Working as Front Office Managers, we oversee office staff. We manage scheduling, employee relations, and training. Overseeing and helping with all front desk operations. We manage the daily activities of the front office. We recruit and manage all front office staff. Developing and attaining performance goals and objectives is our duty. We evaluate performance and manage accordingly. We prepare and conduct training sessions with staff. Serving as a liaison between administration and business departments is our responsibility. We coordinate office procedures with the front office staff. We ensure smooth flow of exceeding corporate timelines.
- implement and follow Company Reimbursement Policies and Procedures
- provide help and coverage for front office function as needed
- manage all work inquiries
- write up and schedule work orders
- manage and oversee the day to day operations of the Front Office
- mentor team members in order to provide superior customer service
- resolve internal and external service complaints