Please Enable Cookies to ContinuePlease enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.Welcome pageReturning Candidate?Front Office Coordinator (Medical/Healthcare)LocationUS-ValenciaPosted Date17 hours ago(7/3/2019 3:31 PM)Job ID2019-5561Experience (Years)2CompanyFront Office Coordinator (Medical/Healthcare)CategoryAdministrative/Clerical - Front Office PersonOverviewA private medical practice in Valencia, CA is looking for an energetic and motivated individual to manage the front office and represent our practice with professionalism. This person will have the opportunity to grow with the practice therefore needs to be a self-starter with excellent communication skills, leadership qualities, and show attention to detail. Essential Duties and Responsibilities: Handle patient calls and effectively manage scheduleMake sales calls (warm/cold calls) to patient database for appointments.Confirm appointments.Track and report daily scheduling metrics. Effectively handle telephone inquiries.Greet patients immediately upon their arrival and provide excellent customer service.Will be taught how to clean and do minor repair of hearing aidsPosition Qualifications: High School Diploma Required; 4-year degree a plus (healthcare)2-4 years front office experienceBi-lingual (English-Spanish) a PLUS!Experience in sales a PLUS! (retail sales, inside sales, telemarketing, etc.)Must be computer literate in all Microsoft Office programs.The ideal candidate will also possess:Excellent people and customer service skillsAbility to handle heavy phone work and provide top-notch service.Strong organizational skills.Prior medical/healthcare office experience neededIndependent-worker, thinks on their feet. Associated topics: care, clinic, family medicine physician, family practice, family practice physician, general practice, outpatient, physician, practice physician, primary care
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Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Maintain medical records, technical library, or correspondence files.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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