As Front Desk Managers, we are in charge of the front desk staff. We are the key role players in the reception and support part of a hotel. We supervise the regular operations of front desks and reception units for business. We are tasked with training and overseeing staff, and leading administrative and clerical activities. We also respond efficiently to customer complaints and questions. Preparation of budgets and reports for presentation is also our duty.
Core tasks:
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