Expired job

Just missed a job?

Sign up and never miss an opportunity again!

General Manager job

Sur La TableHuntersville, NC
Sur La Table jobs

Company

Salary

Skills

Job Description

Description The General Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The General Manager blends business acumen and operational knowledge to drive retail and culinary business results while building a high-performing team. This role uses discretion in assigning duties to employees and in employment decisions and is accountable for the achievement of sales goals, store operations, staffing and performance management of all store employees. The General Manager reports to the District Manager. JOB DUTIES AND RESPONSIBILITIES: + Models and directs employees to ensure customer service standards are met. + Creates an environment where employees are informed and capable by directing training activities for all retail and culinary employees. + Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed. + Manages the complete operations of the store. Ensures employees are effective at executing corporate initiatives in a timely, efficient and resource-wise manner. Delegates tasks appropriately and holds team accountable. + Proactively monitors and manages store staffing levels according to retail and culinary censuses and fluctuations in seasonal business needs. + Maintains an active performance development process. Provides coaching in the moment and performance feedback to employees. Conducts formal performance reviews. + Seeks opportunities to increase topline sales. Challenges and inspires employees to achieve and execute sales driving initiatives. + Analyzes and measures retail and culinary business trends. Develops and implements plans to drive topline sales, profitability and culinary revenue. + Completes the store schedule optimizing allocated hours to meet retail and culinary goals. + Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary. + Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data. + Manages inventory, controls shrink, retail supply and culinary expenses. + Appropriately partners with District Manager, HQ Retail Operations, Human Resources and other departments as needed or necessary. + Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy. + Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office. + Additional responsibilities as assigned by District Manager or HQ. ESSENTIAL FUNCTIONS: + Ability to communicate verbally and work cooperatively with employees and customers. + Ability to remain in a stationary position for up to 3 hours at a time. + Ability to move about the store coaching and directing employees; selling to customers and retrieving merchandise from stockroom or sales floor. + Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to retrieve and replenish merchandise. + Ability to work a varied schedule to observe employees and customers at different times of the day, week and year. + Ability to ascend/descend ladders in order to retrieve and/or move merchandise. + Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work. + Regular and predictable attendance. + Ability to lift and/or move merchandise weighing up to 35 lbs. EXPERIENCE AND REQUIRED QUALIFICATIONS: + 3-5 Years of progressively responsible retail management experience. Prior experience as a Sur La Table Store Manager, preferred. + Experience driving sales and motivating high performing sales teams. + Experience training others and holding teams accountable. + Experience leading and coaching teams of varied specialists. + Proven financial management skills. + Food Handler or Food Manager Certification. + Proficient in POS systems. + Familiarity with MS Office Suite (Word, Excel, Outlook). Sur La Table Core Competencies for Everyone: + Focus on the Customer: You inspire and delight your customers. + Be Genuine: Your communication style is respectful, effective and sincere. + Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action. + Take Ownership: You are committed, responsible and provide solutions. + Achieve Results: You meet and exceed goals and expectations. Sur La Table Leadership Competencies for People Managers: + Develop People: You never compromise on people. + Lead the Way: You influence positive outcomes. + Facilitate Success: Your team is motivated, engaged and accomplished. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.
Estimated annual salary
$57,163
average
Minimum
$40,758
Maximum
$78,440

TASKS

  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Sur La Table

Type

Company - Private

Size

Large

Revenue

$100M to $500M

Location

Multiple locations

Industry

Retail - Home Furnishing

Founded

1972

CEO

Diane Neal

Job Filters

Forklift Driver (SLT)Sur La TableIndianapolis, IN
The Forklift Driver contributes to the success of Sur La Table by safely moving product through the distribution center to service all internal and external customers. The Forklift Driver reports to either a Distribution Supervisor or Operations Manager...Read more
Kitchen Assistant (SLT)Sur La TableTroy, MI
PART-TIME COOKING CLASS / KITCHEN ASSISTANTWant to help people have a great experience as they learn to cook? Do you enjoy keeping things clean and organized in the kitchen? If so, our Kitchen Assistant role could be the perfect fit for you.The Kitchen...Read more
Floor Lead (SLT)Sur La TableRoseville, CA
PART-TIME RETAIL SALES FLOOR LEAD Do you love all things cooking? Are you interested in sharing that passion with others? If so, the Retail Sales Floor Lead position at Sur La Table could be the perfect opportunity for you. This role contributes to our...Read more
Seasonal Stock Associate (SLT)Sur La TableRaleigh, NC
The Seasonal Stock Associate contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role maintains organization in the store and in the stock room by processing and replenishing merchandise...Read more
Shipper Receiver (SLT)Sur La TableNashville, TN
The Shipper Receiver contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role supports the achievement of sales goals and store operations by organizing the stockroom to support efficient...Read more

Closed Job Filters

Chef Instructor - SavorySur La TableArlington, VA
Job Details Description The Chef Instructor, Savory contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Chef Instructor blendsRead more
Assistant Store ManagerSur La TableNew York, NY
The Assistant Store Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role supports a General Manager (GM) or a StoreRead more
Floor LeadSur La TableArlington, VA
Job Details Description The Floor Lead contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role supports either a General ManagerRead more
Sales Associate - CentennialSur La TableCentennial, CO
Job Type Regular Part-Time Job Duties and Responsibilities The Sales Associate contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. ThisRead more
Seasonal Sales AssociateSur La TableBoulder, CO
Job Details Description The Seasonal Sales Associate contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role seeks out customers toRead more
Similar jobs in the area
General ManagerArby'sIndian Trail, NC
In a world full of quick service options, Arby’s is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby’s, it will be more than a job — it will be a place that prioritizes...Read more
General Manager (21016770) Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food...Read more
General ManagerCavaHuntersville, NC
Cava - JobID: 1192428 [Restaurant Manager] As a General Manager at CAVA, you'll: Oversee all restaurant operations and team members; Provide leadership and motivation to ensure that all team members are guest-focused and team-focused; Set high standards...Read more
General ManagerWendy'sHuntersville, NC
Wendy's - 14139 STATESVILLE RD [Restaurant Supervisor] As a Restaurant General Manager at Wendy's, you'll: Ensure positive guest experiences; Develop Crew Members and Managers; Drive the financial health of the restaurant; Monitor Food Procedures to ensure...Read more
gig jobs
Charlotte Graphic Design Tutor JobsVarsity TutorsCharlotte, NC
#Charlotte Graphic Design Tutor Jobs Varsity Tutors has students in #Charlotte looking for Graphic Design tutoring. Varsity Tutors is a live learning platform that connects tutors with learners to provide personalized learning. In addition to having...Read more
Firehouse Subs - [Restaurant Manager] As a General Restaurant Manager at Firehouse Subs, you'll: Coordinate and implement current operations game plans and company initiatives; Be accountable for the proper staffing of the restaurant with qualified...Read more
gig jobs
Delivery Associate - MGF Logistics LLCMGF Logistics LLCConcord, NC
Are you interested in a new opportunity where you can work independently, make a difference in your community, and delight hundreds of customers every day? Apply to be a Delivery Associate today. We offer competitive compensation, benefits, a great company...Read more
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this...Read more
The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonalds critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General M...Read more
General Manager At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We foster a culture built...Read more
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals...Read more
The Restaurant General Manager (RGM) plays the primary role in the success of the restaurant. The RGM has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation...Read more
Show more jobs
500+ more jobs

Similar jobs

*SPORTS BAR GENERAL MANAGER*Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that way. So, we're constantly...Read more
General ManagerHampton Inn & Suites by Hilton Concord-KannapolisConcord, NC
We currently have an exciting opportunity for a General Manager and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as...Read more
Five Guys - 12820 S Tryon St [General Restaurant Manager] As a General Manager at Five Guys, you'll: Lead and motivate your people ensuring a team-based environment; Oversee financial and inventory management; Manage customer and vendor relationships; Be...Read more
Zaxby's - 8905 Albemarle Rd [Restaurant Manager] As a General Manager at Zaxby's, your day will be spent: Increasing sales by providing outstanding product and service; Writing an effective work schedule; Monitoring quality of food and service; Purchasing...Read more
Moe's Southwest Grill - 465 River Highway [Restaurant Manager / Team Leader] As a General Manager with Moe's, you'll: Maximize store sales goals versus budget, including participation in marketing programs; Train, monitor, and reinforce food safety...Read more
Zoes Kitchen - JobID: 1181088 [Restaurant Manager] As a General Manager @ Zoes Kitchen, you will: Provide leadership, guidance and training to assistant managers and hourly team members; Maximize profits by optimizing P&L and other financials; Maintain...Read more
Domino's - 2310 N Highway 16, # 1 [Restaurant Manager] As a General Manager at Domino's, you'll: Staff stores properly to meet the store's need; Interview and hire employees; Take food and beverage orders, prepare food orders, and maintain a clean image of...Read more
Family Dollar, Inc - 10401 Monroe Rd [Warehouse Manager] As a General Manager at Family Dollar, you'll: Monitor, assess and evaluate distribution center performance; Take appropriate action to ensure all objectives are met; Provide advice and counsel to...Read more
Honey Baked Ham Co. - JobID: 16887145E018436E81DE03222607519E [Store Manager] As a General Manager at Honey Baked Ham, you'll: Lead the store operations; Be responsible for achieving overall performance goals including sales, customer service, product...Read more
General ManagerPizza HutBessemer City, NC
Pizza Hut - 911 GASTONIA HIGHWAY [Restaurant Manager] As a Restaurant General Manager at Pizza Hut, you'll: Manage and lead all restaurant operations daily; Represent the brand with delivering superior service and hot, fresh product; Lead by example and...Read more