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Front Office Coordinator job

American Hearing Aid Associates jobs

Company

Salary

Skills

Job Description

Overview:

A private Hearing Healthcare practice in Gig Harbor, WA is looking for an energetic and motivated individual to manage the front office and represent our practice with professionalism.

*Person can also work out of Tacoma depending on commute

Responsibilities:
  • Handle patient calls and effectively manage schedule.
  • Contact patients to confirm appointments.
  • Track and report daily scheduling metrics.
  • Effectively handle telephone inquiries.
  • Greet patients immediately upon their arrival and provide excellent customer service.
  • Maintain patient records in billing/scheduling system and in hard copy.
  • Type correspondence for professionals.
  • Provide back-up billing support.
  • Will be taught how to clean and do minor repair of hearing aids.
Qualifications:
  • High School Diploma or GED required, Associates degree preferred
  • 2 years front office experience, preferably in a medical setting.
  • Must be computer literate in all Microsoft Office programs.
  • Must be able to work well independently and be detailed-oriented

The ideal candidate will also possess:

  • Excellent people and customer service skills
  • Ability to handle heavy phone work and provide top-notch service.
  • Strong organizational skills.
  • Excellent communication skills.

SDL2017

Estimated annual salary
$42,453
average
Minimum
$33,962
Maximum
$51,550

TASKS

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Maintain medical records, technical library, or correspondence files.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

American Hearing Aid Associates

Type

Company - Private

Size

Small

Revenue

$50M to $100M

Location

Multiple locations

Industry

Marketing/Advertising/PR
Customer Service
Consulting/(Non-Executive) Management

Founded

1995

CEO

Vince Russomagno

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Front Office ProfessionalAmerican Hearing Aid AssociatesOld Westbury, NY
Currently hiring a full time Front Office Professional! Essential job functions: *Handling patient calls *Scheduling appointments *Tracking and reporting daily scheduling metrics *Greeting patientsRead more
Front Office AssistantAmerican Hearing Aid AssociatesWest Babylon, NY
Looking to hire a part time Front Office Assistant! Key functions: *Handling patient phone calls *Managing the schedule *Greeting patients *Performing other related duties Key qualifications: *A highRead more
Audiologist InAmerican Hearing Aid AssociatesAlbuquerque, NM
Please Enable Cookies to ContinuePlease enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.Welcome pageReturningRead more
Audiologist InAmerican Hearing Aid AssociatesPort Townsend, WA
Please Enable Cookies to ContinuePlease enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.Welcome pageReturningRead more
Audiologist In , PennsylvaniaAmerican Hearing Aid AssociatesNarberth, PA
Please Enable Cookies to ContinuePlease enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.Welcome pageReturningRead more
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