Summary

Company information

History

Genesys is the global omnichannel customer experience and contact center solution leader. Our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels andSee more

Address

Multiple locations

Size

Small

Founded

1990

CEO

Vivek Bhaskar

Type

Company - Private

Industry

Computer/Internet

Departments

Get a breakdown of the various departments at Genesys, sorted by size.
FieldRatio
other occupation32.4%
Software Developers and Programmers13.6%
Management - Other13.5%
Computer / IT - Other8.5%
Sales Managers & Supervisors7.2%
Marketing / Advertising / PR5.9%
Sales - Other Services5.8%
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Similar companies

Discover companies that are similar to Genesys.
Computer
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Call Centers
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Team

Professional experience

Years of experience

See how many years of experience Genesys employees have under their belts from previous professional endeavours.

Top 5 previous employers

Explore the most frequent companies Genesys employees worked at prior to joining Genesys.
Call Centers
Large size

Industries

Check out all the different industries Genesys employees have experience in.

Size of previous employers

Examine the size of the companies Genesys employees worked at prior to joining Genesys.

Educational background

Fields of study

Discover which fields Genesys employees studied, grouped by type of degree.

Top educational institutions

See which colleges and universities Genesys employees attended.
Ball State University
Indiana University-Bloomington

Employee data

Length of employment

See how many years an employee typically spends working for Genesys.

Age

Age distribution at Genesys.

Gender ratio

See gender distribution at Genesys.
GenderRatio
male76.9%
female23.1%

Tob job titles

These are the top job titles at Genesys.
hunters looking for talents
Job titleRatio
Software Engineer7%
Account Executive5.7%
Project Manager2.8%
Principal2.6%
Customer Success Manager2.3%
Technical Account Manager1.7%
Product Manager1.6%
Senior Solutions Consultant1.5%
Financial Analyst1.4%
Systems Engineer1.3%

Career advancement

Climb up the career ladder

How are the chances of advancing your career at Genesys relative to the time in a position.
High
Years in positionPercentage who advanced
<124.5%
138.4%
216.6%
37.9%
4+12.6%

Top 5 future employers

See the list of companies most Genesys employees moved on to.
Manufacturing - Computer, Computer Systems Design
Large size
Computer
Medium size

Jobs

Job openings

Job Filters

Cloud Security ArchitectGenesysIndianapolis, IN
Who is Genesys:Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and...Read more
Senior Software EngineerGenesysDurham, NC
The Genesys Cloud Search platform provides information retrieval to power end-user search, data analysis, automated discovery, and recommendation-based systems. We provide near real-time ingestion and retrieval of data that drives communication, business...Read more
The Digital UI Team at Genesys is looking for a talented Pricipal Software Engineer who will primarily focus on web development and application architecture. Genesys Cloud is a cloud-based contact-center and communications platform that’s in hypergrowth...Read more
Who is Genesys:Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and...Read more
Senior Software Engineer, PythonGenesysIndianapolis, IN
Genesys Cloud hosts thousands of customer organizations with hundreds of thousands of users, and we’re growing exponentially! The Genesys Cloud Core Platform Team develops and maintains the microservices that provide the core functionality of the platform...Read more
Come work with development partners to shape the architecture, design, and implementations of new and existing systems to enhance their reliability, performance, efficiency, and scalability. You will:Automation of CI/CD pipeline. Develop reliability tools...Read more
Lead Software EngineerGenesysIndianapolis, IN
As a Lead Software Engineer on the Workforce Engagement Management (WEM) Development Team, you will be responsible for front end development of complex, scalable web applications and common web application architecture using modern web application...Read more
The Genesys Cloud Security & Compliance organization ensures the security and compliance of Genesys Cloud from initial design to Production by way of security policy, processes, and procedure standards definition, assessment/audit and certification...Read more
Job Title: Manager Cloud Network OperationsLocation: USWho is Genesys?Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects...Read more
VP, Global RevenueGenesysDaly City, CA
The VP of Revenue Accounting will lead our global revenue accounting functions partnering closely with Revenue Operations, IT, FP&A, Legal, External Reporting, Sales and other teams across the company, and influencing & driving results for a wide array of...Read more
Staff Software EngineerGenesysDaly City, CA
Employer: Genesys Telecommunications Laboratories, Inc.Ref # 73978Position: Senior Software EngineerDuties: Develop efficient, high capacity solutions on aws cloud for Genesys Workforce Management product. Develop and maintain product features in Java...Read more
This position will be responsible for all technical accounting areas.Responsibilities:* Compile and keep current Company's accounting policy handbook* Provide technical accounting and reporting guidance to the broader accounting team, including memos, as...Read more
This role will be within the IT enterprise Apps team. Responsibilities include supporting the Finance business during period close and improvement to the Zuora/RevPro implementation. Requires the ability to multitask, build a relationship with business...Read more
We are looking for a driven financial analyst with a proven trackrecord of delivering insights through data, who is looking to grow their careerby contributing to and learning from Genesys’ Business Financeorganization. Genesys offers a fun, fast-paced...Read more
Sr. Software EngineerGenesysAustin, TX
We are investing 1 billion dollars in R&D over the next 4 years and need the right individuals to turn that investment into innovation. Genesys is bringing that innovation to customers through multi-cloud deployments in AWS, Azure, and Google Cloud...Read more
DevOps Engineer, TestGenesysIndianapolis, IN
The Quality Assurance(QA) team plays a crucial role in the software development life cycle at Genesys by allowing the development service teams to have confidence that they are releasing quality software to our production environments. A stable testing...Read more
Human Resources PartnerGenesysIndianapolis, IN
Are you an accomplished HR Professional, interested in working for a 5000+ employee global software company with a talented HR team, that develops and delivers complex people solutions to drive the company's strategy forward? If so, this is the role for...Read more
Job Title: Full Stack Web Developer / CX Designer - Customer Care OperationsAbout Genesys:Genesys® powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately...Read more
This role is focusedon supporting our Indianapolis Site Leader in aligning our teams based inIndianapolis to our Corporate vision and strategy and in driving employeeengagement across the site. The focus of this role will be on building a strongculture of...Read more
Do you have a passion to create amazing customer experiences?Are you a consultative sale professional responsible for driving revenue growth and bringing in net new business from prospects and current customers? Do you have experience selling in to Fortune...Read more
Senior Account Executive, Retail VerticalGenesysKennedy Space Center, FL
Do you have a passion to enable amazing customer experiences? Are you a proven enterprise software sales professional experienced in driving revenue growth from net new business prospects and current customers? As an Enterprise Sales Executive, you will...Read more
We are looking for a highly motivated, experienced Senior Product Marketing Manager to develop and execute a winning go-to-market strategy for the Genesys Cloud AI business. The ideal candidate will have deep product marketing experience with enterprise...Read more
PS Program DirectorGenesysLansing, MI
The Professional Services Program Director will represent Genesys with authority to the customer, as the leader of the overall program, leader of multiple project owners and overall owner of the program. Acting with autonomy and accountability, the Program...Read more
The Senior Director Telco Commercial Management is responsible for leading the strategy and execution of selling Telco Services for Genesys Globally. This leadership position will drive the design and implementation of specific Commercials to match client...Read more
Technical Support EngineerGenesysIndianapolis, IN
Job Title: Technical Support EngineerLocation: Indianapolis US Citizenship RequiredShift: Monday to Friday - 3:30 PM to 12:30 AM ET. Rest days are Saturday & SundayDo you like working in a mission-critical role where you will solve complex customer issues...Read more
Show more jobs
79 more jobs

Q&A

Q: gender breakdown at Genesys?
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A: gender ratio is 23.1% female, 76.9% male.
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Q: What year was Genesys founded?
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A: 1990.
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Q: What industry does Genesys fall under?
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A: Computer/Internet.
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Q: Where is the headquarters of Genesys?
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A: It’s in Rockaway, NJ.
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Q: What’s the name of Genesys’s CEO?
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A: Vivek Bhaskar.
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Q: what are the chances of career advancement at Genesys?
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A: high.
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Q: How long do people usually work for Genesys?
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A: 1-3 year(s).
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Q: what kind of companies did Genesys employees work for?
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A: Large companies before Genesys.
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Q: Top future employers of Genesys employees?
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A: Cisco, Five9, Genesys | Interactive Intelligence, KAR Auction Services, Nokia, Oracle, Salesforce, Twilio.
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Q: Where did employees work before joining Genesys?
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A: Avaya, Echopass (acquired by Genesys in 2013), Genesys | Interactive Intelligence, IBM, Interactive Intelligence, Nokia, Oracle, SoundBite Communications.
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Q: What’s the average age at Genesys?
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A: 21-30, 31-40.
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Q: Where did most of Genesys employees go to school?
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A: Ball State University, Indiana University-Bloomington, Indiana University-Purdue University-Indianapolis, Indiana University–Purdue University Indianapolis, Purdue University-Main Campus.
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Q: how long was your employment
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Q: will I be excluded from the hiring pool if I don’t have a bachelor’s degree?
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Q: does anybody have any experience in interviewing for Genesys that they could share?
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Q: Does Genesys hire people with a criminal record?
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Q: which days Genesys pays their employees?
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Q: did you work at a big company before Genesys?
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Q: what’s the hiring age ?
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Q: How many vacation days?
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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