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3.2
63 ratings
3.3
Salary & Benefits
3.3
Professional growth
3.2
Work-Life balance
3.0
Recognition & Support
3.2
Culture & Values
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Fiserv, Inc. is a global provider of financial services technology and services innovation, including solutions for mobile and online banking, payments, risk management, data analytics and core account processing. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. The company is highly regarded for its financial services technology and services innovation, including award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. The company is proud to be among Fortune's World's Most Admired Companies and Forbes' America's Best Employers. At Fiserv, you can grow professionally and personally in an environment where insights, innovation and leadership are valued and rewarded. As a Fiserv associate you will enjoy a variety of programs to improve your health and fitness, have access to learning & development tools and resources, stock purchase program, profit sharing program, immediate 401(k) contribution, insurance provided first day of employment and more.

Company - Public
$5B to $10B
Large
Multiple locations
Commercial Banking Companies, Finance & Insurance Companies, Insurance Agency & Brokerage Firms
1984
Jeffery Yabuki
What departments Fiserv employees work at?
DepartmentsRatio
other occupation28.9%
Management - Other13.9%
Computer / IT - Other12.3%
Sales / Retail9.2%
Software Developers and Programmers8.6%
Accounting / Finance6.7%
Business Operations5.4%
See what companies are similar to Fiserv
Call Centers
Large size
Computer Systems Design Companies
Large size

Team

Professional experience

How many years of experience do Fiserv employees have before joining?
Years of experience at Fiserv: Newcomers: 13%, Experiencers: 13%, Experts: 18%, Veterans: 56%. Fiserv employees have 8+ years experience on average before joining.
Where did Fiserv employees work before joining?
Where they've worked before Fiserv: ACI Worldwide, Bank of America, First Data. Typical Fiserv employees have worked at ACI Worldwide.
ACI Worldwide
Bank of America
First Data
What industries did Fiserv employees work in previously?
Industry Background: The most typical industries of Fiserv: Commercial Banking Companies, Computer Systems Design Companies, Consulting Companies, Insurance Agency & Brokerage Firms, Financial Transactions Processing / Reserve / Clearinghouse Companies. Fiserv employees most likely come from a Commercial Banking Companies industry background.
Where did Fiserv employees work before joining?
Past employers' size at Fiserv: Small: 22%, Medium: 12%, Large: 66%. Most Fiserv employees have previously worked at large companies.

Educational background

What did employees at Fiserv study?
Where did employees at Fiserv study?
Georgia State University
The Ohio State University

Employee data

How long do people stay in a role at Fiserv?
Time employed at Fiserv: <1: 10%, 1-3: 23%, 4-8: 29%, 9-13: 16%, 14-20: 13%, 20+: 9%. Most Fiserv employees stay with the company for 4-8 years which is the same as the industry average.
How does Fiserv rank for age & gender diversity?
Gender ratio at Fiserv: 63.7% Male and 36.3% Female. Age ratio at Fiserv: 16-20: 0%, 21-30: 20%, 31-40: 31%, 41-50: 28%, 51-60: 17%, 60+: 4%. Fiserv rates - 6.7% less female than the industry average. Most Fiserv employees are 31-40, which is on par with the industry median age range.

Career advancement

How does Fiserv rank for career advancement?
Career advancement at Fiserv: medium. Fiserv ranks medium for career advancement which is above the industry average.
What companies do Fiserv employees go on to work at?
Future employers of Fiserv: FIS, Fiserv Output Solutions, IBM, JPMorgan Chase & Co., PNC. People who work at Fiserv most typically go on to work for the FIS.
FIS
Fiserv Output Solutions
IBM
JPMorgan Chase & Co.
PNC

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Fiserv Reviews and Ratings

Have some insight of Fiserv?
Get the scoop on what others who have experience with Fiserv think of working there or join the conversation by leaving a review.
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Data Entry Clerk
Chicago, IL - April 7, 2023
Fun and productive workplace.
4.6
Ratings
4
Professional growth
5
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
5
Culture and Values
Enjoyed the opportunity to work for a fortune 500 company. Perks and benefits were numerous, including lots of overtime opportunities. Tuition reimbursement program afforded opportunity to advance career goals. Would gladly work for them again.

Pros and Cons
Friendly office environment.
No unpaid parking.
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Sr. Business Systems Analyst
Frisco, TX - January 30, 2023
Understaffed
3.8
Ratings
4
Professional growth
5
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
4
Culture and Values
I worked for Fiserv for 6 months, had a great manager and great co-workers. Unfortunately, my tenure was truncated because it is a publicly held company and answers to it's shareholders more than its associates.

Pros and Cons
Great facility in Frisco Texas. Was a hybrid position (on site 50%). Parking garage, on-site gym.
Publicly held company
avatar-of-creator
Senior Business Systems Analyst
Frisco, TX - November 7, 2022
Great Company to Work For
4.8
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
4
Culture and Values
Enjoyed my brief but fulfilling role as a Sr. BSA. The work was challenging, but not overwhelming, and the ramp up support was good. Benefits are second to none, and all members of my team were extremely supportive.

Pros and Cons
Challenging work, great support from my team, covered parking, great benefits
No full-time remote option, hybrid only
avatar-of-creator
Senior Associate Statistical Analysis
Alpharetta, GA - September 5, 2022
Product base environment, open and happening
3.6
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
4
Culture and Values
I joined Fiserv as a Fresher trainee back in 2019. The onboarding was smooth and cooperative. The team warmly welcomed me, gave an introduction about the work happening and introduce me to all the project work. We received training from the Reveal group on Blue Prism for 3 Months and started working on delivering Blue Prism RPA Projects. Got an opportunity to work on a Data science project for a banking Business continuity plan, and also on a full stack python development project for Fiserv and clients named Patching Portal. Being part of the Intelligent automation team, we also got exposure working on Power Apps, Power BI and Power Automate. We also explore low code no code tools like Outsystems and Appian. I have completed my Blue prism AD01 and UIPath Certification while working with Fiserv.

Pros and Cons
Open Culture, Helpful Colleagues, Challenging work and partying hard
Commute was costly
avatar-of-creator
Customer Service
July 31, 2022
Don't do it
1.4
Ratings
1
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
No company should have the tech issues this company does. People are unable to access their money more often than should. The managers are not there to answer your questions or treat you like you are stupid. One manager is not ethical and should not be in a manager position. No one in charge on weekends. They should pay more for putting up with the issues.

Pros and Cons
None that I can think of.
To many to list
avatar-of-creator
Boarding specialist
Coral Springs, FL - March 29, 2022
Productive place,
4.6
Ratings
5
Professional growth
3
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
We work hard but we used to celebrate birthday, Halloween's parade etc...it was fun The cons was a bad salary. .

Pros and Cons
A lot of people, fun people, working hard people
Bad aalary
avatar-of-creator
January 14, 2022
Supportive team members
3.0
Ratings
3
Professional growth
4
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
4
Culture and Values
I was in a continuous race for progress to another department, but my boss did not let me jump to another department after a request by the other department leader and myself. It was incredibly sad for me.

Pros and Cons
Salary was good
Demanding more time on my job to finish every day.
avatar-of-creator
Data analyst
December 13, 2021
Great people
2.6
Ratings
3
Professional growth
1
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
3
Culture and Values
It was a transition from one job to another. And I leaned allot from my position there. Glad to have been there.

Pros and Cons
Friendly office
The salary was low.
avatar-of-creator
Card production
Indianapolis, IN - September 14, 2021
Stressfull work place
2.0
Ratings
2
Professional growth
3
Salary & Benefits
1
Work-Life balance
2
Recognition & Support
2
Culture and Values
Fiserv is on mandatory over time. You will be lucky to have one day off a week. If you work 12 hour shift, your will work 12 hours of OT on your day. You will be double pointed if you do not show up on your OT day. If you try to schedule a doctors appointmet on your day off and you find out you have to work, they will now work with you. They will tell you to reschedule your appointment. The company is over working their employee. The mangament will not get on the floor to help meet deadlines. They just now went to being open 24hours a day with NO Holidays off. Yes not even Christmass.

Pros and Cons
Every once in a while they do provide pizza. Not very often
Mandatory overtime every week. You will be lucky to have just one day off.
avatar-of-creator
Sr CSR
Phoenix, AZ - September 11, 2021
Fun great people
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
i loved working here. Coworkers were great, bosses were understanding and genuinely cared about their employees Only reason I left was due to relocating.

Pros and Cons
onsite cafeteria, plenty of overtime, plenty of growth opportunities
none that I can think of
avatar-of-creator
Batch Operator administrator
Irving, TX - September 8, 2021
Fun and productive
4.0
Ratings
4
Professional growth
3
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
4
Culture and Values
My favorite job. Best people, best environment. We all always had a great time. Got to teach some really sweet people, great use of my UNIX skills.

Pros and Cons
Great lunches!
We had a smoking problem
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Data Analyst
Lake Mary, FL - July 7, 2021
Room for advancement
4.8
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
4
Culture and Values
Worked for Fiserv through a temp agency loved my time there I was treated like a regular employee go a chance to be apart of meetings that rewarded employees for jobs well done or Recognizing employees that were moving on to hire positions.

Pros and Cons
Feeling of a work family
Food in cafeteria was expensive
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Staff Systems Engineer
June 23, 2021
Avoid at all Costs
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Since the selling to First data, the company no longer has decent values. Dont expect raises, dont expect work/life balance. Expect to be overworked and underpaid. Expect 50+ hour weeks as most staff is leaving Leadership is inept and seems to not care. Theres not one alpha leader left. Everyone that was good is either waiting to find something better or has left. They took away 401k for no reason, and now are doing it again at 25% what it used to be. They are not replacing people as they leave, which leaves to infighting and survival of the fittest type culture, or favorites.

Pros and Cons
Absolutely NONE at this time
Avoid at all costs, there are too many cons to list.
avatar-of-creator
Lead Analyst
Lincoln, NE - June 22, 2021
Not a good place to work.
1.6
Ratings
1
Professional growth
2
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
1
Culture and Values
If you fancy being underpaid, working nights and weekends without compensation, being rated on illusory/corporate-speak goals instead of you job performance. If you fancy being beholden to project managers who make impossible promises to banks. If you fancy doing the job of 2-3 (if you are lucky) former employees, if you fancy working with a bunch of untouchable bullies.....well, maybe Fiserv might be the place for you.

Pros and Cons
Remote work opportunities
Low pay, no bonuses, managers who have no clue of your job responsibilities,
avatar-of-creator
Computer Operator
Irving, TX - May 9, 2021
Terrible management
1.8
Ratings
2
Professional growth
1
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
2
Culture and Values
Terrible inconsistency in management. No career path. Extremely low pay. I worked there 9 months and they couldn’t figure out how to attach a printer to the network I was on do I could print.

Pros and Cons
Friendly office
Bad management

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Discussion about Fiserv

Want to know more about Fiserv?
Share your thoughts and ideas about Fiserv with others in our community.
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When was Fiserv founded?
avatar-of-creator
Liam Brown3 years ago
I think 1984.
What industry is Fiserv in?
avatar-of-creator
Isabella Holmes3 years ago
Computer/Internet.
What’s the stock symbol of Fiserv?
avatar-of-creator
Liam Brown3 years ago
FISV.
Where is Fiserv’s HQ?
avatar-of-creator
Isabella Holmes3 years ago
Brookfield, WI.
gender breakdown at Fiserv?
avatar-of-creator
Liam Brown3 years ago
gender ratio is 36.3% female, 63.7% male.
What is the annual revenue of Fiserv?
avatar-of-creator
Benjamin Gardner3 years ago
$5b to $10b.
What’s the name of Fiserv’s CEO?
avatar-of-creator
Liam Brown3 years ago
Jeffery Yabuki.
What’s the average length of tenure at Fiserv?
avatar-of-creator
Liam Brown3 years ago
Typically 4-8 year(s).
what kind of companies did Fiserv employees work for?
avatar-of-creator
Isabella Holmes3 years ago
Large companies before Fiserv.
How often do employees get promoted at Fiserv ?
avatar-of-creator
Isabella Holmes3 years ago
advancement opportunities are medium
Top future employers of Fiserv employees?
avatar-of-creator
Sophie Hayes3 years ago
FIS, Fiserv Output Solutions, IBM, JPMorgan Chase & Co., PNC, Sagent Lending Technologies, Self Employed, Wells Fargo.
Where did employees work before joining Fiserv?
avatar-of-creator
Sophie Hayes3 years ago
ACI Worldwide, Bank of America, First Data, FIS, Hewlett Packard Enterprise, IBM, Open Solutions is now part of Fiserv. Please follow Fiserv at LinkedIn.com/company/Fiserv, Wells Fargo.
Does anyone know the average age of employees at Fiserv?
avatar-of-creator
Sophie Hayes3 years ago
Here’s an estimate I found for Fiserv: 31-40, 41-50.
Where did most of Fiserv employees go to school?
avatar-of-creator
Benjamin Gardner3 years ago
Georgia State University, The Ohio State University, University of Nebraska-Lincoln, University of Phoenix-Utah, University of Wisconsin-Whitewater.
What’s Fiserv’s business mission statement?
avatar-of-creator
Liam Brown3 years ago
"Our mission is to provide integrated technology and services solutions that enable best-in-class results for our clients.".
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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