GameStop

When I applied for GameStop I was unaware what I was getting myself into. I had only worked there for about a month or so, it was only during the summer. Most of my time there was training on new games coming out. I barely got to interact with customers. There was never a schedule. I was just told to come in a day in advance. Because of this, my pay was nothing to smile at. It was low. Really low. One day they just stopped asking me to come in. They never formally fired me so I couldn’t request unemployment. I ended up finding a newer job.

Passed around from store to store for 3 years. Trained other employees, worked events, was told I would be a good candidate for keyholder but I had a genetic disease that my manager said MIGHT keep me from coming in to open the store one day, so I couldn't get promoted. Even with the discussion that getting a promotion would let me afford insurance to get preventative medications, I was still denied. Got traded to another store, where I worked through Black Friday weekend with only 6 hours of rest, then got fired over Facebook Messenger.

It depends on the store leader you work for and the culture they create and what demands the company is sending down. The work family I built is amazing. What made it awful are the extreme expectations sent down by the company. Lack of payroll hours. No company wide training for employees to learn to actually do the job. It is very much a trial by fire environment. Little to no work life balance. All mgmt positions require you to have open availability. As a store manager you are required to close at least two days a week, work Friday and Saturday, work one Sunday a month minimum. Attend after hours inventories, midnight and late night events. As a store leader your week is 44 hours- with start and stop times that fall outside of many daycare centers hours by the time you clock out and drive there. The shifts required make it extremely hard to have family life balance- this job best suited for those who don't have younger children or have a partner with a 7-3 type job.

I was NEVER fully trained, I was given tips and was expected to know things I was never taught. I had access to the cash drawer key as a guest associate because no one could keep track of where it was. I was completing tasks given to SGA’s on top of my own tasks, and then watched the SGA check off those tasks as if they did them. I had an SGA make very very unprofessional comments. Everyone was always talking about someone else, manager about the SGA’s, and visa versa. SGA’s we’re mostly on their phones, and considered training just having Guest Associates complete all of the SGA’s responsibilities. Just a complete and utter mess. I was hired the same day as a ps5 event and was put outside with no training to control the line outside and inform them on deals I knew nothing about.

Originally worked for GameStop through an electric company, however I had to make a transition due to finances and their associated requirements. Not too bad of a company to work for. Initially there was a misunderstanding between ethnicities due to whatever reason, I think it was just ignorance, but the feeling of being able to provide help to people in need is a feeling like no other! To be honest, after a while it started to feel like the company really didn't genuinely care about the customers, and it was all just for the profit. I started to come to grips with the fact that no matter how much a customer service rep tried to go the extra mile and make sure some type of justice got served, it wasn't given the same degree of authentic concern by higher ups. It began to bring the mind politicians, and how they operate just to win the numbers game, and once they win it, that's all they really care about. However, I now understand that's how business is unfortunately.

I put in 14 years with Gamestop, was let go in July of 2007, the reason they gave me was that my position was abolished, but I saw my position posted on several job boards. I believe I was let go because I was the highest paid person in my position, and I had 14 years of seniority.

Always over working but also cutting hours. Nothing was ever to their standards. They switched store set up constantly, despite push back.

I've been with this company for fifteen years and have worked my way up to management and I would not waste any more of my time. Between militray moves and trying to find a good work/life balance was very difficult with this company, and on top of that towards the end after dealing with trauma I have never been more disappointed in higher management in taking care of their employees. If your looking for a job that takes up all your time and energy just to get you no where then by all means get paid that minimum wage. If your looking to grow in this company it may very well be short lived.