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Genesys is a customer experience company located in California, United States. Genesys’s customer service software, Interactive Intelligence manages customer engagement, communication, and collaboration. The company is dedicated to helping brands in managing their customer experience by making the customers of different brands feel valued, heard, and remembered. The company also offers different products to its customers such as chatbots, voice bots, and applications. Anyone who is empathetic and able to give their best is welcome in the company to work. Genesys does not only provide benefits to its customers but they ensure the provision of equality for their employees too.
Departments
What departments Genesys | Interactive Intelligence employees work at?
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Similar companies
See what companies are similar to Genesys | Interactive Intelligence
Computer Systems Design Companies
Large size
Computer Systems Design Companies
Large size
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Team
Professional experience
Professional Growth
How many years of experience do Genesys | Interactive Intelligence employees have before joining?
Years of experience at Genesys | Interactive Intelligence: Newcomers: 20%, Experiencers: 16%, Experts: 26%, Veterans: 38%. Genesys | Interactive Intelligence employees have 8+ years experience on average before joining.
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Professional Growth
Where did Genesys | Interactive Intelligence employees work before joining?
Where they've worked before Genesys | Interactive Intelligence: Ball State University, Blackboard, CSC. Typical Genesys | Interactive Intelligence employees have worked at Ball State University.
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Ball State University
Blackboard
CSC
Professional Growth
What industries did Genesys | Interactive Intelligence employees work in previously?
Industry Background: The most typical industries of Genesys | Interactive Intelligence: Computer Systems Design Companies, Software Publishing Companies, Colleges / Universities, Design Firms, Telecommunications Companies. Genesys | Interactive Intelligence employees most likely come from a Computer Systems Design Companies industry background.
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Professional Growth
Where did Genesys | Interactive Intelligence employees work before joining?
Past employers' size at Genesys | Interactive Intelligence: Small: 39%, Medium: 14%, Large: 47%. Most Genesys | Interactive Intelligence employees have previously worked at large companies.
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Educational background
Educational background
What did employees at Genesys | Interactive Intelligence study?
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Top educational institutions
Where did employees at Genesys | Interactive Intelligence study?
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Employee data
Professional Growth
How long do people stay in a role at Genesys | Interactive Intelligence?
Time employed at Genesys | Interactive Intelligence: <1: 0%, 1-3: 19%, 4-8: 56%, 9-13: 15%, 14-20: 7%, 20+: 3%. Most Genesys | Interactive Intelligence employees stay with the company for 4-8 years which is more than the industry average.
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Culture & Values
How does Genesys | Interactive Intelligence rank for age & gender diversity?
Gender ratio at Genesys | Interactive Intelligence: 83.0% Male and 17.0% Female. Age ratio at Genesys | Interactive Intelligence: 16-20: 0%, 21-30: 37%, 31-40: 39%, 41-50: 15%, 51-60: 8%, 60+: 1%. Genesys | Interactive Intelligence rates - 13.0% less female than the industry average. Most Genesys | Interactive Intelligence employees are 31-40, which is on par with the industry median age range.
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Professional Growth
What are the top roles at Genesys | Interactive Intelligence?
Top roles of Genesys | Interactive Intelligence: Software Engineer, Systems Engineer, Principal Engineer, Project Manager, Software Engineer in Test. The top role at Genesys | Interactive Intelligence is Software Engineer.
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Software Engineer
Systems Engineer
Principal Engineer
Project Manager
Software Engineer in Test
Career advancement
Professional Growth
How does Genesys | Interactive Intelligence rank for career advancement?
Career advancement at Genesys | Interactive Intelligence: very high. Genesys | Interactive Intelligence ranks very high for career advancement which is above the industry average.
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Professional Growth
What companies do Genesys | Interactive Intelligence employees go on to work at?
Future employers of Genesys | Interactive Intelligence: Adapt Telephony Services, LLC, Avtex Solutions, LLC, Eli Lilly, Genesys, KAR Auction Services. People who work at Genesys | Interactive Intelligence most typically go on to work for the Adapt Telephony Services, LLC.
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Adapt Telephony Services, LLC
Avtex Solutions, LLC
Eli Lilly
Genesys
KAR Auction Services
