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2.9
27 ratings
3.2
Salary & Benefits
2.4
Professional growth
2.9
Work-Life balance
2.9
Recognition & Support
3.0
Culture & Values
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FirstService Residential is a provider of residential property management services. It oversees more than 7,000 residential and commercial associations across 21 US states and three Canadian provinces. It provides a wide variety of essential property services, from concierge through maintenance to security and more.The managed communities include condominiums and cooperatives, single-family homes, and rental and commercial properties. Career areas with the company include community services, community management, and corporate. Working for FirstService Residential, you will find opportunities for moving up the ladder, or across the continent. As a full-time associate, you will be offered a variety of benefits and perks to promote the wellbeing of you and your family.

Company - Private
$500M to $1B
Large
Multiple locations
Real Estate Firms, Real Estate Agencies & Brokerages Firms
1976
Chuck M. Fallon
What departments FirstService Residential employees work at?
DepartmentsRatio
Management - Other32.5%
other occupation29.6%
General and Operations Managers10.5%
Accounting / Finance8.6%
Secretaries5.7%
Administrative - Other5%
Financial Clerks4.2%
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Team

Professional experience

How many years of experience do FirstService Residential employees have before joining?
Years of experience at FirstService Residential: Newcomers: 22%, Experiencers: 19%, Experts: 21%, Veterans: 38%. FirstService Residential employees have 8+ years experience on average before joining.
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Where did FirstService Residential employees work before joining?
Where they've worked before FirstService Residential: Associa, Castle Group, FirstService Residential Florida. Typical FirstService Residential employees have worked at Associa.
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Associa
Castle Group
FirstService Residential Florida
What industries did FirstService Residential employees work in previously?
Industry Background: The most typical industries of FirstService Residential: Real Estate Agencies & Brokerages Firms, Real Estate Firms, Traveler Accommodation Companies, Consulting Companies, Niche Retailers. FirstService Residential employees most likely come from a Real Estate Agencies & Brokerages Firms industry background.
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Where did FirstService Residential employees work before joining?
Past employers' size at FirstService Residential: Small: 43%, Medium: 16%, Large: 41%. Most FirstService Residential employees have previously worked at small companies.
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Educational background

What did employees at FirstService Residential study?
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Where did employees at FirstService Residential study?
Florida Atlantic University
Florida International University
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Employee data

How long do people stay in a role at FirstService Residential?
Time employed at FirstService Residential: <1: 14%, 1-3: 34%, 4-8: 36%, 9-13: 11%, 14-20: 4%, 20+: 1%. Most FirstService Residential employees stay with the company for 4-8 years which is the same as the industry average.
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How does FirstService Residential rank for age & gender diversity?
Gender ratio at FirstService Residential: 52.7% Male and 47.3% Female. Age ratio at FirstService Residential: 16-20: 1%, 21-30: 44%, 31-40: 27%, 41-50: 14%, 51-60: 11%, 60+: 3%. FirstService Residential rates - 0.7% less female than the industry average. Most FirstService Residential employees are 21-30, which is below the industry median age range.
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Career advancement

How does FirstService Residential rank for career advancement?
Career advancement at FirstService Residential: very low. FirstService Residential ranks very low for career advancement which is same as the industry average.
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What companies do FirstService Residential employees go on to work at?
Future employers of FirstService Residential: Associa, Atlantic | Pacific Management, Castle Group, FirstService Residential Florida, FirstService Residential in California. People who work at FirstService Residential most typically go on to work for the Associa.
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Associa
Atlantic | Pacific Management
Castle Group
FirstService Residential Florida
FirstService Residential in California

Find your job at FirstService Residential

FirstService Residential Reviews and Ratings

Have some insight of FirstService Residential?
Get the scoop on what others who have experience with FirstService Residential think of working there or join the conversation by leaving a review.
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Community Association Manager
January 11, 2024
The residents were lovely and apprecatative.
3.8
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
5
Culture and Values
I began with the account as a temp during some shifting of onsite management. I found the residents charming and looking for a take charge manager with years of experience. I remain until the contract managment agreement was over.

Pros and Cons
Feeling of weclome to the company with layers of people as a team.
So many new ways of processing data, distracts the form of on site management at times.
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IT team lead
Austin, TX - November 1, 2023
Started out great
2.2
Ratings
2
Professional growth
3
Salary & Benefits
3
Work-Life balance
2
Recognition & Support
1
Culture and Values
This was a great company to begin with. After being there for 4 years, their true colors started showing. They have no concern for others. It’s all about money. They do not care about the homeowners or their own coworkers.

Pros and Cons
Mostly great people
No care or concern for others
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Front Desk Administrator
Gold Canyon, AZ - May 18, 2023
Corporate does not have your back!
1.4
Ratings
1
Professional growth
2
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
As an on-site HOA, residents would come into the office and just start yelling at you for no reason. Some of the residents were GREAT! Most, not so much!

Pros and Cons
Worked with a three wonderful poeple.
As an on-site location, we did not feel like part of FSR. We felt like the forgotten stepchildren.
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Benefits Coordinator
Pembroke Pines, FL - January 7, 2022
Horrible place to work
1.6
Ratings
2
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I was working as a temp and the management was horrible , I tried to get hired as a permanent employee and they kept giving me stories until I finally left

Pros and Cons
Was close to my house
Bad environment
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LCAM Property Manager
Hollywood, FL - September 4, 2021
Property Manager Review of work conditions
4.0
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
4
Culture and Values
Well let's see my only observation and complaint was of one district manager who over stepped his bounds by reprimanding me about a non work situation at the property that I reside at and was the property manager for. I did mention that to him and he is no longer with the company i'm sure for other reasons.

Pros and Cons
For some this may be an important opportunity
Cons lack of support in various area
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Income Property Division Manager
Upland, CA - May 21, 2021
Always busy
4.0
Ratings
3
Professional growth
5
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
3
Culture and Values
I worked at this company for 14 years, it started as Euclid Management and then was purchased by FirstService Residential, after 5 years my department was closed as it did not fit in with FirstService Residential's type of work. I loved working with my previous employer at Euclid Management Company. FirstService Residential was a great company to work for as well. Lots to do but also lots of learning.

Pros and Cons
Good pay, friendly staff and great Supervisors.
I have none
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Discussion about FirstService Residential

Want to know more about FirstService Residential?
Share your thoughts and ideas about FirstService Residential with others in our community.
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What year was FirstService Residential founded?
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Benjamin Gardner3 years ago
it was founded in 1976
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What industry does FirstService Residential fall under?
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Isabella Holmes3 years ago
Real Estate/Property Mgmt.
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gender breakdown at FirstService Residential?
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Sophie Hayes3 years ago
gender ratio is 47.3% female, 52.7% male.
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Where is the headquarters of FirstService Residential?
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Isabella Holmes3 years ago
It’s in Vancouver, BC (Canada).
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What’s FirstService Residential’s yearly revenue?
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Isabella Holmes3 years ago
$500m to $1b
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What’s the name of FirstService Residential’s CEO?
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Sophie Hayes3 years ago
Chuck M. Fallon.
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How long do people usually work for FirstService Residential?
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Liam Brown3 years ago
4-8 year(s).
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what kind of companies did FirstService Residential employees work for?
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Benjamin Gardner3 years ago
Small, Large companies before FirstService Residential.
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How often do employees get promoted at FirstService Residential ?
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Sophie Hayes3 years ago
advancement opportunities are very low
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Top future employers of FirstService Residential employees?
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Isabella Holmes3 years ago
Associa, Atlantic | Pacific Management, Castle Group, FirstService Residential Florida, FirstService Residential in California, FirstService Residential New York, FirstService Residential Texas, HomeOwners Advantage LLC.
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Who are the top previous employers of FirstService Residential employees?
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Benjamin Gardner3 years ago
Associa, Castle Group, FirstService Residential Florida, FirstService Residential in California, FirstService Residential New Jersey/Pennsylvania, FirstService Residential New York, Marriott, Self Employed.
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How old are FirstService Residential’s employees in general?
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Isabella Holmes3 years ago
21-30.
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Where did most of FirstService Residential employees go to school?
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Isabella Holmes3 years ago
Florida Atlantic University, Florida International University, Florida State University, Miami Dade College, University of Phoenix-Utah.
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What is the mission of FirstService Residential?
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Liam Brown3 years ago
"Deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in the communities we manage.".
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and FirstService Residential a perfect pairing? Let's explore your common touchpoints.