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General Manager job

Caribou CoffeeDuluth, MN
Caribou Coffee jobs

Company

Salary

Skills

Benefits

Job Description

Job Description

Caribou Coffee General Managers may be assigned to any location within an eight to twelve store district. The city indicated on the job opening may not be the exact location of the position.

At Caribou Coffee, we welcome exceptional managers who care passionately about people — both the Team Members they lead, and the guests they serve. This call-to-service is the trump card for Caribou’s success. We’ve built our mission around it! And when managers foster a true sense of collegiality among Team Members and guests, and take full ownership and responsibility for their stores, there are personal and professional rewards to be had — including financial ones. Clearly, this leadership career is not for everyone. But, it can be a desirable challenge for the right caliber of people — with hard work and fun all wrapped up in one.

Caribou Coffee's investment in management includes all of the elements that go with the position: Helping to generate a top-notch staff to support store goals, ongoing professional training, enforcing high performance standards, and recognizing outstanding service and results. Managers work with a designated District Manager who evaluates, guides and champions store leadership. It's teamwork at its best! Do you think you have what it takes?

Our Caribou Coffee Managers:

  • Act as business owners of their stores, with built-in structure and support from Caribou.
  • Command high standards of themselves, working for the greater good of the Company.
  • Focus on meeting and exceeding sales goals.
  • Grow sales by delivering top-quality products through timely and friendly service in clean, pleasant surroundings.
  • Recruit and hire efficient and friendly Team Members.
  • Train and develop the Team to deliver excellent guest service each day — providing regular feedback and coaching.
  • Lead by example, dividing time equally among employees and guests.
  • Channel successful sales and marketing efforts with local communities.
  • Develop and maintain relationships with vendors.
  • Make a positive influence on their communities.

Basic Job Requirements:

  • At least 1 year of restaurant or retail management experience.
  • High school diploma or equivalent.
  • Demonstrated sales building, profit, recruiting, training and basic computer skills.
  • Flexible work schedule, including nights, weekends and some holidays.

Rewarding Opportunities:
We have over 400 stores and we're growing fast: good news for our up-and-coming Managers. But we’re also small enough to be highly responsive to the questions and the good ideas our Managers bring to us. We embrace change, and as we evolve, we count on our Managers to keep thinking creatively, communicating with us, and taking an active part in the operational decisions that affect them.

Physical Demands:
The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 30 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou reserves the right to add, delete or modify these duties and responsibilities at its discretion. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Company is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

Company Description
Caribou Coffee is more than just a cup of coffee. It's the team member who offers a cheerful greeting to each guest, while remembering the orders of regular customers. It's about creating a place of community where our team members have fun and are rewarded for their hard work. It's about being the best at what we do by serving the highest quality products and having the best team members.
Estimated annual salary
$54,852
average
Minimum
$39,110
Maximum
$75,268

TASKS

  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Reduced or Flexible Hours

Caribou Coffee

Type

Company - Private

Size

Large

Revenue

$100M to $500M

Location

Multiple locations

Industry

Restaurant/Food Service

Founded

1992

CEO

Mike Tattersfield

Job Filters

Customer ServiceCaribou CoffeeOwatonna, MN
Caribou Coffee - 621 W Bridge St [Crew Member / Barista] As a Team Member at Caribou Caffee, you'll: Be the first person to greet the guests when they arrive at our locations; Be trained in all positions including Barista, Cashier, Dishwasher / Dining Room...Read more
Team Member - Open InterviewsCaribou CoffeeRochester, MN
Caribou Coffee - 4662 Maine Avenue SE [Crew Member / Barista] As a Team Member at Caribou Caffee, you'll: Be the first person to greet the guests when they arrive at our locations; Be trained in all positions including Barista, Cashier, Dishwasher / Dining...Read more
Team MemberCaribou CoffeeLakeville, MN
Caribou Coffee - 17830 Kenwood Trail [Crew Member / Barista] As a Team Member at Caribou Caffee, you'll: Be the first person to greet the guests when they arrive at our locations; Be trained in all positions including Barista, Cashier, Dishwasher / Dining...Read more
Shift LeaderCaribou CoffeeMinneapolis, MN
Caribou Coffee - 8208 Highway 7 [Shift Manager] As a Shift Leader at Caribou Caffee, you'll: Work directly with the General Managers; Train and lead Team Members to understand the goals and expectations; Achieve daily sales goals; Maintain and promote a...Read more
Assistant ManagerCaribou CoffeeElk River, MN
Caribou Coffee - 18157 Carson Court Suite A [Assistant Restaurant Manager] As an Assistant Manager at Caribou Caffee, you'll: Closely monitor operational standards, inventory, waste and labor; Ensure fast, friendly customer service and providing quality...Read more

Closed Job Filters

Baker - Part TimeCaribou CoffeeShakopee, MN
Position Mission: The Baker is responsible for overall bagel inventory and baking in the store. The Baker ensures that the team has a clear understanding of goals and expectations of bagel products,Read more
Shift LeaderCaribou CoffeeAlbertville, MN
Position Mission: The Shift Leader is responsible for the overall leadership and direction of the store in the absence of the Store Manager or the Assistant Store Manager. The Shift Leader isRead more
Team MemberCaribou CoffeeMilwaukee, WI
Address: | 4310 North Oakland Ave , Shorewood, Wisconsin 53211 | At Coffee & Bagel Brands, our team has a common set of values that we call our Purpose & Heart. These are the behaviors that guide howRead more
Shift Leader (Co-Brand)Caribou CoffeeUrbandale, IA
Is this the job for you? Apply now Caribou Coffee and Einstein Noah Restaurant Group Shift Leader (Co-Brand) Company: Caribou Coffee and Einstein Noah Restaurant Group Position: Shift LeaderRead more
Shift Leader (Co-Brand)Caribou CoffeeFergus Falls, MN
Is this the job for you? Apply now Caribou Coffee and Einstein Noah Restaurant Group Shift Leader (Co-Brand) Company: Caribou Coffee and Einstein Noah Restaurant Group Position: Shift LeaderRead more
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