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2.9
20 ratings
3.0
Salary & Benefits
1.0
Professional growth
3.6
Work-Life balance
3.5
Recognition & Support
3.5
Culture & Values
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The friendly Ice cream was established in 1935 majorly as a 'friendly' place where families can enjoy meals together. The restaurant is committed to providing a sumptuous menu for customers to choose from for their own delight, making each menu one that families, children would remember for a long time. Located in Massachusetts, the company aims to foster the values of innovation, quality, research, and creativity into their menus to provide excellent services to customers. In all these, they see employees at the heart of goal achievement and fulfillment. With benefits ranging from 401(k), life insurance, disability benefits to paid holidays and vacations, and many more, employees are encouraged to give in their bests. The company offers opportunities for career development as cooks, servers, greeters, ice cream scoopers, managers, and many more.

Company - Private
$2B to $5B
Large
Multiple locations
Full-Service Restaurants, Limited-Service Restaurants
1935
John M. Maguire
What departments Friendly's Ice Cream employees work at?
DepartmentsRatio
Servers / Bartenders36.7%
other occupation36.2%
General and Operations Managers18%
Cooks / Food Preparation9.1%
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Team

Professional experience

How many years of experience do Friendly's Ice Cream employees have before joining?
Years of experience at Friendly's Ice Cream: Newcomers: 46%, Experiencers: 22%, Experts: 12%, Veterans: 20%. Friendly's Ice Cream employees have less than 3 years experience on average before joining.
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Where did Friendly's Ice Cream employees work before joining?
Where they've worked before Friendly's Ice Cream: Burger King, Dunkin' Donuts, Five Guys Burgers & Fries. Typical Friendly's Ice Cream employees have worked at Burger King.
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Burger King
Dunkin' Donuts
Five Guys Burgers & Fries
What industries did Friendly's Ice Cream employees work in previously?
Industry Background: The most typical industries of Friendly's Ice Cream: Limited-Service Restaurants, Full-Service Restaurants, Traveler Accommodation Companies, RV Parks / Recreational Camps / Dormitories, Niche Retailers. Friendly's Ice Cream employees most likely come from a Limited-Service Restaurants industry background.
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Where did Friendly's Ice Cream employees work before joining?
Past employers' size at Friendly's Ice Cream: Small: 36%, Medium: 9%, Large: 55%. Most Friendly's Ice Cream employees have previously worked at large companies.
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Educational background

What did employees at Friendly's Ice Cream study?
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Where did employees at Friendly's Ice Cream study?
Bay Path University
Johnson & Wales University-Providence
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Employee data

How long do people stay in a role at Friendly's Ice Cream?
Time employed at Friendly's Ice Cream: <1: 1%, 1-3: 12%, 4-8: 47%, 9-13: 24%, 14-20: 10%, 20+: 6%. Most Friendly's Ice Cream employees stay with the company for 4-8 years which is the same as the industry average.
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How does Friendly's Ice Cream rank for age & gender diversity?
Gender ratio at Friendly's Ice Cream: 47.9% Male and 52.1% Female. Age ratio at Friendly's Ice Cream: 16-20: 2%, 21-30: 67%, 31-40: 14%, 41-50: 6%, 51-60: 8%, 60+: 3%. Friendly's Ice Cream rates - 9.1% more female than the industry average. Most Friendly's Ice Cream employees are 21-30, which is on par with the industry median age range.
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What are the top roles at Friendly's Ice Cream?
Top roles of Friendly's Ice Cream: Server, Waitress, General Manager, Manager, Cook. The top role at Friendly's Ice Cream is Server.
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Server
Waitress
General Manager
Manager
Cook

Career advancement

How does Friendly's Ice Cream rank for career advancement?
Career advancement at Friendly's Ice Cream: very low. Friendly's Ice Cream ranks very low for career advancement which is same as the industry average.
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What companies do Friendly's Ice Cream employees go on to work at?
Future employers of Friendly's Ice Cream: Arby's, Cracker Barrel, Denny, Dunkin' Brands, Olive Garden. People who work at Friendly's Ice Cream most typically go on to work for the Arby's.
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Arby's
Cracker Barrel
Denny
Dunkin' Brands
Olive Garden

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Discussion about Friendly's Ice Cream

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Share your thoughts and ideas about Friendly's Ice Cream with others in our community.
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When was Friendly's Ice Cream founded?
avatar-of-creator
Liam Brown3 years ago
1935.
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What industry does Friendly's Ice Cream belong to?
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Benjamin Gardner3 years ago
Restaurant/Food Service.
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Where is the headquarters of Friendly's Ice Cream?
avatar-of-creator
Sophie Hayes3 years ago
It’s in Wilbraham, MA.
You comment as
gender breakdown at Friendly's Ice Cream?
avatar-of-creator
Benjamin Gardner3 years ago
gender ratio is 52.1% female, 47.9% male.
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What is the annual revenue of Friendly's Ice Cream?
avatar-of-creator
Benjamin Gardner3 years ago
$2b to $5b.
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What’s the name of Friendly's Ice Cream’s CEO?
avatar-of-creator
Sophie Hayes3 years ago
John M. Maguire.
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What’s the average length of tenure at Friendly's Ice Cream?
avatar-of-creator
Isabella Holmes3 years ago
Typically 4-8 year(s).
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what kind of companies did Friendly's Ice Cream employees work for?
avatar-of-creator
Isabella Holmes3 years ago
Large companies before Friendly's Ice Cream.
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How often do employees get promoted at Friendly's Ice Cream ?
avatar-of-creator
Sophie Hayes3 years ago
advancement opportunities are very low
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who are employees usually hired by after leaving Friendly's Ice Cream?
avatar-of-creator
Sophie Hayes3 years ago
Arby's, Cracker Barrel, Denny, Dunkin' Brands, Olive Garden, Panera Bread, Self Employed, Walmart.
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Who are the top previous employers of Friendly's Ice Cream employees?
avatar-of-creator
Liam Brown3 years ago
from what i found these companies Burger King, Dunkin' Donuts, Five Guys Burgers & Fries, Journeys, McDonald's, Six Flags, Taco Bell, Walmart.
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What’s the average age at Friendly's Ice Cream?
avatar-of-creator
Isabella Holmes3 years ago
21-30.
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Where did most of Friendly's Ice Cream employees go to school?
avatar-of-creator
Sophie Hayes3 years ago
Bay Path University, Johnson & Wales University-Providence, Johnson and Wales University, Ludlow High School, Springfield Technical Community College.
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What’s Friendly's Ice Cream’s business mission statement?
avatar-of-creator
Isabella Holmes3 years ago
"Our Vision is, Making the World Friendly, One Scoop at a TimeOur Mission is, We Create Memories by Bringing Family & Friends TogetherOur Value are:We are Friendly!We are nuts about our Guests and Retail Consumers!We dish up support for families in our Community.We believe profit is the cherry on top of our Sundae.".
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How often are the employees promoted here?😐
avatar-of-creator
7 months ago
can take a year or two depending on the progress of employees😙
avatar-of-creator
7 months ago
Company makes promotions like on yearly basis but if you are behind the criteria it can take a little longer than just a year
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Would anyone share their job experience at this place?🙃
avatar-of-creator
7 months ago
decent for a part timer😀
avatar-of-creator
7 months ago
very benificial it has been for me and I am not leaving this place any sooner😂
You comment as
Is there any day care facility here for working momies?
avatar-of-creator
9 months ago
asled for it and was told there arent any
avatar-of-creator
9 months ago
nope,no such thing
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Is there any age limitation for those who want to join the company?
avatar-of-creator
7 months ago
>=18
avatar-of-creator
7 months ago
its 18😀
You comment as
Can I have a week off every month for my therapy session?
avatar-of-creator
8 months ago
no it wont go like that,but a chat would management could help so try out😉
avatar-of-creator
8 months ago
they let us have decent enough time off already,plus the hours arent that long,pretty sure you can figure time out for your therapy sessions without needing to have days off
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Do they take freshers means person without any job experience?
avatar-of-creator
7 months ago
I was afraid they wouldn’t hire a fresher here but to my surprise I was hired and yeah they will hire you as well,just be honest with your work
avatar-of-creator
7 months ago
Yes I was appointed as a fresh graduate😇
You comment as
Heard you guys are told to come in uniform everyday, really so?🤔
avatar-of-creator
8 months ago
Can confirm that for ya
avatar-of-creator
8 months ago
Sure there is a unifrorm and its up to the company to give that uniform to you
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How has your time with the management been so far?😄
avatar-of-creator
8 months ago
didn’t witness anything arrogant or unpleasant from them for now its going good
avatar-of-creator
8 months ago
management is nice to each and every one of us and we are all at good terms with them😪
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Do the interview questions be hard or anything?🙄
avatar-of-creator
9 months ago
If you are nervous it will be tough for you but if you are relaxed it will be a piece of cake
avatar-of-creator
9 months ago
questions wouldn’t be that hard just dont lose your confidence
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Does this place operate in multiple shifts?🥱
avatar-of-creator
8 months ago
Still remember I was offered to choose one out of the two shifts
avatar-of-creator
8 months ago
The place operates in day and night shifts bud
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informationLENSA generates certain information provided on this website by compiling and analyzing publicly available data and data from employees/former employees. All company names are the registered trademarks of their original owners. The use of any trade name or trademark does not imply any association with the third-party company. None of the information provided is endorsed in any way by any of the companies mentioned. We do not guarantee the accuracy, currency, or suitability of this information (including regarding demographics or salary estimate) and you are responsible for how you use it. ALL INFORMATION IS PROVIDED “AS IS” AND “WITH ALL FAULTS”. We are not responsible for nor endorse third party content on our website. If you notice any inaccurate information or information you think is proprietary you can email us at [email protected]. See our Terms and Conditions and Community Guidelines for more information.
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Friendly's Ice Cream a perfect pairing? Let's explore your common touchpoints.