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Gladly is a developer company dedicated to personal customer service. They have their offices in San Francisco California. Their services are smart routing, conversation timeline, knowledge base, and task management. Helping brands to communicate with their customers without any problem through voice, emails or text. Their team consists of software engineers, product designers, technical support consultants and business account executives. They are highly qualified to clear communication with the client, creating satisfaction in the sales process and clarifying doubts. They have a job opportunities for professionals in programming, sales, technical support, product design, business account management, and many more related to customer service.

Company - Private
Multiple locations
Computer Systems Design Companies, Software Publishing Companies
2014

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Team

Professional experience

Professional Growth

How many years of experience do Gladly employees have before joining?
Years of experience at Gladly: Newcomers: 15%, Experiencers: 20%, Experts: 26%, Veterans: 39%. Gladly employees have 8+ years experience on average before joining.
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Professional Growth

Where did Gladly employees work before joining?
Where they've worked before Gladly: Accenture, Goldman Sachs, Lookout. Typical Gladly employees have worked at Accenture.
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Accenture
Goldman Sachs
Lookout

Professional Growth

What industries did Gladly employees work in previously?
Industry Background: The most typical industries of Gladly: Computer Systems Design Companies, Software Publishing Companies, Internet Publishing & Other Companies, Consulting Companies, Design Firms. Gladly employees most likely come from a Computer Systems Design Companies industry background.
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Professional Growth

Where did Gladly employees work before joining?
Past employers' size at Gladly: Small: 35%, Medium: 25%, Large: 40%. Most Gladly employees have previously worked at large companies.
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Educational background

Educational background

What did employees at Gladly study?
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Top educational institutions

Where did employees at Gladly study?
Carnegie Mellon University
Columbia University in the City of New York
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Employee data

Professional Growth

How long do people stay in a role at Gladly?
Time employed at Gladly: <1: 40%, 1-3: 49%, 4-8: 11%, 9-13: 0%, 14-20: 0%, 20+: 0%. Most Gladly employees stay with the company for 1-3 years which is the same as the industry average.
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Culture & Values

How does Gladly rank for age & gender diversity?
Gender ratio at Gladly: 63.1% Male and 36.9% Female. Age ratio at Gladly: 16-20: 0%, 21-30: 43%, 31-40: 38%, 41-50: 17%, 51-60: 2%, 60+: 0%. Gladly rates - 6.9% more female than the industry average. Most Gladly employees are 21-30, which is below the industry median age range.
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Career advancement

Professional Growth

How does Gladly rank for career advancement?
Career advancement at Gladly: very low. Gladly ranks very low for career advancement which is below the industry average.
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