General Manager Store job

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Company

Description

Skills

Summary

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Company Description

Advance Auto Parts is a leading automotive parts retailer stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. They serve professionals and do-it-yourself customers alike. They operate more than 5,100 stores across North America, Puerto Rico and the Virgin Islands under four different brands (Advance Auto Parts, Carquest Auto Parts, WORLDPAC and Autopart International). With a current employee count of 70,000, they offer job opportunities in stores, distribution centers and corporate store support.

Job Description

General Manager Store 8437 in Greeley, CO at Advance Auto Parts

Date Posted:4/30/2022

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Career Snapshot

  • Employee Type:

Full-Time

  • Location:

    Greeley, CO

  • Career Type:

Field Sales and Service

  • Date Posted:

4/30/2022

About Us

At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

When you join our team, you become one of more of over 70,000 knowledgeable and experienced Team Members who are committed to providing outstanding customer service to our customers, communities and each other every day.

With over 5,100 stores in the United States, Canada, Puerto Rico and Virgin Islands, we are a leading automotive aftermarket parts provider. With opportunities ranging from our front lines in our Stores to our Distribution Centers to our Corporate Support Center and our rapidly growing Professional Business, we have the career for you. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Career DescriptionJob Description

A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business.

Primary Responsibilities

  • Achieve overall store sales goals and service objectives

  • Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans

  • Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members

  • Ensure execution of all inventory and operational standards

  • Coach all Team Members to deliver on Customer expectations (DIY and Professional)

  • Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)

  • Ability to lead change management

  • Embrace diversity and foster a respectful environment for both Customers and Team Members

Secondary Responsibilities

  • Provide DIY service including battery installation, testing, wiper install, etc.

  • Assist District/Region in other functions upon request

Success Factors

  • Friendly communication

  • Ability to locate and stock parts

  • Safety knowledge and skills

  • Ability to become ASE P2 certified or ASE ready equivalent

  • Ability to execute and train project and product quality recommendations

  • Advanced parts lookup and sourcing

  • Ability to source from numerous places including special order, FDO, second source, etc.

  • Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services

  • Ability to execute and train inventory systems and store equipment

  • Ability to execute and train POS and Parts lookup systems

  • Ability to review and analyze P&L statement

  • Ability to recruit, select, hire and develop quality Team Members

  • Ability to build and grow relationships with Professional Customers

Essential Job Skills Necessary for Success as a General Manager

  • Working knowledge of automotive systems preferred

  • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management

  • Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)

  • Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent

  • Ability to review and analyze business reports, such as profit and loss statement (P&L)

  • Hold others accountable, inspect work quality and give feedback in a way that is inspiring

  • Ability to work an assortment of days, evenings and weekends as needed

Prior Experience that Sets a General Manager up for Success

  • 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment

  • Successful experience managing profitability; proven financial and business acumen

Education, Certificates, Licenses, Registrations

High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred.

Must have a valid driver's license

ASE certification preferred, but not required

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

Compensation Range

45,300.00 USD - 50,975.00 USD

Benefits Information

Link:http://www.worldpaccareers.com/uploads/2/4/0/4/24047148/2021_benefits_eligibility.pdf

AAPRTL

4.4 excellent trustpilot rating
green circle info icon  This position is open. This job was posted on Sat Apr 30 2022 and expires on Mon May 30 2022.

Tasks

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Establish and implement policies, goals, objectives, and procedures for the department.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Enforce safety, health, and security rules.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
  • Establish credit policies and operating procedures.
  • Plan budgets and authorize payments and merchandise returns.

Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Persuasion - Persuading others to change their minds or behavior.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Instructing - Teaching others how to do something.
  • Service Orientation - Actively looking for ways to help people.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Time Management - Managing one's own time and the time of others.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Advance Auto Parts

Description

Advance Auto Parts is a leading automotive parts retailer stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. They serve professionals and do-it-yourself customers alike. They operate more than 5,100 stores across North America, Puerto Rico and the Virgin Islands under four different brands (Advance Auto Parts, Carquest Auto Parts, WORLDPAC and Autopart International). With a current employee count of 70,000, they offer job opportunities in stores, distribution centers and corporate store support.
Type

Company - Public

Size

Large

Revenue

$5B to $10B

Location

2707 23rd AvenueGreeley, CO, 80634and others

Industry

Retail - Motor Vehicle

Founded

1932

CEO

Thomas Greco

Website

Visit Website

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