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3.6
3 ratings
3.7
Salary & Benefits
4.0
Professional growth
3.7
Work-Life balance
3.3
Recognition & Support
3.3
Culture & Values
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Five9 is a publically traded cloud software company. It was founded in 2001 and headquartered in San Ramon, CA. It specializes in Unified Cloud Platform, Contact Center Solutions, Call Center Software, Customer Experience, Customer Service, Sales and Support, Pre-Built CRM Integrations, Workforce Management, and Quality Management. It is a leading provider of cloud contact centre software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. It is the Company's mission to transform contact centres into customer engagement centres of excellence, together with a thorough understanding of the input cost and complexity associated with the running of a contact centre. Five9 offers jobs in the development sector, sales, finance, technical operations, marketing, and training and education.

Company - Public
$100M to $500M
Medium
Multiple locations
Computer Systems Design Companies, Software Publishing Companies
2001
Mike Burkland
What departments Five9 employees work at?
DepartmentsRatio
other occupation30.5%
Computer / IT24.9%
Sales Managers & Supervisors23.5%
Management13.7%
Sales - Other7.4%
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See what companies are similar to Five9
Telecommunications Companies
Large size
Computer Systems Design Companies
Small size
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Team

Professional experience

How many years of experience do Five9 employees have before joining?
Years of experience at Five9: Newcomers: 12%, Experiencers: 10%, Experts: 13%, Veterans: 65%. Five9 employees have 8+ years experience on average before joining.
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Where did Five9 employees work before joining?
Where they've worked before Five9: 8x8, Aspect Software, Cisco. Typical Five9 employees have worked at 8x8.
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8x8
Aspect Software
Cisco
What industries did Five9 employees work in previously?
Industry Background: The most typical industries of Five9: Computer Systems Design Companies, Software Publishing Companies, Telecommunications Companies, Design Firms, Consulting Companies. Five9 employees most likely come from a Computer Systems Design Companies industry background.
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Where did Five9 employees work before joining?
Past employers' size at Five9: Small: 29%, Medium: 20%, Large: 51%. Most Five9 employees have previously worked at large companies.
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Educational background

What did employees at Five9 study?
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Where did employees at Five9 study?
California State University-East Bay
San Francisco State University
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Employee data

How long do people stay in a role at Five9?
Time employed at Five9: <1: 22%, 1-3: 39%, 4-8: 36%, 9-13: 3%, 14-20: 0%, 20+: 0%. Most Five9 employees stay with the company for 1-3 years which is the same as the industry average.
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How does Five9 rank for age & gender diversity?
Gender ratio at Five9: 75.3% Male and 24.7% Female. Age ratio at Five9: 16-20: 0%, 21-30: 25%, 31-40: 32%, 41-50: 26%, 51-60: 15%, 60+: 2%. Five9 rates - 5.3% less female than the industry average. Most Five9 employees are 31-40, which is on par with the industry median age range.
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Career advancement

How does Five9 rank for career advancement?
Career advancement at Five9: high. Five9 ranks high for career advancement which is above the industry average.
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What companies do Five9 employees go on to work at?
Future employers of Five9: 8x8, Bright Pattern, Cogito, Dialpad, EIS Group. People who work at Five9 most typically go on to work for the 8x8.
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8x8
Bright Pattern
Cogito
Dialpad
EIS Group