Job alerts from Freedom Mortgage
Never miss new job openings
No, I'm not interested
bell icon
3.3
50 ratings
3.7
Salary & Benefits
3.0
Professional growth
3.4
Work-Life balance
3.0
Recognition & Support
3.2
Culture & Values
Join the Conversation and  or

Founded in 1990, Freedom Mortgage is a full-service mortgage lender that offers mortgage loans and services. The company has obtained licenses in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands with 8 operation centers across the country. Freedom Mortgage has become a member of the Mortgage Bankers Association and the National Association of Mortgage Brokers. Currently, this company employs more than 5,200 associates who funds more than 6 billion dollars loans monthly as well as serves a portfolio of more than 100 billion dollars. Freedom possesses energetic staff with cutting edge technology. Its IT and processing systems help to approve and process mortgages quickly without diluting quality. Freedom Mortgage provides equal opportunity to the workforce as well as Applicants. Qualified applicants receive consideration on merit only and local applicants are encouraged to apply. The company offers excellent benefits packages including medical to the workforce.

Company - Private
$1M to $2.5M
Large
Multiple locations
Credit Intermediation Companies
1990
Stanley Middleman
What departments Freedom Mortgage employees work at?
DepartmentsRatio
Credit / Loan25.8%
other occupation25.2%
Sales / Retail11.4%
Financial Analysts and Advisors7.5%
Administrative - Other6.1%
Computer / IT - Other5.8%
Management - Other5.4%
You comment as

Team

Professional experience

How many years of experience do Freedom Mortgage employees have before joining?
Years of experience at Freedom Mortgage: Newcomers: 23%, Experiencers: 14%, Experts: 19%, Veterans: 44%. Freedom Mortgage employees have 8+ years experience on average before joining.
You comment as
Where did Freedom Mortgage employees work before joining?
Where they've worked before Freedom Mortgage: Bank of America, JPMorgan Chase & Co., Nationstar Mortgage. Typical Freedom Mortgage employees have worked at Bank of America.
You comment as
Bank of America
JPMorgan Chase & Co.
Nationstar Mortgage
What industries did Freedom Mortgage employees work in previously?
Industry Background: The most typical industries of Freedom Mortgage: Commercial Banking Companies, Insurance Agency & Brokerage Firms, Investment Banking & Securities Brokerage Firms, Finance & Insurance Companies, Consulting Companies. Freedom Mortgage employees most likely come from a Commercial Banking Companies industry background.
You comment as
Where did Freedom Mortgage employees work before joining?
Past employers' size at Freedom Mortgage: Small: 26%, Medium: 19%, Large: 55%. Most Freedom Mortgage employees have previously worked at large companies.
You comment as

Educational background

What did employees at Freedom Mortgage study?
You comment as
Where did employees at Freedom Mortgage study?
Camden County College
Rowan University
You comment as

Employee data

How long do people stay in a role at Freedom Mortgage?
Time employed at Freedom Mortgage: <1: 8%, 1-3: 51%, 4-8: 33%, 9-13: 5%, 14-20: 1%, 20+: 2%. Most Freedom Mortgage employees stay with the company for 1-3 years which is less than the industry average.
You comment as
How does Freedom Mortgage rank for age & gender diversity?
Gender ratio at Freedom Mortgage: 57.6% Male and 42.4% Female. Age ratio at Freedom Mortgage: 16-20: 0%, 21-30: 46%, 31-40: 25%, 41-50: 17%, 51-60: 10%, 60+: 2%. Freedom Mortgage rates - 0.6% less female than the industry average. Most Freedom Mortgage employees are 21-30, which is below the industry median age range.
You comment as

Career advancement

How does Freedom Mortgage rank for career advancement?
Career advancement at Freedom Mortgage: medium. Freedom Mortgage ranks medium for career advancement which is above the industry average.
You comment as
What companies do Freedom Mortgage employees go on to work at?
Future employers of Freedom Mortgage: AnnieMac Home Mortgage, Caliber Home Loans, Carrington Mortgage Services, Mortgage Lending Division, CrossCountry Mortgage, Finance of America Mortgage LLC. People who work at Freedom Mortgage most typically go on to work for the AnnieMac Home Mortgage.
You comment as
AnnieMac Home Mortgage
Caliber Home Loans
Carrington Mortgage Services, Mortgage Lending Division
CrossCountry Mortgage
Finance of America Mortgage LLC

Find your job at Freedom Mortgage

Freedom Mortgage Reviews and Ratings

Have some insight of Freedom Mortgage?
Get the scoop on what others who have experience with Freedom Mortgage think of working there or join the conversation by leaving a review.
puzzle icon
avatar-of-creator
loan service agent
Remote - February 9, 2024
The company was very good to me
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Freedom Mortgage is great place to work and have very caring people on board, I worked with many agent the last 6 years and all professional and caring.

Pros and Cons
Bonuses can be over 800.00 a month in collections
It is a great company and care about its people.
You comment as
avatar-of-creator
Customer Advocate
Moorestown, NJ - November 20, 2023
productive work places. They did fun things for the workers
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I loved working at Freedom. I was sorry that I got laid off from there. I loved my bosses and co workers.

Pros and Cons
The bosses were great
sometimes no OT when it was busy
You comment as
avatar-of-creator
Call Center Supervisor
Marlton, NJ - November 8, 2023
Supportive Colleagues
4.0
Ratings
5
Professional growth
3
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
3
Culture and Values
I began my career with Freedom, in the Call Center as a Support Agent. I was promoted within 14 months to Team Lead. A few months later, was contacted and asked to be a Supervisor. The Mortgage industry is ever changing and very competitive, but also very challenging.

Pros and Cons
Overall was a friendly place to work.
Depending on the business needs at the time, possibility of layoffs, would often happen.
You comment as
avatar-of-creator
Customer Success Specialist IV
September 14, 2023
Move on to the next job listing!
1.8
Ratings
1
Professional growth
5
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
This place pays well and that's where the positives end. The training is horrific and non existent! If you need help from leadership, they will not lift a finger. Sometimes a representative needs help with a customer, but their policy won't allow or they just dont want to.

Pros and Cons
They pay well.
No help from leadership.
You comment as
avatar-of-creator
Customer Service Agent
March 28, 2023
Work environment and Doctor's Appointments
3.6
Ratings
2
Professional growth
3
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
5
Culture and Values
I worked from home for Freedom Mortgage. Their Supervisors were Outstanding however, As a retired Navy Disable Veteran I would of like to see better accommodations for Doctor's appointments which was mandatory for disable veterans....Other than that, it's a good company to work for.

Pros and Cons
Great Christmas Gift and Training and Train
Disable Vets support
You comment as
avatar-of-creator
San Dimas, CA - June 2, 2022
it was a busy environment when you were dealing with Mortgage.
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
it was busy with lots of room to explore. calls are monitored with the mortgage customers for gauging productivity.

Pros and Cons
free lunch and some perks during holidays
busy environment wnd consistent monitoring.
avatar-of-creator
A year ago
I agree they Micro Manage when using the restroom in which it's a mark against you
avatar-of-creator
A year ago
Great Training, Supervisors, and Colleagues
You comment as
avatar-of-creator
Customer Support Specialist
Jacksonville, FL - May 13, 2022
Very Shady Company
1.6
Ratings
2
Professional growth
2
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
Worked for this company 4 months and was laid off with over 80 people and the explanation was that it was a company decision. Then they turned around and sent me an email asking if I would be interested in returning. I thought this was a good company to work for, but now I don't have any trust in them.

Pros and Cons
Benefits after 30 days
Pay is not as they stated and they are not consistent nor very communicable with their employees
You comment as
avatar-of-creator
Loan officer assistant
Chester, PA - April 27, 2022
Horrible management
1.8
Ratings
2
Professional growth
4
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I have worked twice for Freedom Mortgage, management is horrible. They state that they want to crear a fun environment to work but that’s all fluff.

Pros and Cons
Good pay and free lunches.
Management doesn’t care about life balance.
You comment as
avatar-of-creator
Customer Account Specialist
Horsham, PA - March 8, 2022
They did not respect your personal time
3.0
Ratings
3
Professional growth
3
Salary & Benefits
2
Work-Life balance
4
Recognition & Support
3
Culture and Values
Freedom Mortgage did not respect your personal time. You might come in and they say mandatory overtime and you had to pick up your children or a doctors appointment. It did not matter. Also on snow days everyone in the world was letting there employee off but you had mandatory overtime.

Pros and Cons
Free parking and in bad weather your car was shielded
Unprofessional management
You comment as
avatar-of-creator
January 10, 2022
Job that wasn’t for me
3.8
Ratings
1
Professional growth
5
Salary & Benefits
5
Work-Life balance
3
Recognition & Support
5
Culture and Values
I worked here close to 3 months and I resigned due to feeling like the job wasn’t for me and I knew I wasn’t gonna improve

Pros and Cons
Good lunch hours, good benefits, excellent pay
Stressful job dealing with the customers
You comment as
avatar-of-creator
Customer Account Specialist
September 23, 2021
Sweat Shop
2.4
Ratings
3
Professional growth
3
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
2
Culture and Values
Freedom Mortgage had not the best manager or supervisor. No sense of people skills. They also did not use plan old good sense.

Pros and Cons
Plenty of overtime and a great parking lot.
They did not respect you or your personal time.
You comment as

How do I match this company?

How Do I Match This Company?
Are you and Freedom Mortgage a perfect pairing? Let's explore your common touchpoints.
puzzle icon

Discussion about Freedom Mortgage

Want to know more about Freedom Mortgage?
Share your thoughts and ideas about Freedom Mortgage with others in our community.
discussion icon
What’s the gender distribution at Freedom Mortgage?
avatar-of-creator
Benjamin Gardner3 years ago
42.4% female, 57.6% male.
You comment as
What year was Freedom Mortgage founded?
avatar-of-creator
Benjamin Gardner3 years ago
1990.
You comment as
What industry does Freedom Mortgage belong to?
avatar-of-creator
Benjamin Gardner3 years ago
Accounting/Finance.
You comment as
Where is the headquarters of Freedom Mortgage?
avatar-of-creator
Sophie Hayes3 years ago
It’s in Mount Laurel, NJ.
You comment as
What is the annual revenue of Freedom Mortgage?
avatar-of-creator
Liam Brown3 years ago
$1m to $2.5m.
You comment as
Who holds the CEO position in Freedom Mortgage?
avatar-of-creator
Sophie Hayes3 years ago
Stanley Middleman.
You comment as
What’s the average length of tenure at Freedom Mortgage?
avatar-of-creator
Benjamin Gardner3 years ago
Typically 1-3 year(s).
You comment as
what kind of companies did Freedom Mortgage employees work for?
avatar-of-creator
Sophie Hayes3 years ago
Large companies before Freedom Mortgage.
You comment as
what are the chances of career advancement at Freedom Mortgage?
avatar-of-creator
Sophie Hayes3 years ago
medium.
You comment as
Top future employers of Freedom Mortgage employees?
avatar-of-creator
Benjamin Gardner3 years ago
AnnieMac Home Mortgage, Caliber Home Loans, Carrington Mortgage Services, Mortgage Lending Division, CrossCountry Mortgage, Finance of America Mortgage LLC, Freedom Mortgage Corporation, Pacific Union Financial, Spring EQ.
You comment as
Who are the top previous employers of Freedom Mortgage employees?
avatar-of-creator
Benjamin Gardner3 years ago
Bank of America, JPMorgan Chase & Co., Nationstar Mortgage, NewDay USA, PHH Mortgage, Quicken Loans, Wells Fargo, Wells Fargo Home Mortgage.
You comment as
How old are Freedom Mortgage’s employees in general?
avatar-of-creator
Isabella Holmes3 years ago
around 21-30.
You comment as
What were Freedom Mortgage’s employees' top fields of study?
avatar-of-creator
Benjamin Gardner3 years ago
No higher education, Bachelor of Science, Bachelor of Arts.
You comment as
I wanna know Freedom Mortgage’s mission statement, can someone point me to it?
avatar-of-creator
Sophie Hayes3 years ago
here it is: The mission of Freedom Mortgage is to provide mortgage financing with the highest level of customer satisfaction through consistent superior operating results and exemplary customerservice. We will continue to build a corporate culture that values our associates, customers, and community. Utilizing the efficiencies of new technology and the personal touch of our highly trained and motivated professionals, we will deliver solutions and services that exceed our customers’ expectations..
You comment as
What’s a typical day like for you at Freedom Mortgage?
avatar-of-creator
3 years ago
Hell
You comment as
please tell me more about their cash out refinance service
avatar-of-creator
10 months ago
it basically helps the customers get cash from the equity on their home
avatar-of-creator
10 months ago
they have a very detailed explantion on their website 🖥
You comment as
someone please let me know what educational qualification is required
avatar-of-creator
A year ago
MBA for management jobs
avatar-of-creator
A year ago
some positions dont require higher education
You comment as
the leadership & management matters a lot to me
avatar-of-creator
A year ago
very knowledgble and great mentors
avatar-of-creator
A year ago
they reallyy know what theyre doing & its an honor to work with them 😍
You comment as
i heard that they have remote working positions as well
avatar-of-creator
A year ago
AFAIK its available for most positions 😎
avatar-of-creator
A year ago
we have work from home positions 👍
You comment as
heard that they have won many awards for their services
avatar-of-creator
11 months ago
they recieved the Seven Seals Award
avatar-of-creator
11 months ago
dont know bout that but a quick internet search should solve it.. 😛
You comment as
need the pace of work to be well paced.. lol
avatar-of-creator
11 months ago
i dont know how to explain but its fast paced & chill at the same time...
avatar-of-creator
11 months ago
Fast paced but its a lot of fun if you enjoy ur wokr
You comment as
customers seem to be very happy with their mortgage calculators
avatar-of-creator
11 months ago
they have provided a free mortgage calculator for customers 🧮
avatar-of-creator
11 months ago
the customers can easily do it through the claculator that is provided
You comment as
Could someone tell me if they are only located in New Jersey
avatar-of-creator
11 months ago
Virginia, Arizona, Florida 📍
avatar-of-creator
11 months ago
New Jersey, California, Michigan
You comment as
im told that career development is excellent here
avatar-of-creator
A year ago
we also have annual leardership conference within the company
avatar-of-creator
A year ago
we have a mentorship programs & tutiion assistance as well 😇
You comment as
would love to know a few of the questions asked during the interview
avatar-of-creator
11 months ago
what makes you want to work with us? 🤠
avatar-of-creator
11 months ago
what do you value most at work/
You comment as
please let me know how feedback is provided
avatar-of-creator
A year ago
we have a monthly feedback session
avatar-of-creator
A year ago
very productive and encouraging 🙌
You comment as
Im so glad that they do so much for our military community
avatar-of-creator
11 months ago
continouse dontations to USO
avatar-of-creator
11 months ago
they always show their love and appreciation to them
You comment as
Fingers crossed that the promotion process is good 🤞
avatar-of-creator
A year ago
Far better than my previous company for sure
avatar-of-creator
A year ago
the mentoring helps immensely
You comment as
im told that the customers can get prequalified for a home loan
avatar-of-creator
11 months ago
it can be done online on there website
avatar-of-creator
11 months ago
there are a few questions and a small form to fill
You comment as
heard the customers can calculate the mortgage rates themselves
avatar-of-creator
A year ago
yes they have access to a free calculator on the website
You comment as
i hear that they also believe in giving back to the community 🤗
avatar-of-creator
A year ago
they provide donations to Salvation Army, Feeding America etc.
avatar-of-creator
A year ago
support disaster stricken areas and helping to end hunger
You comment as
share a few of the pros and cons of working here please 🙂
avatar-of-creator
11 months ago
the management can be a bit rigid in a few matters
avatar-of-creator
11 months ago
very good career advancement opportunities 🧗
You comment as
i always look for a flexible workplace 👀
avatar-of-creator
11 months ago
they have been very plesant and flexible
avatar-of-creator
11 months ago
yes they are.... 🥳
You comment as
please let me know what kind of loan services we provide
avatar-of-creator
10 months ago
to buy a home
avatar-of-creator
10 months ago
refinancing or refinancing and getting cash 💰
You comment as
wonder what are the benefits of cash out refinance 🤔
avatar-of-creator
11 months ago
a lot of our customers use it to consolidate debt
avatar-of-creator
11 months ago
it helps customers get cash for other imporant & pressing matters
You comment as
Wanna know what kind services they offer the customers
avatar-of-creator
11 months ago
i work in the Home Loan Department 🏡
avatar-of-creator
11 months ago
Loan services, refinancing and home loans
You comment as
its great that the company has options for the customers to go paperless
avatar-of-creator
11 months ago
all customers have to do is sign up via email 📧
avatar-of-creator
11 months ago
Cutomers can also recieve quick and easy access to the loan details ✨
You comment as
someone please let me know if they are part of a union
avatar-of-creator
11 months ago
nope they are not a part of any union 🙅
You comment as
can anyone tell me what kind of benefits are provided to the employees
avatar-of-creator
11 months ago
we get plent of holidays & PTO
avatar-of-creator
11 months ago
health, dental, vision insurance, supplemental life insurance
You comment as
Hope that the work culture is wonderful
avatar-of-creator
11 months ago
a very nice working environment
avatar-of-creator
11 months ago
Grateful that we do not have to deal with office politics 🙏
You comment as
wanna know if they provide refinancing services as well
avatar-of-creator
11 months ago
yes the do, VA & FHA refinancing 👍
You comment as
fingers crossed that they are diverse and inclusive at the workplace 🤞
avatar-of-creator
11 months ago
an inclusive culture helps us work better
avatar-of-creator
11 months ago
we have a very welcoming & respectful work environment 🤗
You comment as
wonder what kind of loans we help the customer with for buying homes
avatar-of-creator
11 months ago
conventational loans , FHA loans
avatar-of-creator
11 months ago
USDA loans, conventional loans, FHA loans, VA loans
You comment as
someone told me that employees are credit checked
avatar-of-creator
11 months ago
there is no credit checks ❎
avatar-of-creator
11 months ago
yeah there are for certain positions
You comment as
Wondering what kind of jobs are available
avatar-of-creator
11 months ago
there is an opening for a senior SQL developer
avatar-of-creator
11 months ago
mortgage loan processsor , business intelligence developer 😘
You comment as
customers love working with us because of our continued support 🤝
avatar-of-creator
A year ago
their services are really exceptional
avatar-of-creator
A year ago
they always bring a human touch and care to each client
You comment as
a friend told me that they hire people without any experience as well
avatar-of-creator
11 months ago
if you are a good fit for the job it does not matter
avatar-of-creator
11 months ago
Fresh graduates are hired here
You comment as
heard they are currently running a 4th of July promotion
avatar-of-creator
A year ago
All of the details are listed on their website
You comment as
SO anxious about my upcoming interview
avatar-of-creator
A year ago
Ask questions to them too.. it shows initiative
avatar-of-creator
A year ago
be honest and keep our calm
You comment as
wonder what kinds of cash out refinance are provided
avatar-of-creator
10 months ago
for VA cash is only for military personnels, veterans & spouses of deceased militaery
avatar-of-creator
10 months ago
conventional & FHA cash our refinance 😊
You comment as
Wondering if we get maternity leaves & if so when can we leave
avatar-of-creator
A year ago
i think you can take one after 1 year 🤔
You comment as
hope that the salary raises are given each year
avatar-of-creator
A year ago
not as often as id like it
avatar-of-creator
A year ago
the raises are given yearly ⚡
You comment as
please let me know what kind of dress code is required here 🙏
avatar-of-creator
11 months ago
business casual dress code
avatar-of-creator
11 months ago
there is no code but its an unspoken rule to wear bussiness casual
You comment as
Job alerts from Freedom Mortgage
Never miss new job openings
No, I'm not interested
bell icon

Disclaimer

informationLENSA generates certain information provided on this website by compiling and analyzing publicly available data and data from employees/former employees. All company names are the registered trademarks of their original owners. The use of any trade name or trademark does not imply any association with the third-party company. None of the information provided is endorsed in any way by any of the companies mentioned. We do not guarantee the accuracy, currency, or suitability of this information (including regarding demographics or salary estimate) and you are responsible for how you use it. ALL INFORMATION IS PROVIDED “AS IS” AND “WITH ALL FAULTS”. We are not responsible for nor endorse third party content on our website. If you notice any inaccurate information or information you think is proprietary you can email us at [email protected]. See our Terms and Conditions and Community Guidelines for more information.
1
Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Freedom Mortgage a perfect pairing? Let's explore your common touchpoints.