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3.3
235 ratings
3.6
Salary & Benefits
2.0
Professional growth
3.8
Work-Life balance
3.5
Recognition & Support
3.9
Culture & Values
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Geek Squad was founded in 1994 and an Agent covered the market on a bicycle. Geek Squad became very successful with this approach and in 2002, the company became part of Best Buy and together provided trusted and expert service for millions of customers. Agents of Geek Squad are available in every Best Buy store and with more than 20,000 Agents throughout the country to help. Geek Squad repairs cell phone and computer, no matter where it is bought. The company also repairs large TVs and appliances in home under Total Tech Support or Geek Squad Protection. In 2004, Geek Squad was spread across the U.S. and Canada and began repairing every appliance including car, home theater and smart home installations. Geek Squad Agents now perform many services, and the uniform varies by the type of service. Agents are available 24/7 by phone or through online and at any Best Buy store.

Subsidiary
$100M to $500M
Large
Multiple locations
Electronics Repair & Maintenance Companies
1994
Hubert Joly

Departments

What departments Geek Squad employees work at?
DepartmentsRatio
other occupation24.9%
Administrative - Other15.9%
Computer User Support15.1%
Sales - Other8%
Management7.3%
Maintenance / Repair - Other6.9%
Business Operations - Other5.5%
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Similar companies

See what companies are similar to Geek Squad
Amazon
Advertising
Large size
Apple
Communications Equipment Manufacturers
Large size
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Team

Professional experience

Professional Growth

How many years of experience do Geek Squad employees have before joining?
Years of experience at Geek Squad: Newcomers: 38%, Experiencers: 22%, Experts: 20%, Veterans: 20%. Geek Squad employees have less than 3 years experience on average before joining.
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Professional Growth

Where did Geek Squad employees work before joining?
Where they've worked before Geek Squad: Apple, Best Buy, Comcast. Typical Geek Squad employees have worked at Apple.
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Apple
Best Buy
Comcast

Professional Growth

What industries did Geek Squad employees work in previously?
Industry Background: The most typical industries of Geek Squad: Appliance & Electronics Companies, Niche Retailers, Limited-Service Restaurants, Colleges / Universities, Full-Service Restaurants. Geek Squad employees most likely come from a Appliance & Electronics Companies industry background.
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Professional Growth

Where did Geek Squad employees work before joining?
Past employers' size at Geek Squad: Small: 20%, Medium: 7%, Large: 73%. Most Geek Squad employees have previously worked at large companies.
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Educational background

Educational background

What did employees at Geek Squad study?
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Top educational institutions

Where did employees at Geek Squad study?
Community College of the Air Force
DeVry University-Arizona
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Employee data

Professional Growth

How long do people stay in a role at Geek Squad?
Time employed at Geek Squad: <1: 8%, 1-3: 32%, 4-8: 40%, 9-13: 14%, 14-20: 5%, 20+: 1%. Most Geek Squad employees stay with the company for 4-8 years which is the same as the industry average.
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Culture & Values

How does Geek Squad rank for age & gender diversity?
Gender ratio at Geek Squad: 82.9% Male and 17.1% Female. Age ratio at Geek Squad: 16-20: 1%, 21-30: 72%, 31-40: 20%, 41-50: 5%, 51-60: 1%, 60+: 1%. Geek Squad rates - 10.9% less female than the industry average. Most Geek Squad employees are 21-30, which is below the industry median age range.
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Professional Growth

What are the top roles at Geek Squad?
Top roles of Geek Squad: Geek Squad Agent, Operations Agent, Floor Manager, Agent, Consultant. The top role at Geek Squad is Geek Squad Agent.
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Geek Squad Agent
Operations Agent
Floor Manager
Agent
Consultant

Career advancement

Professional Growth

How does Geek Squad rank for career advancement?
Career advancement at Geek Squad: low. Geek Squad ranks low for career advancement which is same as the industry average.
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Professional Growth

What companies do Geek Squad employees go on to work at?
Future employers of Geek Squad: Apple, AT&T, Best Buy, Comcast, Magnolia Audio-Video. People who work at Geek Squad most typically go on to work for the Apple.
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Apple
AT&T
Best Buy
Comcast
Magnolia Audio-Video