Full-time Patient Services Representative job

Midwest Orthopaedic Consultants jobs

Company

Salary

Skills

Benefits

Job Description

Job Description

Patient Service Representative

Our Team

Midwest Orthopaedic Consultants has earned a reputation for supplying timely and high quality medical services. Our patients come first, and our employees play an important role in providing services and maintaining our reputation. We offer 401k, health, dental, vision, and other great benefits. We help subsidize membership fees for Lifetime Fitness! We are proud of our teamwork and friendly driven atmosphere to provide patient success.

Day in the Life

This position will primarily be responsible to assist patients with the registration process while upholding exceptional professionalism and providing excellent patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greet patients and visitors in a warm and professional manner.
  • Register patient according to established protocol.
  • Patient's demographics are checked for accuracy.
  • Insurance verification thru Payerpath or Ecare.
  • Referral verification thru ERMA.
  • Collect co-pays and outstanding balances.
  • Assist patient to complete all necessary forms and documentation including medical insurance.
  • Schedule follow ups, MRI and EMG appointments.
  • Answer messages and type notes from EHR.
  • Scan patient records into EHR.
  • Safeguard patient privacy and confidentiality.
  • Meaningful use is captured in EHR.
  • Answering phones.
  • Set up charts for next day clinic.
  • Interoffice any paperwork to go to other office/distributing incoming mail.
  • Operate credit card machine.
  • Ensure that office is closed and locked up properly.
  • Keep waiting and reception areas well maintained, neat and clean.

COMPETENCIES:

  • Ability to to speak and write in English
  • Excellent interpersonal, teamwork and communication skills verbal & written.
  • Ability to multi-task and work in fast paced environment.
  • Ability to work with minimal guidance and work in a timely organized manner.
  • Knowledge on operates basic office equipment such as telephone, fax, and computer
  • Knowledge of medical terminology
  • Punctuality and flexibility

EDUCATION AND EXPERIENCE REQUIRED:

  • High School Diploma or equivalent.
  • Knowledge of healthcare insurance preferred.
  • Experience with EHR and PM programs.
  • Basic knowledge of computer and internet. Ability to learn other programs.
  • Previous experience with EHR and Allscripts PM programs.
  • Healthcare industry knowledge helpful.
  • Evenings and Saturdays required when needed

Working Conditions/Physical Demands:

  • Sitting, and talking for long periods of time while operating a telephone.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close, distance, color, and peripheral vision, and the ability to adjust focus.
  • The noise level in the work environment is usually moderate such as found in a normal business office with computers.
  • Required travel between both location offices Oak Lawn, and Orland Park.

Midwest Orthopaedic Consultants is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, Veteran status, disability or national origin.



Job Posted by ApplicantPro
Estimated annual salary
$28,283
average
Minimum
$25,897
Maximum
$41,630

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Dental InsuranceHealth Insurance
Vision Insurance
401K Plan

Midwest Orthopaedic Consultants

Type

Company - Private

Size

Small

Revenue

$10M to $25M

Location

Orland Park, IL, and others

Industry

Healthcare

Job Filters

Communication Specialist (Call Center)Midwest Orthopaedic ConsultantsOrland Park, IL
Midwest Orthopaedic Consultants is looking to hire a compassionate, patient focused Part-time Communications Specialist to join our call center here in Orland Park! Our TeamMidwest Orthopaedic Consultants has earned a reputation for supplying timely and...Read more
Medical AssistantMidwest Orthopaedic ConsultantsOrland Park, IL
Medical Assistant Our TeamMidwest Orthopaedic Consultants has earned a reputation for supplying timely and high quality medical services. Our patients come first, and our employees play an important role in providing services and maintaining our reputation...Read more
Radiology TechnologistMidwest Orthopaedic ConsultantsOak Lawn, IL
Midwest Orthopaedic Consultants is ready to add a FULL-TIME Radiology Technologist to our clinics in Orland Park, IL and Oak Lawn, IL. Do you have the ability to handle a high volume of patients? Have you been searching for a part-time job? Are you ready...Read more
Surgical CoordinatorMidwest Orthopaedic ConsultantsOrland Park, IL
Midwest Orthopaedic Consultants is looking for an organized go-getter to assist with scheduling surgeries at our clinics in Orland Park, IL and Oak Lawn, IL as a full-time Surgical Coordinator. Do you enjoy organizing so much that you wish everyone would...Read more
Clinical CoordinatorMidwest Orthopaedic ConsultantsOrland Park, IL
Are you interested in using your leadership skills to advance your career in healthcare? Do you tend to "see the big picture?" Midwest Orthopaedic Consultants of Illinois is looking to hire a Clinical Coordinator to join our amazing team and help direct us...Read more

Closed Job Filters

Financial Services CoordinatorMidwest Orthopaedic ConsultantsOrland Park, IL
Our Team Midwest Orthopaedic Consultants has earned a reputation for supplying timely and high-quality medical services. Our patients come first, and our employees play an important role in providingRead more
Medical AssistantMidwest Orthopaedic ConsultantsOak Lawn, IL
RegistryMedical Assistant Our Team Midwest Orthopaedic Consultants has earned a reputation for supplying timely and high quality medical services. Our patients come first, and our employees play anRead more
Full-time Patient Services RepresentativeMidwest Orthopaedic ConsultantsOak Lawn, IL
Patient Service Representative Our Team Midwest Orthopaedic Consultants has earned a reputation for supplying timely and high quality medical services. Our patients come first, and our employees playRead more
Surgical Scheduling CoordinatorMidwest Orthopaedic ConsultantsOrland Park, IL
Midwest Orthopaedic Consultants is currently looking for a Full Time Surgical Scheduling Coordinator to join the Surgical Clearance Team! Our Team Midwest Orthopaedic Consultants has earned aRead more
MRI TechnologistMidwest Orthopaedic ConsultantsOak Lawn, IL
Our Team Midwest Orthopaedic Consultants has earned a reputation for supplying timely and high quality medical services. Our patients come first, and our employees play an important role in providingRead more
Similar jobs in the area
Patient Service RepHinsdale Orthopedic AssociatesNew Lenox, IL
Hinsdale Orthopaedics, a division of Illinois Bone and Joint Institute, currently has a position available for a full time Patient Service Representative in our New Lenox office. Duties include answering patient phone calls, making appointments...Read more
Overview: Grove Dental Associates - Bolingbrook, IL Patient Service RepresentativeJoin Us in Transforming the Dental ExperienceImagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use...Read more
GENERAL SUMMARY: Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations...Read more
Edward-Elmhurst is a 736-bed system that includes three hospitals # Edward Hospital in Naperville, Elmhurst Hospital and Linden Oaks Behavioral Health (on the Edward campus), and an extensive ambulatory care network that provides comprehensive healthcare...Read more
gig jobs
Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're at it - there's never been a better time to join Shipt...Read more
The _*Patient Service Representative*_ reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory...Read more
gig jobs
Night Order Selector - Start at $17.50/Hour + Up to $1,000 Sign-OnEuropean Imports - Arlington Heights, IL - Night Order SelectorWorth, IL
EUROPEAN IMPORTS IS NOW HIRING Night Order Selectors in Arlington Heights, IL Starts at $17.50/Hour Up to $1,000 Sign-On Bonus Full Benefits Package Job Summary: Under general supervision, the associate will accurately and efficiently select products in...Read more
Patient Service RepNorthwestern MedicineChicago, IL
Informs patients of any delays or changes in appointment status. Completes patient registration as needed. High school diploma or GED equivalent.Read more
Patient Service RepAdvocate Aurora HealthDowners Grove, IL
If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015…Read more
Location: New Lenox, IL Full-Time Westside Overview Westside is a culture first organization that cares how our Patient Service Representatives feel on a daily basis. We foster a safe environment where Patient Service Representatives are free to be...Read more
Position Requirements: High school diploma or equivalent. 1~2 years in a medical setting or equivalent.2~3 years of customer service experience in a high volume, multiple task, high stress environment.Experience handling difficult callers, customers and...Read more
Edward-Elmhurst is a 736-bed system that includes three hospitals - Edward Hospital in Naperville, Elmhurst Hospital and Linden Oaks Behavioral Health (on the Edward campus), and an extensive ambulatory care network that provides comprehensive healthcare...Read more
Show more jobs
500+ more jobs

Similar jobs

The Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and...Read more
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Benefits (Medical-Dental-Vision-PTO) / Available to work Mon 8a-6:30p & Tues-Fri 8:45a-4:45p EST - As a Patient Scheduling Rep you'll: Collect all required patient information, including...Read more
GENERAL SUMMARY: Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations...Read more
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Salary / Full Benefits / Flexible and relaxed small team work environment - As a Data Entry / Office Assistant you'll: Provide administrative & customer support across all departments...Read more
[Office Assistant / Remote] - Anywhere in U.S. / Competitive Pay / Comprehensive Health Plans / PTO / Retirement Savings - As an Administrative Assistant you'll: Assist with all activities involved in the scheduling and implementation of monitoring reviews...Read more
Overview This position performs check-in/check-out functions at point of service areas. Greets patients and families on arrival to clinic area. This position also has accountability to Outpatient Surgical admissions, Outpatient laboratory services and...Read more
POSITION PURPOSE AND SUMMARY Processes the admission/registration function for patients entering the health care organization in accordance with all hospital policies. EDUCATION/EXPERIENCE: High school graduate or equivalent 1-year business related...Read more
Overview: Shift: Monday-Friday 11am-8pmConcentra, one of the largest health care companies in the nation, has an opening for a Patient Service Specialist. Working in the front office is one of the most important roles in our company. You are the face of...Read more
The Patient Services Representative greets and responds to the needs of incoming patients and families. The Patient Services Representative facilitates the flow of patient volume including patient check-in, check-out, scheduling appointments, and other...Read more
Position Requirements: High school diploma or equivalent.Required to pass 6 week MSO training program immediately after hire to be assigned to a practice.Two to three years customer service experience in a high~volume, high~stress environment.Experience...Read more