General Manager (Co-Brand) job

Caribou CoffeeMinneapolis, MN
Caribou Coffee jobs

Company

Salary

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Job Description

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Caribou Coffee and Einstein Noah Restaurant Group


General Manager (Co-Brand)








Company:



Caribou Coffee and Einstein Noah Restaurant Group





Position:


General Manager (Co-Brand)




Department:


Restaurant Management




Status:


Full Time




Shift:


First / Day Second / Afternoon Third / Night




Req #:


1799559





Apply now



Date posted:


October 4, 2017




Location:



272 57th Ave NE, Coffee & Bagels

Fridley, MN, 55432, US





Job category:


Restaurant Management




Job link:










Position Mission:Grows store sales and cash flow by hands on management with team members, shift supervisors and assistant store managers to create a memorable experience for each and every guest while ensuring the delivery of fast and friendly service, quality products and a clean, safe store environment. Makes balanced decisions between driving sales and managing costs to achieve long-term, sustainable growth.


Primary Responsibilities Include:

Sales:


+ Increases unit sales through delivery of quality store operations and in-store sales building activities.

+ Partners with neighborhood charities and churches to extend local reach and builds awareness of the Caribou Coffee and Einstein Bros Bagels.

+ Ensures a quality guest experience by driving fast and friendly service, ensures that each product delivered to our guests meets the Caribou Coffee and Einstein Bros Bagels quality standards, and ensures that the store is clean in accordance with standards.

+ Partners with District Manager (DM) to determine local sales building activities in-store.

+ Executes national marketing programs.

+ Monitors and analyzes results and uses the information to produce plans for improvement.

+ Represents Caribou Coffee and Einstein Bros Bagels in handling customer complaints and/or issues; demonstrates high aptitude for troubleshooting.

Profit:


+ Delivers profit by determining the appropriate number of counter hours necessary to increasing sales and controlling costs.

+ Manages team labor by proper scheduling of management counter hours in combination with team members.

+ Controls product costs through efficient inventory control and waste management.

+ Controls operating expenses such as supplies, services, and telephone while ensuring upkeep of store and equipment.

+ Minimizes loss through strict observance of cash handling policies, proper training of employees, and complying with all accounting/banking requirements.

+ Completes weekly P&L. Utilizes and interprets P&L and financial statements to analyze financial trends and plans accordingly.

People:


+ Ensures overall safety of team members and customers.

+ Maintains an adequately staffed store with qualified employees by engaging in effective recruiting, hiring, training, and retention tactics.

+ Recruits, interviews, and selects new team members, shift supervisors and assistant store managers.

+ Orients and trains new team members, shift supervisors and assistant store managers.

+ Provides on shift development for team members, shift supervisors and assistant store managers.

+ Offers guidance to team members regarding personal development opportunities and career path.

+ Monitors the performance of each employee and holds them accountable for standards and expectations.

+ Provides on the spot feedback and guidance.

+ Responds to employee questions and resolves employee issues in a timely manner.

+ Ensures steady flow of information to and from Caribou Coffee and Einstein Bros Bagels.

+ Models, upholds and implements the Caribou Coffee and Einstein Bros Bagels policies, practices, and standards.

+ Complies with all local, state, and federal laws and guidelines.

Administration:


+ Represents store as a liaison.

+ Oversees catering requirements.

+ Completes and maintains records/paperwork.

+ Completes proper forms, payroll procedures, and reports accurately.

+ Maintains records of personnel, inventories, sales, and banking/accounting.

+ Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).

Required Experience:


+ Restaurant, retail or customer service management experience.

+ ServSafe Certified.

+ Demonstrated sales building, P&L experience, recruiting, training, and basic computer skills.

+ Math aptitude.

+ High school diploma or equivalent.

+ Team Member training.

+ Shift Supervisor training.

+ New Manager training.

+ Drink Certified.

Physical Demands:

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.


The duties of this position may change from time to time. Caribou and Einstein Noah Restaurant Group, Inc. reserve the right to add or delete duties and responsibilities at the discretion of Caribou, Einstein Noah Restaurant Group, Inc., or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.


Caribou Coffee and Einstein Noah Restaurant Group, Inc. is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities and does not discriminate based on gender, identity or sexual orientation.




Associated topics: executive producer, executive team leader, fire chief, gerente, petty officer, police captain, police chief, police commander, sergeant, team lead
Estimated annual salary
$55,966
average
Minimum
$39,904
Maximum
$76,797

TASKS

  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Caribou Coffee

Type

Company - Private

Size

Large

Revenue

$100M to $500M

Location

Multiple locations

Industry

Restaurant/Food Service

Founded

1992

CEO

Mike Tattersfield

Job Filters

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Team Member - Open InterviewsCaribou CoffeeRochester, MN
Caribou Coffee - 4662 Maine Avenue SE [Crew Member / Barista] As a Team Member at Caribou Caffee, you'll: Be the first person to greet the guests when they arrive at our locations; Be trained in all positions including Barista, Cashier, Dishwasher / Dining...Read more
Real Estate ManagerCaribou Coffee Company Inc.Milwaukee, WI
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what''s really important around here - TEAM, GUEST, QUALITY! It''s that simple. If you''re ready to...Read more
General ManagerCaribou CoffeeEdina, MN
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Closed Job Filters

Baker - Part TimeCaribou CoffeeShakopee, MN
Position Mission: The Baker is responsible for overall bagel inventory and baking in the store. The Baker ensures that the team has a clear understanding of goals and expectations of bagel products,Read more
Shift LeaderCaribou CoffeeAlbertville, MN
Position Mission: The Shift Leader is responsible for the overall leadership and direction of the store in the absence of the Store Manager or the Assistant Store Manager. The Shift Leader isRead more
Shift Leader (Co-Brand)Caribou CoffeeUrbandale, IA
Is this the job for you? Apply now Caribou Coffee and Einstein Noah Restaurant Group Shift Leader (Co-Brand) Company: Caribou Coffee and Einstein Noah Restaurant Group Position: Shift LeaderRead more
Team MemberCaribou CoffeeMilwaukee, WI
Address: | 4310 North Oakland Ave , Shorewood, Wisconsin 53211 | At Coffee & Bagel Brands, our team has a common set of values that we call our Purpose & Heart. These are the behaviors that guide howRead more
Baker - Part TimeCaribou CoffeeUrbandale, IA
Position Mission: The Baker is responsible for overall bagel inventory and baking in the store. The Baker ensures that the team has a clear understanding of goals and expectations of bagel products,Read more
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