Geek Squad was founded in 1994 and an Agent covered the market on a bicycle. Geek Squad became very successful with this approach and in 2002, the company became part of Best Buy and together provided trusted and expert service for millions of customers. Agents of Geek Squad are available in every Best Buy store and with more than 20,000 Agents throughout the country to help. Geek Squad repairs cell phone and computer, no matter where it is bought. The company also repairs large TVs and appliances in home under Total Tech Support or Geek Squad Protection. In 2004, Geek Squad was spread across the U.S. and Canada and began repairing every appliance including car, home theater and smart home installations. Geek Squad Agents now perform many services, and the uniform varies by the type of service. Agents are available 24/7 by phone or through online and at any Best Buy store.
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