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Food Services Diet Representative job

Holy Cross HealthSilver Spring, MD
Holy Cross Health jobs

Company

Salary

Skills

Benefits

Company Description

Holy Cross Health is a Hospital & Health Care institute that was founded in 1963 and headquartered in Silver Spring, MD. They have the vision to rehabilitate the patients quickly through their state-of-the-art healthcare facilities. To cure and diagnose the patients, they engage their employees in offering different special services such as Seniors, Neuroscience, Gynecologic Surgery, Maternity, Joints, Cancer, and much more. They entice, enthuse, and appreciate the efforts of their employees and award them different employment benefits such as health insurance, flexible spending account 401K plan, and much more. They prefer to incorporate creative, proactive, and professional candidates who can tackle the pressing situations of the patients carefully. They recruit new employees in different domains such as marketing communication specialists, clinical researchers, major gifts officers, food service cashiers, patient registration representatives, and much more.

Job Description

Responsibilities:
  • Obtains and processes patient meal order requests from patients, family, nursing staff and other hospital staff. Assist with the coordination of diet orders and diet order changes with meal preferences, tray assembly, delivery, nourishments, tube feeding and supplements.
  • Receives requests for diet changes via computer, fax or written format during down time.
  • Makes necessary changes and updates computer, printout and Room Services order system as needed.
  • Processes Room Service customer orders, including patient/family-initiated orders and those patients requiring assistance.
  • Performs all other duties as assigned.
  • Supports the Mission of Trinity Health and Holy Cross Hospital.
Minimum licensure/certification required (if applicable):

Must have or be pursuing high school diploma or equivalent four years of work-related experience.

Minimum Knowledge, Skills, & Abilities Required
  • Ability to communicate clearly, effectively and courteously via telephone, in person or in writing.
  • Ability to read, comprehend and write simple and moderately complex instructions, correspondence and memos in English. Ability to speak and communicate in Spanish is desired.
  • Ability to perform basic arithmetic functions.
  • Ability to use common sense in carrying out written and oral instructions and solving problems.
  • Ability to use computer, fax, printer, calculator, hands free telephone, copy machine, voicemail, paging systems, files and other related machines and clerical tools.
  • Ability to learn, understand and communicate the Carbohydrate Counting and Protein Exchange systems.
What We Offer:
  • Work/life balance
  • Competitive compensation and benefits
  • Commuting expenses assistance
  • Tuition Assistance
  • Student Loan repayment
  • Free parking
  • Employee discount program
  • Employee referral program


Holy Cross Health is an Equal Employment Opportunity (EEO) employer.

Qualified applicants are considered for employment without regard to Minority/Female/Disabled/Veteran (M/F/D/V) status.
Estimated annual salary
$33,060
average
Minimum
$27,768
Maximum
$48,056

TASKS

  • Sell tickets and collect fees from customers.
  • Sell and serve refreshments to customers.
  • Record details of attendance, sales, receipts, reservations, or repair activities.
  • Provide information about facilities, entertainment options, and rules and regulations.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.
  • Service OrientationActively looking for ways to help people.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Tuition Assistance
Employee Discount
Health Insurance

Holy Cross Health

Type

Hospital

Size

Large

Revenue

$100M to $500M

Location

1500 Forest Glen RoadSilver Spring, MD, 20910and others

Founded

1963

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