A year ago
a uniform job☹
avatar-of-creator
A year ago
check their requirements where you can confirm about it
You comment as
I heard the employer offer childcare benefit that's what the necessity of every employee for their children😳
avatar-of-creator
A year ago
idk how to avail this benefit
avatar-of-creator
A year ago
it's an amazing benefit i wish to work there🙄
You comment as
Idk what kind of insurance the company provides.😒
avatar-of-creator
A year ago
health insurance, medical insurance and life insurance😀
avatar-of-creator
A year ago
why dont you check their website for all benefits they've mentioned?😳
You comment as
My friend told i should work here because the restaurant offers many benefits to the employees.😳
avatar-of-creator
A year ago
oh really! can you tell me which position is good at this restaurant
avatar-of-creator
A year ago
no doubt, they offer various benefits that other restaurant doesnt provide
You comment as
Do they provide sick leave to the new employee? if yes, then how to avail it.🤤
avatar-of-creator
A year ago
of course, because your sickness cant wait for one year hahaha
avatar-of-creator
A year ago
i've no idea about it
You comment as
I've completed my graduation in Science. Idk if i am eligible for this company or not.
avatar-of-creator
A year ago
i think you should check their requirements📋
avatar-of-creator
A year ago
no issue either you've sscience or arts degree but check the position's requirement first😑
You comment as
I'm worried that what kind of questions the company owner will ask during interview
avatar-of-creator
A year ago
dont be worried but try to get info about company from its website🌎
avatar-of-creator
A year ago
i think they ask about the experience you got previously
You comment as
Wow! my friend had issue of relocation and the owner relocated him last month to the branch nearest to his residency🏪
avatar-of-creator
A year ago
i wish i can also get this opportunity at our company
avatar-of-creator
A year ago
wow! you should enjoy now to save your time🕐
You comment as
I'm trying my level best to qualify the interview for delivery man post.
avatar-of-creator
A year ago
its good to work hard for interview
avatar-of-creator
A year ago
dont worry they'd hire you because they hired me last year too😉
You comment as
The doctors have recommended me to take lunch on time. Idk if the owner would allow me to take lunch in breaktime or not.
avatar-of-creator
A year ago
i think yes he'll because you've medical issue
avatar-of-creator
A year ago
it's your health issue so the owner will provide relaxation to you
You comment as
what is the company's promotion policy?
avatar-of-creator
A year ago
you're promoted based on your experience and performance
avatar-of-creator
A year ago
the company evaluates the employees annually and promotes them accordingly
You comment as
If I transfer from one state to another does my pay stay the same
avatar-of-creator
A year ago
Yes my pay would stay the same. Company policy.
avatar-of-creator
A year ago
it depends on the general manager in that state😐
You comment as
I applied for the post of Food Prep but the company employer hired me for the cashier post.
avatar-of-creator
A year ago
thats not bad position
avatar-of-creator
A year ago
i wish i can work there too😐
You comment as
Idk how much they pay for one hour to the crew member.
avatar-of-creator
A year ago
i got $19
avatar-of-creator
A year ago
i'm new and get $17
You comment as
I wish the owner provide flexible schedule so that i can continue my business in the evening.😳
avatar-of-creator
A year ago
why dont you quit this job if you've business
avatar-of-creator
A year ago
idk because the employer is very strict😠
You comment as
I'm interested for the post of Deli Slicer. Idk how can i get this job.
avatar-of-creator
A year ago
you must have experience for the post and they can hire you
avatar-of-creator
A year ago
you can get it by preparing for the interview
You comment as
In the previous company, the owner provided me all employees benefit from day first, but idk if this company also follows same rule or not.🙄
avatar-of-creator
A year ago
most of the companies dont provide benefit during probation period
avatar-of-creator
A year ago
i think they dont😳
You comment as
Idk if boss will allow me to do overtime or not because i need extra amount.😳
avatar-of-creator
A year ago
i think he'd allow you